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The Cost Savings Opportunities on the Business Side of Healthcare – #HITsm Chat Topic

Posted on August 14, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 8/17 at Noon ET (9 AM PT). This week’s chat will be hosted by Don Lee (@dflee30) and @CAQH on the topic of “The Cost Savings Opportunities on the Business Side of Healthcare“.

Progress on the Journey to Automate the Business of Healthcare

Next time you’re in the doctor’s office, take note of what the administrative staff is doing behind the reception desk.

For every patient, the staff needs to know if he or she has an active health insurance policy, if it will reimburse for the specific services the doctor provides and the deductibles or copays to determine the patient’s bill. After the patient leaves, the staff submits the claim and may continue to follow up to make sure it gets paid.

Complicating their job, not every patient has the same insurance plan, let alone the same insurance company. That makes it easy to imagine how the doctor’s office could become a chaotic logjam without some uniformity in how all these processes are accomplished from one health plan to another. But, all in all, this system works pretty well, doesn’t it?

This is because leaders on the business side of healthcare began collaborating more than 10 years ago to crack the code on interoperability. They hammered out rules of the road that, in combination with other efforts, have accelerated the use of automation and brought uniformity to routine processes — like figuring out if you owe a copay.

But the journey from slower and costlier manual processes – like phone, fax and mail – to interoperable, or automated, machine-to-machine processes is far from complete. We know this because our co-host, @CAQH, tracks the progress of this journey through the CAQH Index.

The most recent CAQH Index found that progress has not only slowed, but on some important measures the industry has actually lost ground and a savings opportunity of $11.1 billion remains. Since healthcare providers have historically been slower to implement and use automated processes than health plans, the vast majority of the savings is available to medical providers ($7.5 billion) and dentists ($2 billion).

The CAQH Index takes into account the cost of common business processes for each stakeholder and the number they conduct each year to determine the greatest savings opportunities for medical and dental health plans and providers. We’ll be talking about that in the #HITsm chat with co-host @dflee30, a Health IT expert who recently interviewed CAQH researchers about the report.

For a short time, there’s still time to participate in the 2018 CAQH Index study. Every data contribution helps to make the Index more complete. Email explorations@caqh.org for information on how your organization can help.

Download a complimentary copy of the 2017 CAQH Index or use the savings calculator to estimate your organization’s savings at www.caqhindex.org and check out Don’s recent podcast.

So, without further ado, here are the various topics and questions we’ll be discussing for this week’s #HITsm chat.

Topics for this week’s #HITsm Chat:
T1: #Healthcare administrative costs have been projected to reach $315 billion by this year. What are some of the sources of these excessive admin costs? #hitsm

T2: Why is it important to track progress related to admin costs? #hitsm

T3: What are some barriers the #healthcare industry faces in reducing admin costs? #hitsm

T4: What can the #healthcare industry do to overcome these barriers and achieve significant cost savings? #hitsm

T5: How is the emerging #valuebased payment model impacting #healthcare administration and operations? #hitsm

Bonus: What are other growing #healthcare administration and operations trends and how might they impact healthcare admin costs? #hitsm

Upcoming #HITsm Chat Schedule
8/24 – The Role of Technology in Chronic Disease Management
Hosted by Colton Ortolf (@ColtonOrtolf)

8/31 – Will Big Media Spoil HealthIT for the Little Guy?
Hosted by ShereeseM, MS/MBA (@ShereesePubHlth)

9/7 – TBD
Hosted by Jessica Maxine Selby (@JessMSelby)

9/14 – TBD
Hosted by TBD

9/21 – Human Centered Design in Healthcare #PatientsMatter
Hosted by Jen Horonjeff (@jhoronjeff) from @Savvy_Coop

9/28 – How Does Interoperability Affect Technology Adoption in Healthcare?
Hosted by Niko Skievaski @niko_ski from @redox

10/5 – TBD
Hosted by TBD

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

What Does It Take to Be a Successful Healthcare Entrepreneur? – #HITsm Chat Topic

Posted on August 7, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 8/10 at Noon ET (9 AM PT). This week’s chat will be hosted by Michael Dermer (@michaelgdermer) and Victoria Sherman (@VictoriaShrman) on the topic of “What Does It Take to Be a Successful Healthcare Entrepreneur?“.

Michael Dermer is an entrepreneur, speaker, lawyer and founder/author of The Lonely Entrepreneur. Michael is considered the founder of not only a company, but an industry – rewarding individuals for healthy behavior. Michael left a promising law career to start IncentOne, the first company to provide rewards for healthy behavior. At the time, rewards in healthcare were not only non-existent – they were offensive. He was told over and over “we will never reward people for things they should be doing to be healthy.”

After bootstrapping for a decade, his company received a large private equity investment on October 15, 2008. They had arrived. It should have been a time for celebration. Then the financial crisis hit. Ten years were gone in ten days. Bankrupt customers. Investment gone. Credit dead. Family dollars at risk. Angry investors. Family relationships on the brink. It would take two years of working 24 hours a day to save what took ten years to build. The perfect storm.

It was doomed. Or was it? Today, health rewards are everywhere, he sold IncentOne to industry innovator Welltok and his company is credited with creating the health rewards industry. What resulted was not only a business success, but the discovery of unique intelligence on how to thrive under the pressure, chaos and burden of being the entrepreneur. The Lonely Entrepreneur was born. It is now their mission is to unlock the potential of entrepreneurs worldwide by turning the passion and pressure we all feel into success.

So, without further ado, here are the various topics and questions we’ll be discussing for this week’s #HITsm chat.

Topics for this week’s #HITsm Chat:
T1: In today’s hypercompetitive world passion & grit aren’t enough, we must develop the skills and mindset to be a better entrepreneur each day. From managing the chaos to generating revenue to standing out from the crowd. What does it mean to be a successful entrepreneur? #HITsm

T2: Great products & services should be enough, you have to be adept at creating ‘leverage’ to make healthcare customers move quickly. Leverage is an important skill for winning business in healthcare. What are some of the ways to leverage winning in business? #HITsm

T3: You have to use your entrepreneurial creativity to find a niche, a ‘playground’ where you are the only one playing. How do you beat your competition by finding playgrounds where no one else is playing? #HITsm

T4: Health plans, health systems, pharma companies, employers are all very different animals. But chasing every customer means you’re bouncing all over without understanding your market. What are some of the unique value propositions for EACH of these healthcare entities? #HITsm

T5: The healthcare industry is full of well-entrenched, well-funded competitors. And buyers have little mindshare for the difference between products so you need to position your company in order to have success. Why is positioning more important than product and what are some ways to position your product/service? #HITsm

Bonus: If your company is struggling or not progressing as quickly as you would like, what are some of the things you can do to turn in around (i.e. pivot?) #HITsm

Upcoming #HITsm Chat Schedule
8/17 – The Cost Savings Opportunities on the Business Side of Healthcare
Hosted by Don Lee (@dflee30) and @CAQH

8/24 – The Role of Technology in Chronic Disease Management
Hosted by Colton Ortolf (@ColtonOrtolf)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

A Picture is Worth a Thousand Words – #HITsm Chat Topic

Posted on July 31, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 8/3 at Noon ET (9 AM PT). This week’s chat will be hosted by John Lynn (@techguy) from @HealthcareScene on the topic of “A Picture is Worth a Thousand Words“.
We’ve all heard the common idiom that a picture is worth a thousand words. No doubt we’ve all had experiences like this. I first realized the power of this when I heard tech startup founder, Kevin Rose, talk about how a picture in just a few seconds can convey a world of meaning and even emotion. There’s no doubt that the right picture can send a powerful message.

This was also illustrated to me recently when as a random introduction for an #HITsm chat a few weeks ago, I suggested people share some images with the community. It was fascinating to see the images people shared and how we got to see a new side of someone in the community that we wouldn’t have known otherwise.

With that in mind, I decided that it would be fun to have a full #HITsm chat devoted to sharing images. As you’ll see, some of the questions focus on images that describe the impact of healthcare and health IT and other images are about those of us in the #HITsm community getting to know each other better.

This illustrates the real goal I have for the #HITsm community. Inspiring each other and creating deeper connections with those in the community.

So, without further ado, here are the various types of images we’ll be asking you to share on this week’s #HITsm chat.

Topics for this week’s #HITsm Chat:
Introduction: Take a selfie of you right now and share it. Don’t be shy or afraid. Just share! #nojudgment #HITsm

T1: Share the most powerful healthcare images, charts, etc that you’ve seen. Why and how did it impact you? #HITsm

T2: Share images that illustrates the impact of the work you’re doing or a favorite work moment. #HITsm

T3: Share pics of your family (yes, that can include animals, parents, or even close friends you consider family) #HITsm

T4: Share the 3rd from the last pic you’ve taken on your phone. #HITsm

T5: Share your favorite healthcare cartoons. Why is it your favorite and what’s the message we should learn? #HITsm

Bonus: What’s your favorite animated gif or meme (healthcare or not)? Why? Share them. #HITsm

Upcoming #HITsm Chat Schedule
8/10 – What Does It Take to Be a Successful Healthcare Entrepreneur?
Hosted by Michael Dermer (@michaelgdermer) and Victoria Sherman (@VictoriaShrman)

8/17 – The Cost Savings Opportunities on the Business Side of Healthcare
Hosted by Don Lee (@dflee30) and @CAQH

8/24 – The Role of Technology in Chronic Disease Management
Hosted by Colton Ortolf (@ColtonOrtolf)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Creating Loyalty in Healthcare – #HITsm Chat Topic

Posted on July 24, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 7/27 at Noon ET (9 AM PT). This week’s chat will be hosted by Sunny Tara (@SunnyTaraVegas) and Janae Sharp (@coherencemed) from @CareCognitics on the topic of “Creating Loyalty in Healthcare“.

In the current healthcare landscape, one element that’s really missing is loyalty. We’ve all heard the stories of how the next generation of patients is much more likely to switch doctors. It seems that loyalty is hard to find in healthcare today.

The reality for most healthcare organizations and payers is that they didn’t have to worry too much about loyalty in the past. However, as the internet has empowered patients, creating patient loyalty is going to become extremely important.

Creating loyalty in healthcare is really challenging. In many cases, patients are going to their doctors who then tell them bad news. The same is true with insurance companies who are often the bearer of bad news to patients. How then can you transform these bad experiences and still build loyalty?

We (Sunny Tara and the team at CareCognitics) saw a similar challenge in the casino industry. Many of the casino patrons would come and lose a lot of money. Despite common thought, Casinos don’t want you to lose a lot of money because then you’ll have a bad experience and stop coming to that hotel which must be “unlucky.” To transform the patron’s experience, we used a combination of rewards and unique VIP experiences that turn the bad experience into a good one. Doesn’t this sound like some of what we need to do for patients in healthcare?

Join us for this week’s #HITsm chat where we’ll discuss loyalty in healthcare and what experiences we can offer patients to change these bad experiences into good ones and generate more loyalty. We hope you’ll come and share your good and bad experiences so we can all learn how to improve the patient experience.

Topics for this week’s #HITsm Chat:

T1: Describe the best experience you had (or that you heard about) in healthcare that created loyalty. #HITsm

T2: Describe the best consumer experience you had in your life outside healthcare that created loyalty. #HITsm

T3: What types of experiences, services, technology, etc would create loyalty for you in healthcare? #HITsm

T4: What types of experiences, services, technology, etc damage your loyalty in healthcare? #HITsm

T5: Should we be creating loyalty to doctors, hospitals, health systems, payers, HIT services? Why or why not? #HITsm

Bonus: What can employers do or are they doing to create employee loyalty? #HITsm

Upcoming #HITsm Chat Schedule
8/3 – A Picture is Worth a Thousand Words (Get your pictures ready to share!)
Hosted by John Lynn (@techguy) from @HealthcareScene

8/10 – What Does It Take to Be a Successful Healthcare Entrepreneur?
Hosted by Michael Dermer (@michaelgdermer) and Victoria Sherman (@VictoriaShrman)

8/17 – The Cost Savings Opportunities on the Business Side of Healthcare
Hosted by Don Lee (@dflee30) and @CAQH

8/24 – TBD
Hosted by Colton Ortolf (@ColtonOrtolf)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Identifying, Selecting, and Managing Healthcare Technology Products and Services – #HITsm Chat Topic

Posted on July 18, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 7/20 at Noon ET (9 AM PT). This week’s chat will be hosted by Healthcare Scene (@HealthcareScene) on the topic of “Identifying, Selecting, and Managing Healthcare Technology Products and Services” and is an extension of last week’s #HITsm chat.

It should be no surprise to anyone who’s worked in the healthcare industry for any length of time that effective and cost-efficient information technology products and services are essential to improve healthcare outcomes and reduce runaway healthcare costs. And making a bad decision can be extremely cost-inefficient! But healthcare technology products and services are evolving faster than ever and even the most intelligent and focused individuals are challenged to stay abreast of and on top of all the new products and services. Properly selecting, implementing and using products and services to actually improve healthcare outcomes and reduce costs is not trivial task.

We’ve Got the Insights, Ideas and Opinions

Last week, #HITsm tweetchat participants shared their insights, ideas and opinions on what they believed could be the top technologies and services for healthcare stakeholders: Physicians & Medical Practices, Hospitals & Health Systems, Patients, Health Plan Members, Healthcare Consumers & Caregivers and Health Plans & Payers. Over 500 comments were collected from 45+ active participants.

Since last Friday, those 500+ insights, ideas and opinions have been culled, sorted, and curated into the topics for this week’s #HITsm tweetchat. An overview of this curated information can be found in this post titled ‘Recapping the #HITsm Crowdsourced List of Top Technology Services & Products for Healthcare Stakeholders.’  And the actual curated data from last week’s #HITsm tweetchat can be accessed here.

A Small Pivot from the Original Part 2 #HITsm Tweetchat Theme

To be sure, the original idea for this week’s #HITsm tweetchat was that participants would rank the technology services & products most important to healthcare stakeholders. While this week’s chat still includes a ranking of information crowdsourced in last week’s chat, topics for this week’s chat will shift to how healthcare stakeholders may best identify, select and manage the healthcare technology products and services that may best improve healthcare outcomes and reduce costs for ALL of healthcare’s stakeholders.

As you consider the topics of this week’s chat that are listed below, keep in mind the quote by Dr. Alkasab of @MassGeneralNews that @Jk_Jeffery shared last week: “We’re not buying from a vendor; we’re marrying them!”

We hope you can participate in this week’s #HITsm chat and share your insights, ideas and opinions.

Resources for This Week’s #HITsm Tweetchat

Topics for the 7/20/18 #HITsm Tweetchat

T1: What tangible and intangible ‘things’ must healthcare organizations selecting a specific healthcare vendor demand from a healthcare vendor prior to executing a purchase agreement? #HITsm

T2: What are the most important installation, configuration, operational and support requirements that must be considered when evaluating a decision to purchase a vendor’s service or product? #HITsm

T3: How can healthcare organizations and prospective vendor partners leverage 3rd parties – like healthcare patients, consultant, 3rd party research firms and other advisory sources – during the process of evaluating and selecting a specific healthcare product or service? #HITsm

T4: Let’s flip the inquiry: What must vendors of healthcare products and services demand from prospective purchasers of their products and services prior to executing a purchase agreement? #HITsm

T5: What are the surprises that Physicians, Medical Practices, Hospitals, Health Systems, Patients, Health Plan Members, Healthcare Consumers, Health Plans and payer often experience 6 to 12 months after purchasing a product or service? How could this have been solved in the purchase agreement? #HITsm

Bonus: In regards to the aforementioned quote that ‘We’re not buying from a vendor; we’re marrying them,’ what are key reasons why a healthcare organization may divorce their vendor partner? #HITsm

Upcoming #HITsm Chat Schedule
7/27 – Creating Loyalty in Healthcare
Hosted by Sunny Tara (@SunnyTaraVegas) and Janae Sharp (@coherencemed) from @CareCognitics

8/3 – TBD
Hosted by TBD

8/10 – TBD
Hosted by TBD

8/17 – The Cost Savings Opportunities on the Business Side of Healthcare
Hosted by Don Lee (@dflee30) and @CAQH

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Recapping the #HITsm Crowdsourced List of Top Technology Services & Products for Healthcare Stakeholders

Posted on I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

The following is a guest blog post by Steve Sisko (@ShimCode). Thanks to Steve for putting in all the time and effort to collect and analyze last week’s chat in preparation for this week’s chat.

Last week, the Health Information Technology Social Media (HITsm) tweet chat hosted by Jared Jeffery @Jk_Jeffery challenged participants to share their ideas on the Top 10 Technology Services & Products for Healthcare Stakeholders. Forty-six participants shared over 500 tweets on six topics supporting the theme of the tweetchat.

In an effort to explore new ways of leveraging the wisdom of the crowd, the information, insight and ideas shared by the 46 tweetchat participants has been culled, sorted and summarized. This summary and supporting detail is intended to provide the basis for the next #HITsm chat on Friday, July 20th.

The HITsm Crowd Shares Their Insight

This blog post presents this information shared during the 7/13/18 HITsm tweetchat. While appreciation goes out to chat host Jared Jeffery and all chat participants, special acknowledgement goes out to the following individuals who shared an above average amount of information, ideas and insight gleaned from the 521 tweets shared in the hour-long chat:

Name Handle
Aaron Jun @aaronjun_
Anthony Leon @anthonynotleon
Colton Ortolf @ColtonOrtolf
Heather S Lavoie @HSLavoie
Jeremy Coleman @jeremycoleman
Joe Babaian @JoeBabaian
John Lynn @techguy
Julie Maas @JulieWMaas
Lea Chatham @LeaChatham
Michelle Currie @mshlcurrie
ShereeseM, MS/MBA @ShereesePubHlth
Steve Sisko @ShimCode

 

Statistics from the 7/13/18 #HITsm Tweetchat

The following are some general stats regarding the content shared by chat participants. These stats are based on removing all retweets, introductions, logistical and greetings – a total of 189 tweets remained.

Top General Categories

Category Count Category Count
Analytics 6 Payer-Prior Auth 3
Care Gap Identification & Management 3 Precision Medicine 2
Collaboration 3 SDOH 8
Communication Tools 12 Tech-API 3
Consumerism-Related 13 Tech-Blockchain 2
Cost Reduction 5 Tech-Cloud 3
Cost Transparency 8 Tech-Data 4
Disruption/Innovation 9 Tech-Ecosystem 2
General 7 Tech-Interoperability 8
Hospital & Health Systems 4 Tech-Security 3
Insurance 3 Usability-Patient/Member 7
Multiple 5 Usability-Physician 6
Patient Advocacy 2 Value-based Care 2
Patient Engagement 9 Vendor Selection 33
Patient Experience 8

 

Services & Functions within General Category

Category Services
Analytics Artificial Intelligence
Analytics Automatically ID candidates that match clinical trials
Analytics Population Health
Analytics Predictive Analytics
Analytics Surveillance Systems
Analytics Turnaround time on analytics decrease considerably.
Care Gap Identification & Management Aggregating data across providers to truly determine care gaps
Care Gap Identification & Management Care Gap Identification
Care Gap Identification & Management Management platforms that leverage dedicated case workers to close care gaps
Care Gap Identification & Management Schedule optimization through automated outreach
Care Gap Identification & Management SDoH platforms
Communication Tools Communication Tools
Communication Tools Cross-discipline communication tools
Communication Tools Patient provider communication tools
Communication Tools Solutions to communicate, collaborate and connect with patients.
Communication Tools Text reminders
Communication Tools Unified Conversational #AI command & control systems
Consumerism-Related Consumer Loyalty Tools
Consumerism-Related Consumer Tools
Consumerism-Related Cost Transparency Tools
Consumerism-Related Healthcare literacy and advocacy assistance
Consumerism-Related Remote patient monitoring
Cost Reduction Medical devices to augment humans
Cost Reduction Patient flow improvement
Cost Reduction Revenue cycle management
Cost Transparency Cost Transparency Tools
Cost Transparency Medication Cost
Cost Transparency Patient schedule/wait time expectations
Disruption/Innovation Solutions that put the patient voice back into design & security
General Medical Record Documentation
Hospital Analytics for reducing hospital readmission
Hospital Digital outreach for clinical trials
Hospital Services and products that support growth of outpatient services
Multiple Analytics
Multiple CRM platforms
Multiple Physician communication tools
Multiple Populaton health case manager for at risk contract patients
Multiple Telehealth
Multiple Telemedecine video solution
Multiple Text-to-voice
Patient Advocacy On-demand diagnoses and advocacy services
Patient Engagement Cost Transparency Tools
Patient Engagement ‘Healthcare CRM’ tools.
Patient Engagement Patient itineraries/real time patient portal
Patient Engagement Products & services that improve patient communications & engagement
Patient Engagement Tools to enhance brand loyalty
Patient Engagement Tools to weave social media into customer engagement
Patient Experience Having all reports in one place so I can share between docs.
Patient Experience Health technology that creates a VIP like experience for patient
Patient Experience Patient itineraries.
Patient Experience Patient self-scheduling
Patient Experience Portal aggregator
Patient Experience Products to facilitate, track and report for patient interactions with physicians and medical practice
Payer-Prior Auth Prior Authorization
Payer-Prior Auth Voice assistants helping with scheduling
Precision Medicine Precision Medicine
SDOH Call a ride service
SDOH Help support health and improve outcomes by addressing Social Determinants of Health
Tech-API API
Tech-API Solutions that have an #API integration
Tech-Cloud Cloud-based applications
Tech-Data 3rd party data archiving
Tech-Data Patient access to medical records
Tech-Ecosystem Desktop virtualization
Tech-Interoperability Easier transfer of patient information
Tech-Interoperability Systems talk to one another.
Tech-Security Security enhancements for devices and data can reasonably be deployed
Usability-Patient Provider Directory Utility
Usability-Physician Products to help ensure physician, clinical and other user access to software applications
Vendor Selection Professional Services, with staff who REALLY understand what their product can do
Vendors Mentioned Diabetes behavior modification
Vendors Mentioned Helping the Hispanic/Latino community navigate the US healthcare system,
Vendors Mentioned Workflow automation

 

Company Reference by Topic

Topic Vendor Ref Category
T1 @AminoHealth Cost Transparency
T1 @CardiacInsight Cost Reduction
T1 @ClinicSpectrum Cost Reduction
T1 @HealthifyUS Care Gap Identification & Management
T1 @myopennotes General
T1 @practicemax Cost Reduction
T1 @SCIOanalytics Analytics
T1 @solutionreach Communication Tools
T1 @StericycleComms Communication Tools
T2 @CareCognitics Vendors Mentioned
T2 @cerner @lumeris Vendors Mentioned
T2 @CitrixHealth Tech-Ecosystem
T2 @Clara_Health Analytics
T2 @deep6ai Analytics
T2 @DellEMCHealth Tech-Ecosystem
T2 @DXCHealth Tech-Ecosystem
T2 @HolonSolutions Vendors Mentioned
T2 @infloio Vendors Mentioned
T2 @KLASresearch Precision Medicine
T2 @LBSolutions Vendors Mentioned
T2 @spectralink Communication Tools
T2 @spoktweets Communication Tools
T2 @telemediq Communication Tools
T2 @TigerConnect Communication Tools
T2 @voalte Communication Tools
T2 @voceracomm Communication Tools
T2 @wkhealth Analytics
T3 @AminoHealth Vendors Mentioned
T3 @ConsejoSano_US Vendors Mentioned
T3 @LivongoHealth Vendors Mentioned
T3 @Lumeon_ Vendors Mentioned
T3 @PicnicHealth Vendors Mentioned
T3 @solutionreach Analytics
T3 @StericycleComms Communication Tools
T4 @CapGemini General
T4 @OscarHealth Insurance
T4 @salesforce Patient Engagement
T4 @ziparico Patient Engagement
T6 @MEDITECH Vendor Selection

 

The Curated Tweets from the 7/13/18 #HITsm Tweetchat

You can access the curated list of tweets from the 7/13/18 #HITsm Tweetchat here.

Consider joining the #HITsm tweetchat later this week on Friday, 7/20/18 at 9:00am PT where additional topics based on the content shared during last week’s #HITsm chat will be discussed. You can see the topics and details for chat once their posted on the #HITsm chat page later today.

#HITsm Community Identifies Top 10 Technology Services & Products for Healthcare Stakeholders – #HITsm Chat Topic

Posted on July 10, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 7/13 at Noon ET (9 AM PT). This week’s chat will be hosted by Jared Jeffery (@Jk_Jeffery) on the topic of “#HITsm Community Identifies Top 10 Technology Services & Products for Healthcare Stakeholders”

At the beginning of each year, almost every healthcare thought leader, vendor and media company share a list of ‘Top 10 Healthcare Predictions and Trends.’ These lists get a lot of attention but rarely are these lists ever revisited or vetted by those who work in the healthcare industry. Nor are these lists updated or checked back on later in the year.

In an effort to change this pattern and to leverage the wisdom of the #HITsm crowd, the theme of the #HITsm chat on 7/13 will be to identify the healthcare technology services and products they believe are currently important to Healthcare Stakeholders:

1. Physicians & Medical Practices
2. Hospitals & Health Systems
3. Patients, Health Plan Members, Healthcare Consumers & Caregivers
4. Health Plans & Payers

Then, the information shared during the 7/13 chat will be curated to identify the top healthcare technology services and products identified by #HITsm participants. We’ll sort and curate the information shared in the 7/13 chat and then, in the #HITsm chat on 7/20, participants will rank and share their additional, hopefully unbiased, non-commercial insight into specific challenges, issues and opportunities pertaining to each of the healthcare technology services and products shared in the 7/13 chat.

Curated Summary of #HITsm Wisdom

As a unique service for chat participants and the healthcare social sphere in general, the information shared by #HITsm chat participants in the 7/13 and 7/20 chats will be assembled into a document, supplemented with additional information and shared publicly in the weeks following the 7/20 chat.

Reference Information

We hope you’ll attend these two-step #HITsm chat series and share your insight on the following topics:

T1: What are the most promising products and services that PHYSICIANS and MEDICAL PRACTICES may reasonably deploy and use in the next 12-24 months? #HITsm

T2: What are the most promising products and services that HOSPITALS and HEALTH SYSTEMS may reasonably deploy and use in the next 12-24 months? #HITsm

T3: Which products and services offer the most potential value to PATIENTS, HEALTH PLAN MEMBERS, HEALTHCARE CONSUMERS and/or CAREGIVERS over the next 12-24 months? #HITsm

T4: What are the most promising products and services that HEALTH PLANS and PAYERS may reasonably deploy and use in the next 12-24 months? #HITsm

T5: What are the most important considerations for deciding whether to move forward with purchasing and implementing a particular technology-related product or service? #HITsm

Bonus: What would you like to know more about regarding technology-related products and services for healthcare stakeholders? #HITsm

Upcoming #HITsm Chat Schedule
Note: The 7/13 & 7/20 #HITsm chats are part of a special two-part #HITsm chat series.
7/20 – #HITsm Community Ranks Top 10 Technology Services & Products for Healthcare Stakeholders
Hosted by Healthcare Scene (@HealthcareScene)

7/27 – Creating Loyalty in Healthcare
Hosted by Sunny Tara (@SunnyTaraVegas) and Janae Sharp (@coherencemed) from @CareCognitics

8/3 – TBD
Hosted by TBD

8/10 – TBD
Hosted by TBD

8/17 – The Cost Savings Opportunities on the Business Side of Healthcare
Hosted by Don Lee (@dflee30) and @CAQH

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

What’s the Future of Patient Communication? – #HITsm Chat Topic

Posted on July 3, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 7/6 at Noon ET (9 AM PT). This week’s chat will be hosted by Lea Chatham (@LeaChatham) from @Solutionreach on the topic of “What’s the Future of Patient Communication?”

One in three patients is considering a switch in healthcare providers according the Patient-Provider Relationship Study. And, nearly 40 percent who have already switched said it was because of poor experience. Some of the top issues were poor communication, difficulty scheduling, and bad customer service from staff.

These are totally fixable issues. With the right tools, processes, and technology, practices can improve communication and streamline scheduling. And, we are finally beginning to see the industry get how important it is to improve the experience patients have. The fact is happy patients are healthier and more likely to show up and come back for the care they need.

We’re also seeing more practices get onboard with text as the way to reach patients. But what’s next? What will the future of patient communication and collaboration be? Voice? Integrated wearables? Let’s discuss!

Here are the topics/questions we’ll be discussing during this week’s #HITsm chat:

T1: Have we finally reached the place where snail mail and phone calls will go away? #HITsm

T2: Text is taking over? Will we start to see AI driven chatbots more in healthcare? #HITsm

T3: What’s next for communication? Voice like Siri and Alexa? Integrated wearables? AI-driven monitoring devices? #HITsm

T4: What privacy implications are there with some of these “cutting edge” options? #HITsm

T5: How can we address those privacy and security concerns? #HITsm

Bonus: What is the perfect future state for patient communication and collaboration? #HITsm

Upcoming #HITsm Chat Schedule
Note: The 7/13 & 7/20 #HITsm chats are part of a special two-part #HITsm chat series.
7/13 – #HITsm Community Identifies Top 10 Technology Services & Products for Healthcare Stakeholders
Hosted by Jared Jeffery (@Jk_Jeffery)

7/20 – #HITsm Community Ranks Top 10 Technology Services & Products for Healthcare Stakeholders
Hosted by Healthcare Scene (@HealthcareScene)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

How Nursing Informatics is Changing the Healthcare Landscape – #HITsm Chat Topic

Posted on June 26, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 6/29 at Noon ET (9 AM PT). This week’s chat will be hosted by Cathy Turner (@MEDITECH_Nurses) and Ashley Dauwer (@amariedauwer) from @MEDITECH on the topic of “How Nursing Informatics is Changing the Healthcare Landscape.”

When it comes to treating patients, there is one constant: the critical role that nurses play in delivering quality care. As care becomes more complex and stretches far beyond the acute hospital walls, nursing roles will continue to evolve. The nursing informaticist role emerged at the unique junction between healthcare and technology. Nursing informaticists are essential because they serve as an advocate between nurses directly caring for patients and information technology experts, helping to implement and optimize information technology to transform healthcare.

Two weeks ago hundreds of nurses convened at MEDITECH’s annual Nurse Forum. Year after year I am impressed with how our community of nurses come together to discuss how new technologies can address challenges and obstacles facing nurses today. It’s important for nurses to leverage events and social media to network, share successes, and demonstrate how they are embracing technology to impact patient care.

Resources:

Join us for a lively discussion at this week’s #HITsm chat as we explore these themes and discuss the following questions:

T1: What is nursing informatics and what does it mean to you? #HITsm

T2: How are nursing informaticists influencing changes in healthcare? #HITsm

T3: What technologies are improving patient care and nursing workflows? #HITsm

T4: What tips or advice do you have for new nursing informaticists? #HITsm

T5: How can social media help nurses in their healthcare career? #HITsm

Bonus: For the nurses, who is your biggest inspiration and why? For the non-nurses, name a nurse that inspires you and why. #HITsm

Upcoming #HITsm Chat Schedule
7/6 – What’s the Future of Patient Communication?
Hosted by Lea Chatham (@LeaChatham)

7/13 – TBD
Hosted by TBD

7/20 – TBD
Hosted by Jared Jeffery (@Jk_Jeffery)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

IT and Affordability, Care for the Poor, Population Health in Low-income Areas – #HITsm Chat Topic

Posted on June 19, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 6/22 at Noon ET (9 AM PT). This week’s chat will be hosted by Lenny Liebmann (@LennyLiebmann) on the topic of “IT and Affordability, Care for the Poor, Population Health in Low-income Areas.”

Technology can do a lot for healthcare delivery. But can technology—and technologists—specifically improve delivery for the economically disadvantaged and under-served? Or are the financial incentives in our industry too heavily stacked against such efforts?

Please join us this Friday, June 22 from noon to 1PM Eastern time for an interactive online discussion about the role technology can play in democratizing healthcare as costs rise and income disparity widens.

The following are the questions we’ll discuss during the hour chat:

T1: What particular interest and/or experience do you have in the topic of better healthcare for lower-income families. #HITsm

T2: Should health technologists purposefully prioritize initiatives that improve care for the poor—or is improved care an innate result of the improved efficiencies and efficacies generally enabled by IT? #HITsm

T3: Can you share any specific examples you’ve seen of technology specifically helping lower-income patients achieve better health outcomes? #HITsm

T4: Any ideas about how healthcare providers can leverage tech to improve population health in low-income neighborhoods—above and beyond better serving low-income individuals and families? #HITsm

T5: Do the economics of healthcare appropriately incentivize the use of technology to benefit the poor? Or do those economics actually disincentivize such efforts? #HITsm

Bonus: Any other thoughts about the relationship between technology innovation in healthcare and the needs of low-income citizens? #HITsm

Upcoming #HITsm Chat Schedule
6/29 – How Nursing Informatics is Changing the Healthcare Landscape
Hosted by Cathy Turner (@MEDITECH_Nurses) and Ashley Dauwer (@amariedauwer) from @MEDITECH

7/6 – What’s the Future of Patient Communication?
Hosted by Lea Chatham (@LeaChatham)

7/13 – TBD
Hosted by TBD

7/20 – TBD
Hosted by Jared Jeffery (@Jk_Jeffery)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.