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Value Based Care: Successes, Challenges, and Changes – #HITsm Chat Topic

Posted on November 13, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 11/16 at Noon ET (9 AM PT). This week’s chat will be hosted by Matt Fisher (@Matt_R_Fisher) on the topic of “Value Based Care: Successes, Challenges, and Changes”.

The transition of the healthcare industry from fee for service to value based care (or alternative payment methodologies) garners significant attention from regulators, providers, vendors and many others in the industry. To frame the discussion, value based care generally refers to payment for quality, or in other words trying to focus on outcomes. The change represents a substantial shift in the approach to paying for healthcare services in the United States.

While value based care refers to payment for quality as an overarching concept, there are a multitude of means of structuring payment arrangements for quality. Examples include capitated agreements, bundled payments, pay for quality, and others. Common themes around the structures are not paying based on the volume of services, which arguably drives collaborations to break down siloes.

With a few years of value based care under the belt, how have efforts gone and where are those efforts heading? Join the chat to weigh in with your thoughts.

Topics for this week’s #HITsm Chat:
T1: Which value based care models have been successful to date and how do you define success? #HITsm

T2: How are new and/or developing #healthIT tools helping or hindering the ability to transition to value based care? #HITsm

T3: What are misperceptions that have developed around value based care models and how are they inaccurate? #HITsm

T4: What role do Medicare and Medicaid programs have in pushing the industry to value based care and how does the recommitment of CMS impact the change? #HITsm

T5: What changes do you see on the horizon for value based care programs? #HITsm

Bonus: What type of value based care program not currently existing should be developed or implemented? #HITsm

Upcoming #HITsm Chat Schedule
11/23 – No Chat – Thanksgiving Break

11/30 – The Global Impact of Health IT
Hosted by Vanessa Carter (@_FaceSA)

12/7 – TBD
Hosted by Michelle Currie (@mshlcurrie)

12/14 – TBD
Hosted by Claire Pfarr (@clairepfarr) from @OneViewHC and the @Savvy_Coop Community

12/21 – Holiday Break

12/28 – Holiday Break

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

AI in Healthcare – #HITsm Chat Topic

Posted on November 6, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 11/9 at Noon ET (9 AM PT). This week’s chat will be hosted by Jon White @technursejon on the topic of “AI in Healthcare”.

The idea of Artificial Intelligence (AI) isn’t new. We’ve seen robots and intelligent computers in film and on television for decades, and read about them in science fiction novels for even longer. As the processing power of computers and computing devices has taken off, and more and more data is captured from all facets of our lives, the science fiction from our parents’ generation is becoming the reality of today.

Though we may be far from witnessing the androids popularized in film and TV, there are elements of AI that are currently in use in many industries. AI has the potential to drastically change the way we live and work.

In this #HITsm chat, Jon White (@TechNurseJon) will lead a discussion on AI in healthcare, exploring its potential and pitfalls.

Check out the questions for this week’s #HITsm chat below.

Topics for this week’s #HITsm Chat:
T1: Artificial intelligence (AI) is a broad term, covering a variety of technologies. What does “AI” mean to you? How do you define it? #HITsm

T2: What impacts can AI have on healthcare, and how soon do you expect to see it? #HITsm

T3: What impacts do you see AI having on the healthcare and health IT workforce? #HITsm

T4: How can AI be integrated with other technologies to improve the delivery and effectiveness of healthcare? Where would you like to see it integrated? #HITsm

T5: AI relies on a significant amount of data. For many applications in healthcare, much of that data is derived from patient records. How will privacy concerns affect adoption? #HITsm

Bonus: What barriers are there to full-scale AI adoption in the healthcare environment? #HITsm

Upcoming #HITsm Chat Schedule
11/16 – Value Based Care: Successes, Challenges, and Changes
Hosted by Matt Fisher (@Matt_R_Fisher)

11/23 – No Chat – Thanksgiving Break

11/30 – The Global Impact of Health IT
Hosted by Vanessa Carter (@_FaceSA)

12/7 – TBD
Hosted by Michelle Currie (@mshlcurrie)

12/14 – TBD
Hosted by Claire Pfarr (@clairepfarr) from @OneViewHC and the @Savvy_Coop Community

12/21 – Holiday Break

12/28 – Holiday Break

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Health Tech Startups, Innovations, & Consumers – What’s the Future for HealthIT? – #HITsm Chat Topic

Posted on October 30, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 11/2 at Noon ET (9 AM PT). This week’s chat will be hosted by Jessica DaMassa (@jessdamassa), host of WTF Health on the topic of “Health Tech Startups, Innovations, & Consumers – What’s the Future for HealthIT?”.

Is the ‘tech revolution’ – you know, the one that started with smartphones changing the way we live our daily lives – finally about to overthrow healthcare? For years, tech giants and tech startups alike have fought for their piece of our $3 trillion dollar industry. They’ve battled for more open access to data, suffered through years of Interoperability Showcases, and waited for patients transform into a market of ‘healthcare consumers’ with dollars and expectations that demand more from healthcare than fax machines and siloed patient portals can ever provide.

Is 2018 the year that tech has finally arrived? Busted the borders and crossed over to the other side?

Already, investment in digital health startups has blown past last year’s record-breaking $5.7 billion total to $6.8 billion invested through Q3 alone. Apple Health Records are deployed in more than 75 health systems, and Amazon up and decided to just start its own healthcare company with Berkshire Hathaway and JP Morgan. The FDA is evaluating and approving digital therapeutics. Uber rides are reimbursed by Medicare. Even the AMA, who just two years ago condemned digital health as the “snake oil of the 21st Century,” has moved past their fears to issue a Digital Health Playbook that proactively helps clinicians make sense of the way tech is transforming care. Oh, Healthcare, our world is on FHIR…

With responsibility for data privacy, data exchange, security, and a slew of other issues that need to be resolved before our upgrade-to-a-better-tomorrow can start downloading, Health IT is on the front line (or is it bleeding edge?) of our industry’s transformation. In this #HITsm chat, Jessica DaMassa, the executive producer and host of the health innovation interview series ‘WTF Health – What’s the Future, Health?’ asks us to take a look at how health tech startups and consumer tech companies are starting to change WTF is going on in Health IT.

Topics for this week’s #HITsm Chat:
T1: For myriad reasons, healthcare is struggling to keep pace with tech innovation. From your perspective, is the tech industry failing healthcare by not doing more to meet the system where it’s at? Or, is it the healthcare system that’s failing technology by being unable to adapt? What’s the hold up? #HITsm

T2: As Apple, Amazon, Google, and Uber bring their consumer-focused thinking and design into healthcare, what are you most excited to see change? #HITsm

T3: I’ve interviewed 100s of health tech startups, and each one has their own take on how to engage with patients, use data to identify trends, etc. With so many different needs, systems, and solutions, do you think health tech startups are helping change Health IT for the better, or is this just the beginning of ‘interoperability 2.0’? Why? #HITsm

T4: Whether it’s a big tech company or a seed-funded health startup, what’s your best advice for successfully integrating new tech into the established healthcare system? #HITsm

T5: Last year’s fervor about blockchain has turned into confusion, AI and machine learning are seeing real uses cases, and voice is THE thing everyone is buzzing about this week. What tech do you think has the greatest chance of being integrated at-scale in the near term? (In healthcare, ‘near term’ being next 5 years.) #HITsm

Bonus: What’s hot and what’s not? What’s the coolest health innovation you’ve seen so far this year? What current tech trend do you think will be a non-factor 5 years from now? #HITsm

Upcoming #HITsm Chat Schedule
11/9 – AI in Healthcare
Hosted by Jon White @technursejon

11/16 – Value Based Care: Successes, Challenges, and Changes
Hosted by Matt Fisher (@Matt_R_Fisher)

11/23 – No Chat – Thanksgiving Break

11/30 – The Global Impact of Health IT
Hosted by Vanessa Carter (@_FaceSA)

12/7 – TBD
Hosted by Michelle Currie (@mshlcurrie)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

The Health IT Education Landscape – #HITsm Chat Topic

Posted on October 23, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 10/26 at Noon ET (9 AM PT). This week’s chat will be hosted by @bigdatadavid13 on the topic of “The Health IT Education Landscape”.

As the marriage of IT and healthcare continues to evolve, the workforce has to evolve with it. Today’s health IT professional has to be able to bridge technical knowledge with clinical application, care environments and boardrooms where numbers are crunched and technological solutions are scrutinized.

As that workforce evolves, educators are working on the front end to increase the size of the talent pool and develop professionals that can handle the challenges health IT faces. But measuring their success is easier said than done.

Many of you work in settings where new graduates of health IT programs, both undergraduate and graduate, are taking on roles within your organization. In this #HITsm chat, David Rice, a writer and editor working on behalf of the University of South Florida’s graduate informatics and healthcare analytics programs will lead a discussion that looks at where educators fall short and what they should be doing to create a workforce capable of handling health IT’s biggest challenges.

Join us for this week’s #HITsm chat where we’ll discuss the topics below.

Topics for this week’s #HITsm Chat:
T1: What areas are new workers in health IT lacking skills? i.e. understanding of tools or processes, misconceptions of regulatory landscape, etc. #HITsm

T2: Are universities positioned better for developing the health IT professional than professional associations or trade schools? Or vice versa? #HITsm

T3: Have you or anyone you work with received certification from professional association or certificate provider? Was the experience worth the investment in your opinion? #HITsm

T4: Is there an area of health IT that you think educators need to focus more when developing their students? i.e. operations, workflow, real world application, regulatory and compliance, etc. #HITsm

T5: In your opinion, do educators do a good enough job of helping people transition into health IT careers from other fields such as traditional IT, cybersecurity, project management, etc? #HITsm

Bonus: What’s a lesson you’ve learned in your work that no amount of education could have taught you? #HITsm

Upcoming #HITsm Chat Schedule
11/2 – Health Tech Startups, Innovations, & Consumers – What’s the Future for HealthIT?
Hosted by Jessica DaMassa (@jessdamassa), host of WTF Health

11/9 – AI in Healthcare
Hosted by Jon White @technursejon

11/16 – Value Based Care: Successes, Challenges, and Changes
Hosted by Matt Fisher (@Matt_R_Fisher)

11/23 – No Chat – Thanksgiving Break

11/30 – The Global Impact of Health IT
Hosted by Vanessa Carter (@_FaceSA)

12/7 – TBD
Hosted by Michelle Currie (@mshlcurrie)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Government Regulations for Healthcare – Where Are We At and Where Are We Headed? – #HITsm Chat Topic

Posted on October 17, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 10/19 at Noon ET (9 AM PT). This week’s chat will be hosted by John Lynn (@techguy) on the topic of “Government Regulations for Healthcare – Where Are We At and Where Are We Headed?”.

The one constant in healthcare is regulation. Healthcare is a highly regulated environment. There’s no way to get away from it. The best we can do is understand what regulations are coming, influence the rule making process so that good regulations are put in place, and learn to deal with the regulations as best you can.

Join us for this week’s #HITsm chat where we talk about some of the latest healthcare regulations. We’ll dive into regulation details and where those regulations could be headed. We’ll also discuss what other regulations might be coming that we should know about. Come and share your perspectives and insights on the important regulations in government.

Topics for this week’s #HITsm Chat:
T1: What government regulations take up the majority of a healthcare organization’s time? What has you concerned about those regulations? #HITsm

T2: How are MACRA and MIPS impacting your organization? What are you doing to make sure you’re compliant? #HITsm

T3: What regulations do you think will be changed soon or which regulations would you like to see changed/updated? #HITsm

T4: What’s happening with value based care and the shift from fee for service? What are you doing to make sure you’re ready for it? #HITsm

T5: What insurance regulations are hitting your organization? How are they impacting you? What other regulation changes should you be watching? #HITsm

Bonus: If you could make any healthcare regulation and have it instantly put in place, what would it be? #HITsm

Upcoming #HITsm Chat Schedule
10/26 – The Health IT Education Landscape
Hosted by @bigdatadavid13

11/2 – TBD
Hosted by TBD

11/9 – TBD
Hosted by @technursejon

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

The Importance of Nurses in Healthcare – #HITsm Chat Topic

Posted on October 9, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 10/12 at Noon ET (9 AM PT). This week’s chat will be hosted by Janet Kennedy (@getsocialhealth) and Carol Bush (@TheSocialNurse) from the Healthcare Marketing Network (@HMNwriters) on the topic of “The Importance of Nurses in Healthcare”.

It’s time for #NursingNow. Nurses need to have a solid place at the table – from the C-Suite to Management, Entrepreneurs to Digital Health Innovators.  In collaboration with the World Health Organization and the International Council of Nurses, Nursing Now aims to raise the status and profile of nursing globally.  Nursing Now works to empower nurses to take their place at the heart of tackling 21st Century health challenges.

In this #HITMC chat, Carol Bush (@TheSocialNurse) and Janet Kennedy (@GetSocialHealth) will lead a discussion on Nurse Leadership and how every part of healthcare needs nurses to be present and actively involved.

Resources:

Topics for this week’s #HITsm Chat:
T1: Nurses have always been the backbone of healthcare. Do you think they have a large enough role in healthcare leadership? Why or why not? #HITsm

T2: Should the push to get more nurses in leadership come from nurses or other members of the healthcare team? Why do you think so? #HITsm

T3: Traditional concepts of a nurse’s role have changed over the past decade. What new career paths have you seen nurses take? #HITsm

T4: In a health system or practice setting, in what ways have nurses expanded their roles? #HITsm

T5: Nurses have been embracing entrepreneurship, both inside and outside of healthcare. What characteristics of nursing lend themselves to entrepreneurship? #HITsm

Bonus: Share your favorite nurse story. #HITsm

Upcoming #HITsm Chat Schedule
10/19 – Government Regulations for Healthcare – Where Are We At and Where Are We Headed?
Hosted by John Lynn (@techguy)

10/26 – TBD
Hosted by @bigdatadavid13

11/2 – TBD
Hosted by TBD

11/9 – TBD
Hosted by @technursejon

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Medication Compliance & Drug Monitoring – #HITsm Chat Topic

Posted on October 3, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 10/5 at Noon ET (9 AM PT). This week’s chat will be hosted by Joy Rios (@askjoyrios) and Robin Roberts (@rrobertsehealth) on the topic of “Medication Compliance & Drug Monitoring”.

One of the most effective medical interventions to significantly improve the health of patients doesn’t require the latest technology or expensive medication but simply involves helping them take their existing medication as prescribed.

It’s not a light topic, but we believe that people can benefit from more awareness about their actual risks, as opposed to sensationalized risks that make good stories for the popular media.

  • Between 41% and 59% of mentally ill patients take their medication infrequently or not at all.
  • Examples of common non-adherence behaviors include:
    • 1 in 2 people missed a dose
    • 1 in 3 forgot if they took the med
    • 1 in 4 did not get a refill on time

Medication non-adherence is an enormous problem that is still largely unaddressed by the healthcare system, but it’s not totally out of our control. Join us for this week’s #HITsm chat as we talk about medication compliance and drug monitoring.

Topics for this week’s #HITsm Chat:
T1: In what ways has medication non-compliance affected you or anyone you know? Professional or Personal. Can be acute or episodic… #HITsm

T2: Why didn’t the patient adhere? Was there a social determinant? An issue with side effects, access or money? Possible Rx abuse? #HITsm

T3: We know communication with healthcare professionals is key in patient’s adherence and that Medication Reconciliation is gaining traction with MIPS, etc., but are providers going into this level of detail (see example) to ensure patients truly understand why they need to take the meds they are prescribed? Why or why not? #HITsm

T4: Beyond condition management, what impact do you think medication non-compliance has on society as a whole? #HITsm

T5: What ideas & thoughts do you have around strategies for improving medication compliance? Have you come across any impactful strategies or workflows? #HITsm

Bonus: What technology do you think could help with these challenges? #HITsm

Upcoming #HITsm Chat Schedule
10/12 – The Importance of Nurses in Healthcare
Hosted by Janet Kennedy (@getsocialhealth) and Carol Bush (@TheSocialNurse) from the Healthcare Marketing Network

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

How Does Interoperability Affect Technology Adoption in Healthcare? – #HITsm Chat Topic

Posted on September 25, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 9/28 at Noon ET (9 AM PT). This week’s chat will be hosted by Niko Skievaski @niko_ski from @redox.

In her opening remarks at the 2nd ONC Interoperability Forum, Centers for Medicaid and Medicare (CMS) Administrator Seema Verma set the goal of eliminating the use of fax machines in healthcare by 2020. It’s true – fax is still the most common form of communication among providers for transmission of medical records, test results, instructions, and treatment regimens all thanks to its insusceptibility to hacking. While the rest of the world is embracing digitalization and the benefits it has brought us, healthcare seemed a bit reluctant about moving on. Fax or other paper-based records are largely inconvenient and created barriers to information exchange.

In the era of artificial intelligence and machine learning, we’re generating data in an unbelievable speed – more information to process, exchange and analyze, posing bigger challenges for snail-paced interoperability progress. Tech giants see this lack of interoperability as a perfect opportunity to enter healthcare and disrupt the “broken” industry. Apple Health is promoting open API for iOS users to own their health data; Amazon’s working with multiple healthcare organizations to build its own system; and the recent interoperability pledge by the six big companies is set to transform healthcare data infrastructure.

Coming from an outsider perspective, these companies are familiar with the user authorization approach. When you sign in to an app with your Google account, you’ll be asked to grant the app access to your information through an authentication protocol called OAuth 2.0. Ideally, this is the vision for healthcare data use in the future.

But the existing healthcare data infrastructure, in the meantime, is drastically different from the one these tech giants are familiar with. Perhaps a more realistic, pragmatic approach is to work with the established stakeholders in healthcare, particularly the big EHR vendors, instead of bringing in a whole new system to solve interoperability.

Join us for this week’s #HITsm chat to discuss interoperability’s impact on technology adoption in healthcare and share your opinions on what stakeholders need to do to improve interoperability and accelerate technology adoption.

Topics for this week’s #HITsm Chat:
T1: What are the biggest barriers to technology adoption in healthcare? #HITsm

T2: Is interoperability more challenging now with more data generated by technologies such as AI? #HITsm

T3: Will patient-authorized API access bring fundamental changes to interoperability? #HITsm

T4: How will tech giants’ move into healthcare impact interoperability? #HITsm

T5: What needs to be done by the established stakeholders in healthcare, e.g. EHR vendors, to solve interoperability? #HITsm

Bonus: What do you want as a patient when it comes to interoperability? #HITsm

Upcoming #HITsm Chat Schedule
10/5 – Medication Compliance & Drug Monitoring
Hosted by Joy Rios (@askjoyrios) and Robin Roberts (@rrobertsehealth)

10/12 – TBD
Hosted by Janet Kennedy (@getsocialhealth) and Carol Bush (@TheSocialNurse) from the Healthcare Marketing Network

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Human Centered Design in Healthcare #askpatients – #HITsm Chat Topic

Posted on September 18, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 9/21 at Noon ET (9 AM PT). This week’s chat will be hosted by Jen Horonjeff (@jhoronjeff) from @Savvy_Coop on the topic of “Human Centered Design in Healthcare #askpatients“.

I, Jen Horonjeff, have a confession – I’m one of the dreaded “non-compliant” patients you hear about. I have been living with juvenile arthritis and other autoimmune diseases for 33 years, so I often have a complex treatment plan. One of my biggest offenses is I don’t get my blood work done every four weeks, which is the regularity for which my doctor has ordered my labs.

I don’t have a fear of needles, it’s also relatively quick to drop into the lab and do, so why don’t I do it?

Because every time I do, the system fails me. The lab inevitably sends me a bill for an exorbitant amount of money claiming my insurance won’t cover it. That’s incorrect, they will, it’s just been billed incorrectly. Yet it’s up to me as a patient to sit on the phone for hours with the lab, the insurance company, my doctor’s office, and probably a friend to vent about it…again.

Healthcare, its systems, products and services, are supposed to improve the lives of patients and families, not create more headaches. But the problem is, until recently, no one really ever asked the patients what they were going through, what mattered to them, or their input how to fix it. Patients have been the recipients of the systems we develop, rather than the co-creators.

This is where human-centered design comes in. Human-centered design is about taking the time to #askpatients and design solutions to fit them, rather than continually have them navigate systems and tools that, at times, feel like a cruel joke. I’m not a bad patient because I don’t get my labs done. I am just exhausted by a system that did not incorporate proper human-centered design.

We all have a role to play to improve this. After a lifetime of stumbling through the healthcare system, I decided to do something about it and started Savvy Cooperative. Savvy is a patient-owned co-op that provides a marketplace for patient insights. Our goal is to make it so easy to connect and work with patients and healthcare consumers there is no excuse not to. I believe the future of healthcare is co-designed with patients.

As you go about your work or interface with the healthcare system, I hope you’ll be on the lookout for all the hoops patients jump through and think, “did anyone #askpatients about this?”

If you need examples where lack of human-centered design affects patients, check out some of our #MessedUpPtExp videos, featuring our friendly Savvy Puppets. Then, join us for this week’s #HITsm chat where we’ll discuss it in further detail.

Topics for this week’s #HITsm Chat:
Ice Breaker: We’ve got a Spotify playlist going of song titles that describe the current state of healthcare – what would you add to our #HealthcareSoundtrack? #HITsm

T1: Everyone has one, what’s one of the messed up patient experiences you’ve personally gone through or heard someone else go through that showed lack of human-centered design? #HITsm

T2: How can technology help to ease these headaches and improve the patient experience, rather than make it worse (feel free to use responses from T1 for inspiration!)? #HITsm

T3: Do you think patients can bring unique and valuable perspectives to the table that can make these technologies even better, and how so? #HITsm

T4: Let’s lay it out there, what are the reasons you have heard for why people or companies don’t work more directly with patients? #HITsm

T5: Some of the big consumer brands have mastered the user experience, but what do they need to do to truly improve the patient experience? #HITsm

Bonus: Who are some of the companies or individuals you feel are winning at human-centered design in healthcare, and what are they doing to show that? #HITsm

Upcoming #HITsm Chat Schedule
9/28 – How Does Interoperability Affect Technology Adoption in Healthcare?
Hosted by Niko Skievaski @niko_ski from @redox

10/5 – Medication Compliance & Drug Monitoring
Hosted by Joy Rios (@askjoyrios) and Robin Roberts (@rrobertsehealth)

10/12 – TBD
Hosted by Janet Kennedy (@getsocialhealth) and Carol Bush (@TheSocialNurse) from the Healthcare Marketing Network

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Video Games and Healthcare IT – #HITsm Chat Topic

Posted on September 11, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 9/14 at Noon ET (9 AM PT). This week’s chat will be hosted by John Lynn (@techguy) from @HealthcareScene on the topic of “Video Games and Healthcare IT“.
I’ve been thinking a lot about the #HITsm chat and it’s evolution since the beginning. As my colleague Colin Hung knows, I’ve long been asking what the future of the chats will be and what’s the value the community can receive from these chats. I’ll admit that I’m still not sure all the answers to those questions, so I’d love to hear your thoughts.

With that said, I do think Twitter chats have been great for two things: connections and learning.

I think the #HITsm chat has served me and many in the community well on both accounts. In the beginning, Twitter chats were an excellent way for us to discover and connect with new and interesting people who were working in the field of healthcare IT. No doubt many of us found hundreds of new friends who were as passionate about the user of technology in healthcare as us. It was an amazing thing and provided so much value to everyone involved. This led to in person meetups that took all of those connections to new levels.

While this still happens today, there is a bit of a diminishing returns that happens now that so many of us know each other so well both online and in person. I’ll be interested to see how this evolves since we still do get new people who join these chats, but even then I wonder how they feel entering a community that kind of already knows each other.

The other clear goal from Twitter chats is learning. It’s always great to take part in a topic where so many experts come together and share knowledge. However, is this the best way to learn? Is there a way we could leverage the community more for learning? Is there a way we could involve more experts to increase the learning and sharing even more? These are all open questions that I’m trying to figure out and would love your thoughts.

As I thought about these things, one thing I realized is that some of the best parts of Twitter chats is connecting around common pieces of humanity. Things like travel, music, geek stuff, and food were always tangential topics that often revealed a different side of people in the community. I loved these tangents (as many people likely realized) because it created a new type of connection with someone in the community. Long story short, I wondered if we could create more of this type of interaction to strengthen bonds in the community in ways we couldn’t plan.

That’s the genesis of this week’s #HITsm chat. Let’s talk about a topic that no doubt many in the community know and love: video games. Most of us have gone through multiple generations of video games. Let’s spend some time sharing some nostalgic moments from video games to connect with others in the community. Then, we’ll also look at how our experience with video games could inform our work in healthcare IT.

We hope you’ll join us for this week’s #HITsm chat on video games. I’m sure we have some passionate memories that will be shared and possibly some new ideas and perspectives on how we can make healthcare better.

Topics for this week’s #HITsm Chat:
T1: What was your first video game system? How’d you get it? What games did you have? #HITsm

T2: Name your top 5 video games and why you loved them. Any memories or special moments with those video games are welcome too. #HITsm

T3: What did video games teach you (good or bad)? #HITsm

T4: Where would you like to see video game principles included in healthcare IT? Share some examples of how healthcare would benefit if it was more like video games. #HITsm

T5: Analogies are fun. What parallels can you draw between video game experiences and healthcare IT? #HITsm

Bonus: If you could create a special power (like they do in video games) what would it be? #HITsm

Upcoming #HITsm Chat Schedule
9/21 – Human Centered Design in Healthcare #askpatients
Hosted by Jen Horonjeff (@jhoronjeff) from @Savvy_Coop

9/28 – How Does Interoperability Affect Technology Adoption in Healthcare?
Hosted by Niko Skievaski @niko_ski from @redox

10/5 – Medication Compliance & Drug Monitoring
Hosted by Joy Rios (@askjoyrios) and Robin Roberts (@rrobertsehealth)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.