Free EMR Newsletter Want to receive the latest news on EMR, Meaningful Use, ARRA and Healthcare IT sent straight to your email? Join thousands of healthcare pros who subscribe to EMR and HIPAA for FREE!!

Identifying, Selecting, and Managing Healthcare Technology Products and Services – #HITsm Chat Topic

Posted on July 18, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 7/20 at Noon ET (9 AM PT). This week’s chat will be hosted by Healthcare Scene (@HealthcareScene) on the topic of “Identifying, Selecting, and Managing Healthcare Technology Products and Services” and is an extension of last week’s #HITsm chat.

It should be no surprise to anyone who’s worked in the healthcare industry for any length of time that effective and cost-efficient information technology products and services are essential to improve healthcare outcomes and reduce runaway healthcare costs. And making a bad decision can be extremely cost-inefficient! But healthcare technology products and services are evolving faster than ever and even the most intelligent and focused individuals are challenged to stay abreast of and on top of all the new products and services. Properly selecting, implementing and using products and services to actually improve healthcare outcomes and reduce costs is not trivial task.

We’ve Got the Insights, Ideas and Opinions

Last week, #HITsm tweetchat participants shared their insights, ideas and opinions on what they believed could be the top technologies and services for healthcare stakeholders: Physicians & Medical Practices, Hospitals & Health Systems, Patients, Health Plan Members, Healthcare Consumers & Caregivers and Health Plans & Payers. Over 500 comments were collected from 45+ active participants.

Since last Friday, those 500+ insights, ideas and opinions have been culled, sorted, and curated into the topics for this week’s #HITsm tweetchat. An overview of this curated information can be found in this post titled ‘Recapping the #HITsm Crowdsourced List of Top Technology Services & Products for Healthcare Stakeholders.’  And the actual curated data from last week’s #HITsm tweetchat can be accessed here.

A Small Pivot from the Original Part 2 #HITsm Tweetchat Theme

To be sure, the original idea for this week’s #HITsm tweetchat was that participants would rank the technology services & products most important to healthcare stakeholders. While this week’s chat still includes a ranking of information crowdsourced in last week’s chat, topics for this week’s chat will shift to how healthcare stakeholders may best identify, select and manage the healthcare technology products and services that may best improve healthcare outcomes and reduce costs for ALL of healthcare’s stakeholders.

As you consider the topics of this week’s chat that are listed below, keep in mind the quote by Dr. Alkasab of @MassGeneralNews that @Jk_Jeffery shared last week: “We’re not buying from a vendor; we’re marrying them!”

We hope you can participate in this week’s #HITsm chat and share your insights, ideas and opinions.

Resources for This Week’s #HITsm Tweetchat

Topics for the 7/20/18 #HITsm Tweetchat

T1: What tangible and intangible ‘things’ must healthcare organizations selecting a specific healthcare vendor demand from a healthcare vendor prior to executing a purchase agreement? #HITsm

T2: What are the most important installation, configuration, operational and support requirements that must be considered when evaluating a decision to purchase a vendor’s service or product? #HITsm

T3: How can healthcare organizations and prospective vendor partners leverage 3rd parties – like healthcare patients, consultant, 3rd party research firms and other advisory sources – during the process of evaluating and selecting a specific healthcare product or service? #HITsm

T4: Let’s flip the inquiry: What must vendors of healthcare products and services demand from prospective purchasers of their products and services prior to executing a purchase agreement? #HITsm

T5: What are the surprises that Physicians, Medical Practices, Hospitals, Health Systems, Patients, Health Plan Members, Healthcare Consumers, Health Plans and payer often experience 6 to 12 months after purchasing a product or service? How could this have been solved in the purchase agreement? #HITsm

Bonus: In regards to the aforementioned quote that ‘We’re not buying from a vendor; we’re marrying them,’ what are key reasons why a healthcare organization may divorce their vendor partner? #HITsm

Upcoming #HITsm Chat Schedule
7/27 – Creating Loyalty in Healthcare
Hosted by Sunny Tara (@SunnyTaraVegas) and Janae Sharp (@coherencemed) from @CareCognitics

8/3 – TBD
Hosted by TBD

8/10 – TBD
Hosted by TBD

8/17 – The Cost Savings Opportunities on the Business Side of Healthcare
Hosted by Don Lee (@dflee30) and @CAQH

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Recapping the #HITsm Crowdsourced List of Top Technology Services & Products for Healthcare Stakeholders

Posted on I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

The following is a guest blog post by Steve Sisko (@ShimCode). Thanks to Steve for putting in all the time and effort to collect and analyze last week’s chat in preparation for this week’s chat.

Last week, the Health Information Technology Social Media (HITsm) tweet chat hosted by Jared Jeffery @Jk_Jeffery challenged participants to share their ideas on the Top 10 Technology Services & Products for Healthcare Stakeholders. Forty-six participants shared over 500 tweets on six topics supporting the theme of the tweetchat.

In an effort to explore new ways of leveraging the wisdom of the crowd, the information, insight and ideas shared by the 46 tweetchat participants has been culled, sorted and summarized. This summary and supporting detail is intended to provide the basis for the next #HITsm chat on Friday, July 20th.

The HITsm Crowd Shares Their Insight

This blog post presents this information shared during the 7/13/18 HITsm tweetchat. While appreciation goes out to chat host Jared Jeffery and all chat participants, special acknowledgement goes out to the following individuals who shared an above average amount of information, ideas and insight gleaned from the 521 tweets shared in the hour-long chat:

Name Handle
Aaron Jun @aaronjun_
Anthony Leon @anthonynotleon
Colton Ortolf @ColtonOrtolf
Heather S Lavoie @HSLavoie
Jeremy Coleman @jeremycoleman
Joe Babaian @JoeBabaian
John Lynn @techguy
Julie Maas @JulieWMaas
Lea Chatham @LeaChatham
Michelle Currie @mshlcurrie
ShereeseM, MS/MBA @ShereesePubHlth
Steve Sisko @ShimCode

 

Statistics from the 7/13/18 #HITsm Tweetchat

The following are some general stats regarding the content shared by chat participants. These stats are based on removing all retweets, introductions, logistical and greetings – a total of 189 tweets remained.

Top General Categories

Category Count Category Count
Analytics 6 Payer-Prior Auth 3
Care Gap Identification & Management 3 Precision Medicine 2
Collaboration 3 SDOH 8
Communication Tools 12 Tech-API 3
Consumerism-Related 13 Tech-Blockchain 2
Cost Reduction 5 Tech-Cloud 3
Cost Transparency 8 Tech-Data 4
Disruption/Innovation 9 Tech-Ecosystem 2
General 7 Tech-Interoperability 8
Hospital & Health Systems 4 Tech-Security 3
Insurance 3 Usability-Patient/Member 7
Multiple 5 Usability-Physician 6
Patient Advocacy 2 Value-based Care 2
Patient Engagement 9 Vendor Selection 33
Patient Experience 8

 

Services & Functions within General Category

Category Services
Analytics Artificial Intelligence
Analytics Automatically ID candidates that match clinical trials
Analytics Population Health
Analytics Predictive Analytics
Analytics Surveillance Systems
Analytics Turnaround time on analytics decrease considerably.
Care Gap Identification & Management Aggregating data across providers to truly determine care gaps
Care Gap Identification & Management Care Gap Identification
Care Gap Identification & Management Management platforms that leverage dedicated case workers to close care gaps
Care Gap Identification & Management Schedule optimization through automated outreach
Care Gap Identification & Management SDoH platforms
Communication Tools Communication Tools
Communication Tools Cross-discipline communication tools
Communication Tools Patient provider communication tools
Communication Tools Solutions to communicate, collaborate and connect with patients.
Communication Tools Text reminders
Communication Tools Unified Conversational #AI command & control systems
Consumerism-Related Consumer Loyalty Tools
Consumerism-Related Consumer Tools
Consumerism-Related Cost Transparency Tools
Consumerism-Related Healthcare literacy and advocacy assistance
Consumerism-Related Remote patient monitoring
Cost Reduction Medical devices to augment humans
Cost Reduction Patient flow improvement
Cost Reduction Revenue cycle management
Cost Transparency Cost Transparency Tools
Cost Transparency Medication Cost
Cost Transparency Patient schedule/wait time expectations
Disruption/Innovation Solutions that put the patient voice back into design & security
General Medical Record Documentation
Hospital Analytics for reducing hospital readmission
Hospital Digital outreach for clinical trials
Hospital Services and products that support growth of outpatient services
Multiple Analytics
Multiple CRM platforms
Multiple Physician communication tools
Multiple Populaton health case manager for at risk contract patients
Multiple Telehealth
Multiple Telemedecine video solution
Multiple Text-to-voice
Patient Advocacy On-demand diagnoses and advocacy services
Patient Engagement Cost Transparency Tools
Patient Engagement ‘Healthcare CRM’ tools.
Patient Engagement Patient itineraries/real time patient portal
Patient Engagement Products & services that improve patient communications & engagement
Patient Engagement Tools to enhance brand loyalty
Patient Engagement Tools to weave social media into customer engagement
Patient Experience Having all reports in one place so I can share between docs.
Patient Experience Health technology that creates a VIP like experience for patient
Patient Experience Patient itineraries.
Patient Experience Patient self-scheduling
Patient Experience Portal aggregator
Patient Experience Products to facilitate, track and report for patient interactions with physicians and medical practice
Payer-Prior Auth Prior Authorization
Payer-Prior Auth Voice assistants helping with scheduling
Precision Medicine Precision Medicine
SDOH Call a ride service
SDOH Help support health and improve outcomes by addressing Social Determinants of Health
Tech-API API
Tech-API Solutions that have an #API integration
Tech-Cloud Cloud-based applications
Tech-Data 3rd party data archiving
Tech-Data Patient access to medical records
Tech-Ecosystem Desktop virtualization
Tech-Interoperability Easier transfer of patient information
Tech-Interoperability Systems talk to one another.
Tech-Security Security enhancements for devices and data can reasonably be deployed
Usability-Patient Provider Directory Utility
Usability-Physician Products to help ensure physician, clinical and other user access to software applications
Vendor Selection Professional Services, with staff who REALLY understand what their product can do
Vendors Mentioned Diabetes behavior modification
Vendors Mentioned Helping the Hispanic/Latino community navigate the US healthcare system,
Vendors Mentioned Workflow automation

 

Company Reference by Topic

Topic Vendor Ref Category
T1 @AminoHealth Cost Transparency
T1 @CardiacInsight Cost Reduction
T1 @ClinicSpectrum Cost Reduction
T1 @HealthifyUS Care Gap Identification & Management
T1 @myopennotes General
T1 @practicemax Cost Reduction
T1 @SCIOanalytics Analytics
T1 @solutionreach Communication Tools
T1 @StericycleComms Communication Tools
T2 @CareCognitics Vendors Mentioned
T2 @cerner @lumeris Vendors Mentioned
T2 @CitrixHealth Tech-Ecosystem
T2 @Clara_Health Analytics
T2 @deep6ai Analytics
T2 @DellEMCHealth Tech-Ecosystem
T2 @DXCHealth Tech-Ecosystem
T2 @HolonSolutions Vendors Mentioned
T2 @infloio Vendors Mentioned
T2 @KLASresearch Precision Medicine
T2 @LBSolutions Vendors Mentioned
T2 @spectralink Communication Tools
T2 @spoktweets Communication Tools
T2 @telemediq Communication Tools
T2 @TigerConnect Communication Tools
T2 @voalte Communication Tools
T2 @voceracomm Communication Tools
T2 @wkhealth Analytics
T3 @AminoHealth Vendors Mentioned
T3 @ConsejoSano_US Vendors Mentioned
T3 @LivongoHealth Vendors Mentioned
T3 @Lumeon_ Vendors Mentioned
T3 @PicnicHealth Vendors Mentioned
T3 @solutionreach Analytics
T3 @StericycleComms Communication Tools
T4 @CapGemini General
T4 @OscarHealth Insurance
T4 @salesforce Patient Engagement
T4 @ziparico Patient Engagement
T6 @MEDITECH Vendor Selection

 

The Curated Tweets from the 7/13/18 #HITsm Tweetchat

You can access the curated list of tweets from the 7/13/18 #HITsm Tweetchat here.

Consider joining the #HITsm tweetchat later this week on Friday, 7/20/18 at 9:00am PT where additional topics based on the content shared during last week’s #HITsm chat will be discussed. You can see the topics and details for chat once their posted on the #HITsm chat page later today.

CareSync Shutdown and CareSync Alternatives

Posted on July 13, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

I’ve been watching the shutdown of CareSync a little closer than I do most healthcare IT startup companies. Partially because it happened so quickly and partially because I’m an advisor to CareCognitics which has a CCM (Chronic Care Management – 99490) offering as part of their suite of healthcare loyalty products. So, I’m totally biased in this situation.

With that said, I thought that CareCognitics captured my feelings about CareSync shutting down really well. Here’s an excerpt from their post:

For companies like ours that work in the Chronic Care Management (CCM) space, it was big news this week that CareSync was shutting down their offices and laying off employees. The details of why this happened aren’t clear, but it’s unfortunate that such a well-respected company is shutting down. Our hearts go out to all the employees that lost their jobs and we hope that many of their skills and expertise can find a home at CareCognitics. The work we are doing is too important to let that talent go to waste.

The most heartbreaking part of CareSync shutting down is all of the patients that will miss out on the special care they receive from the CCM program. We see such tremendous opportunity and success with chronic care management and so we hope that CareSync’s customers will continue their chronic care management efforts and possibly even find new opportunities to take them to an even greater level.

Read the full post for more details. Obviously, I think CareCognitics is a good home for CareSync users who are looking to continue their CCM efforts but want to do so in the EHR which they control and will always have access to in the event of issues.

It really is unfortunate that one of the biggest names in the CCM space shutdown. I hope that those that are part of the company will share their learnings with the rest of healthcare since managing chronic conditions is such an important thing for healthcare to become what it needs to become. I know a number of them are going around trying to share what they can with others and I’ve talked to a few myself.

While painful, the good news for CareSync users is that there are plenty of alternative CCM companies out there. It won’t be fun to switch companies, but there are CareSync alternatives. It also seems that the Tampa Bay tech community has rallied to help many of the CareSync employees. That’s a good thing even though I’m sure some will still have challenges ahead as they search for a new job.

Does all of this mean that healthcare organizations should stop working with startup companies?

Of course not. If you’ve ever bought a product from a big company, you know that big companies can shut products down just as easily (and in some cases more easily) than a startup company. However, you should be thoughtful about which startup companies you work with and keep in mind the risks associated with working with startups.

Here are some questions and thoughts you should consider as you buy a product from a startup company. What’s the track record of the founding team? Worry less about how much money they’ve raised and how efficiently they’re using that money. People are expensive and that impacts what those of us in the startup world call burn rate. How much money you’ve raised doesn’t matter if you have too high of a burn rate. The best startup companies learn how to balance this effectively. This is sometimes hard to understand from the outside, but is possible if you dig enough. It’s also one reason why 2nd time entrepreneurs are often more successful. They’ve learned how to manage their burn rate effectively.

Other questions you should consider is “What happens if this company shuts down?” It’s never a bad idea to have a backup plan if things go awry like they did at CareSync. This question is also best asked before selecting a vendor. As CareSync users evaluate new CCM companies, this is a great question to ask. The answer to the question may determine which company you get in bed with for your chronic care management efforts.

Outside partners are essential to a healthcare organizations success. It’s just impossible for a healthcare organization to do 100% of what they need to accomplish in house. This is especially true for larger healthcare organizations. So, finding the right partners needs to be a key part of your strategy. Make sure your strategy includes what will happen if you choose the wrong partner. However, the great thing is that if you choose the right partner, you’ll benefit as that partner grows and enhances what you’re doing over time.

As was mentioned in today’s #HITsm chat, “We’re not buying from a vendor; we’re marrying them.”

Do We Sometimes Make Things Too Complicated?

Posted on July 11, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

I know it’s not Friday yet (when I usually share fun cartoons), but I saw this cartoon shared by Pete Friesen and I couldn’t help but share it.

This parallels really well with this tweet I saw from ePatientDave as well:

Drugs have done amazing things. Look no further than all the lives saved by penicillin. However, sometimes we need to slow things down and consider all of our options (including drugs).

The problem right now is that there’s nothing really slowing things down for doctors and are care providers. Everything seems to just be speeding up.

I had a doctor today proudly share “I’m an internist can see 40 patients with rapid work on EMR side and also complete my MIPs clicks.”

He was trying to compliment his EHR software for working so effectively. However, you have to wonder what kind of care those 40 patients received and what kind of care they could have received if he only had to see 20. I’m not suggesting he gave them bad care, but I’m suggesting that the care would have been better if he only had to see 20 and not 40 patients. The problem is that doing so will cut his pay in half (literally).

This isn’t doctors fault specifically. They want to get paid for the work they do like anyone else. It’s why so many are excited by things like DPC (Direct Primary Care) and value based care. However, in terms of the later many are still skeptical and for good reason. Value based care could mean creating more of a relationship with a patient, but it could also mean more hoop jumping.

Maybe many of our stressed-out care providers could use some canine stress therapy as well.

#HITsm Community Identifies Top 10 Technology Services & Products for Healthcare Stakeholders – #HITsm Chat Topic

Posted on July 10, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 7/13 at Noon ET (9 AM PT). This week’s chat will be hosted by Jared Jeffery (@Jk_Jeffery) on the topic of “#HITsm Community Identifies Top 10 Technology Services & Products for Healthcare Stakeholders”

At the beginning of each year, almost every healthcare thought leader, vendor and media company share a list of ‘Top 10 Healthcare Predictions and Trends.’ These lists get a lot of attention but rarely are these lists ever revisited or vetted by those who work in the healthcare industry. Nor are these lists updated or checked back on later in the year.

In an effort to change this pattern and to leverage the wisdom of the #HITsm crowd, the theme of the #HITsm chat on 7/13 will be to identify the healthcare technology services and products they believe are currently important to Healthcare Stakeholders:

1. Physicians & Medical Practices
2. Hospitals & Health Systems
3. Patients, Health Plan Members, Healthcare Consumers & Caregivers
4. Health Plans & Payers

Then, the information shared during the 7/13 chat will be curated to identify the top healthcare technology services and products identified by #HITsm participants. We’ll sort and curate the information shared in the 7/13 chat and then, in the #HITsm chat on 7/20, participants will rank and share their additional, hopefully unbiased, non-commercial insight into specific challenges, issues and opportunities pertaining to each of the healthcare technology services and products shared in the 7/13 chat.

Curated Summary of #HITsm Wisdom

As a unique service for chat participants and the healthcare social sphere in general, the information shared by #HITsm chat participants in the 7/13 and 7/20 chats will be assembled into a document, supplemented with additional information and shared publicly in the weeks following the 7/20 chat.

Reference Information

We hope you’ll attend these two-step #HITsm chat series and share your insight on the following topics:

T1: What are the most promising products and services that PHYSICIANS and MEDICAL PRACTICES may reasonably deploy and use in the next 12-24 months? #HITsm

T2: What are the most promising products and services that HOSPITALS and HEALTH SYSTEMS may reasonably deploy and use in the next 12-24 months? #HITsm

T3: Which products and services offer the most potential value to PATIENTS, HEALTH PLAN MEMBERS, HEALTHCARE CONSUMERS and/or CAREGIVERS over the next 12-24 months? #HITsm

T4: What are the most promising products and services that HEALTH PLANS and PAYERS may reasonably deploy and use in the next 12-24 months? #HITsm

T5: What are the most important considerations for deciding whether to move forward with purchasing and implementing a particular technology-related product or service? #HITsm

Bonus: What would you like to know more about regarding technology-related products and services for healthcare stakeholders? #HITsm

Upcoming #HITsm Chat Schedule
Note: The 7/13 & 7/20 #HITsm chats are part of a special two-part #HITsm chat series.
7/20 – #HITsm Community Ranks Top 10 Technology Services & Products for Healthcare Stakeholders
Hosted by Healthcare Scene (@HealthcareScene)

7/27 – Creating Loyalty in Healthcare
Hosted by Sunny Tara (@SunnyTaraVegas) and Janae Sharp (@coherencemed) from @CareCognitics

8/3 – TBD
Hosted by TBD

8/10 – TBD
Hosted by TBD

8/17 – The Cost Savings Opportunities on the Business Side of Healthcare
Hosted by Don Lee (@dflee30) and @CAQH

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Happy 4th of July

Posted on July 4, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Like many of you, I’m taking off for the 4th of July and enjoying some time with family. I know that’s not true for many in healthcare, but most IT professionals get the day off. I hope you enjoy it with your family and friends. We’ll be back tomorrow!

Happy 4th of July!

What’s the Future of Patient Communication? – #HITsm Chat Topic

Posted on July 3, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 7/6 at Noon ET (9 AM PT). This week’s chat will be hosted by Lea Chatham (@LeaChatham) from @Solutionreach on the topic of “What’s the Future of Patient Communication?”

One in three patients is considering a switch in healthcare providers according the Patient-Provider Relationship Study. And, nearly 40 percent who have already switched said it was because of poor experience. Some of the top issues were poor communication, difficulty scheduling, and bad customer service from staff.

These are totally fixable issues. With the right tools, processes, and technology, practices can improve communication and streamline scheduling. And, we are finally beginning to see the industry get how important it is to improve the experience patients have. The fact is happy patients are healthier and more likely to show up and come back for the care they need.

We’re also seeing more practices get onboard with text as the way to reach patients. But what’s next? What will the future of patient communication and collaboration be? Voice? Integrated wearables? Let’s discuss!

Here are the topics/questions we’ll be discussing during this week’s #HITsm chat:

T1: Have we finally reached the place where snail mail and phone calls will go away? #HITsm

T2: Text is taking over? Will we start to see AI driven chatbots more in healthcare? #HITsm

T3: What’s next for communication? Voice like Siri and Alexa? Integrated wearables? AI-driven monitoring devices? #HITsm

T4: What privacy implications are there with some of these “cutting edge” options? #HITsm

T5: How can we address those privacy and security concerns? #HITsm

Bonus: What is the perfect future state for patient communication and collaboration? #HITsm

Upcoming #HITsm Chat Schedule
Note: The 7/13 & 7/20 #HITsm chats are part of a special two-part #HITsm chat series.
7/13 – #HITsm Community Identifies Top 10 Technology Services & Products for Healthcare Stakeholders
Hosted by Jared Jeffery (@Jk_Jeffery)

7/20 – #HITsm Community Ranks Top 10 Technology Services & Products for Healthcare Stakeholders
Hosted by Healthcare Scene (@HealthcareScene)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

How Nursing Informatics is Changing the Healthcare Landscape – #HITsm Chat Topic

Posted on June 26, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 6/29 at Noon ET (9 AM PT). This week’s chat will be hosted by Cathy Turner (@MEDITECH_Nurses) and Ashley Dauwer (@amariedauwer) from @MEDITECH on the topic of “How Nursing Informatics is Changing the Healthcare Landscape.”

When it comes to treating patients, there is one constant: the critical role that nurses play in delivering quality care. As care becomes more complex and stretches far beyond the acute hospital walls, nursing roles will continue to evolve. The nursing informaticist role emerged at the unique junction between healthcare and technology. Nursing informaticists are essential because they serve as an advocate between nurses directly caring for patients and information technology experts, helping to implement and optimize information technology to transform healthcare.

Two weeks ago hundreds of nurses convened at MEDITECH’s annual Nurse Forum. Year after year I am impressed with how our community of nurses come together to discuss how new technologies can address challenges and obstacles facing nurses today. It’s important for nurses to leverage events and social media to network, share successes, and demonstrate how they are embracing technology to impact patient care.

Resources:

Join us for a lively discussion at this week’s #HITsm chat as we explore these themes and discuss the following questions:

T1: What is nursing informatics and what does it mean to you? #HITsm

T2: How are nursing informaticists influencing changes in healthcare? #HITsm

T3: What technologies are improving patient care and nursing workflows? #HITsm

T4: What tips or advice do you have for new nursing informaticists? #HITsm

T5: How can social media help nurses in their healthcare career? #HITsm

Bonus: For the nurses, who is your biggest inspiration and why? For the non-nurses, name a nurse that inspires you and why. #HITsm

Upcoming #HITsm Chat Schedule
7/6 – What’s the Future of Patient Communication?
Hosted by Lea Chatham (@LeaChatham)

7/13 – TBD
Hosted by TBD

7/20 – TBD
Hosted by Jared Jeffery (@Jk_Jeffery)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Wellness and Patient Centered Care – Fun Friday

Posted on June 22, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

It’s time for the weekend, so let’s get your weekend started off right with some healthcare humor. This first cartoon explains a lot about our healthcare problems today. Although, in 2018 the device is even smaller.

This one is sad and funny. It definitely illustrates how many times we have to work on our definitions of patient centered care. I’ve found that the first step in that is talking with more patients.


IT and Affordability, Care for the Poor, Population Health in Low-income Areas – #HITsm Chat Topic

Posted on June 19, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 6/22 at Noon ET (9 AM PT). This week’s chat will be hosted by Lenny Liebmann (@LennyLiebmann) on the topic of “IT and Affordability, Care for the Poor, Population Health in Low-income Areas.”

Technology can do a lot for healthcare delivery. But can technology—and technologists—specifically improve delivery for the economically disadvantaged and under-served? Or are the financial incentives in our industry too heavily stacked against such efforts?

Please join us this Friday, June 22 from noon to 1PM Eastern time for an interactive online discussion about the role technology can play in democratizing healthcare as costs rise and income disparity widens.

The following are the questions we’ll discuss during the hour chat:

T1: What particular interest and/or experience do you have in the topic of better healthcare for lower-income families. #HITsm

T2: Should health technologists purposefully prioritize initiatives that improve care for the poor—or is improved care an innate result of the improved efficiencies and efficacies generally enabled by IT? #HITsm

T3: Can you share any specific examples you’ve seen of technology specifically helping lower-income patients achieve better health outcomes? #HITsm

T4: Any ideas about how healthcare providers can leverage tech to improve population health in low-income neighborhoods—above and beyond better serving low-income individuals and families? #HITsm

T5: Do the economics of healthcare appropriately incentivize the use of technology to benefit the poor? Or do those economics actually disincentivize such efforts? #HITsm

Bonus: Any other thoughts about the relationship between technology innovation in healthcare and the needs of low-income citizens? #HITsm

Upcoming #HITsm Chat Schedule
6/29 – How Nursing Informatics is Changing the Healthcare Landscape
Hosted by Cathy Turner (@MEDITECH_Nurses) and Ashley Dauwer (@amariedauwer) from @MEDITECH

7/6 – What’s the Future of Patient Communication?
Hosted by Lea Chatham (@LeaChatham)

7/13 – TBD
Hosted by TBD

7/20 – TBD
Hosted by Jared Jeffery (@Jk_Jeffery)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.