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Patient Portals and Chronic Disease Management – #HITsm Chat Topic

Posted on January 23, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 1/26 at Noon ET (9 AM PT). This week’s chat will be hosted by Monica Stout (@MI_turnaround) from Medicasoft on the topic of “Patient Portals and Chronic Disease Management.”

The Centers for Disease Control and Prevention posted a statistic stating that roughly 117 million people have one or more chronic health conditions. One in four people has two more chronic conditions. That is so many people! It’s 2018 and there are tons of innovative technologies out there. Why aren’t we doing a better job of managing our health conditions?

In a recent blog, I posted that chronic disease management represents one of the best opportunities for a personal health record or patient portal to link wellness and healthcare together to affect positive health outcomes. What changes in healthcare technology need to be made to more effectively treat and manage patients with chronic conditions?

Join us to talk about patient portals and chronic disease management during this week’s #HITsm chat.

Topics for This Week’s #HITsm Chat:
T1: Would you (or do you) use technology to help manage your health and wellness? Why or why not? #HITsm

T2: Effectively managing chronic disease can involve changing habits and forming good habits. What are some ways IT can help patients form and maintain good habits? #HITsm

T3: What’s a feature you wish patient portals had that they currently do not? #HITsm

T4: If patient portals collected data so providers could participate in MACRA/MIPS more seamlessly, would you be more apt to encourage their use in your organization? #HITsm

T5: Does your employer provide you a PHR as an employee benefit? If so, does it motivate you to be an engaged patient? #HITsm

Bonus: What are the benefits of having a complete personal health record that you can access anywhere? #HITsm

Upcoming #HITsm Chat Schedule
2/2 – TBD

2/9 – TBD

2/16 – TBD

2/23 – #HIMSS18
Hosted by #HIMSS18 Social Media Ambassadors

3/2 – Machine Learning and AI in Healthcare
Hosted by Corinne Stroum (@healthcora)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

How is Society’s Drive for Everything “On Demand” Changing Healthcare? – #HITsm Chat Topic

Posted on January 17, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 1/19 at Noon ET (9 AM PT). This week’s chat will be hosted by Darin Vander Well (@DarinVanderWell) from @docutap on the topic of “How is Society’s Drive for Everything “On Demand” Changing Healthcare?

Netflix, Amazon, Uber, DVR, smart watches, smart homes – Today’s devices, apps, and technologies are making nearly every facet of our lives available in an instant. One industry that has resisted full-scale turnover into an on-demand delivery model has been healthcare.

Whether unwilling or unable, there are many pieces of the healthcare ecosystem that – albeit, with technology – are delivered on the same timelines that have always been used.

However, we are beginning to see some change. Urgent care and retail clinics, telemedicine, and even a return to house calls are helping to usher in the move, but who’s next in healthcare’s push towards on demand? And who should push back?

Join the conversation during this week’s #HITsm chat.

Topics for This Week’s #HITsm Chat:
T1: What are some ways you’ve already seen healthcare moving toward an on-demand model? #HITsm

T2: Regardless of current adoption, which segments of healthcare make the most sense to deliver on-demand? Which make the least sense? #HITsm

T3: How will the delivery of more healthcare on demand affect patient experience and expectations? #HITsm

T4: How does delivery of healthcare on demand affect population health? #HITsm

T5: How can healthcare organizations begin to change their mindset to deliver (more) healthcare on demand? #HITsm

Bonus: As the on demand healthcare landscape expands, what types of services (HCIT and beyond) do you expect to evolve alongside it? #HITsm

Upcoming #HITsm Chat Schedule
1/26 – Patient Portals and Chronic Disease Management
Hosted by Monica Stout (@MI_turnaround) from Medicasoft

2/2 – TBD

2/9 – TBD

2/16 – TBD

2/23 – TBD

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Driving Innovation in Healthcare Forward Requires New Ways of Thinking – #HITsm Chat Topic

Posted on January 9, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 1/12 at Noon ET (9 AM PT). This week’s chat will be hosted by Constance Sjoquist (@CASjoquist), Chief Content Officer at HLTH.co on the topic of “Driving Innovation in Healthcare Forward Requires New Ways of Thinking.”

Traditional channels for ideating, learning, and sharing ideas, products and services that can improve healthcare outcomes, lower costs and make it easier on everyone involved are changing. Health plan members, budding consumers, both new and long-time patients, sponsor payers, employers, providers, medical device companies, pharma companies and start-ups and investors all have a vested interest. Not to mention the various federal and state-level government agencies that regulate all of these constituents.

So how can all of us – ALL OF US – work together to improve healthcare outcomes and lower costs – all while making it easier on all of us?

This chat raises and explores some ideas to help drive innovation in healthcare forward. We need new ways of thinking. Gigantic conferences and one-sided media movements are not cutting it.

Come join this exchange on how we can ALL participate and contribute in the drive to make healthcare more innovative.

Topics for This Week’s #HITsm Chat:
T1: What are the primary reasons why the transformation of healthcare in the United States in 2018 and beyond is so difficult and challenging? #HITsm

T2: How can plan members, budding healthcare consumers, new & long-time patients, their sponsor payers, employers, providers, medical device companies, pharma companies & start-ups – help to reduce healthcare costs while improving quality of care? #HITsm

T3: In what ways can healthcare conferences, forums and media – traditional and digital – help to drive innovation in the health industry? And help to reduce healthcare costs while improving quality of care? #HITsm

T4: In what specific ways can disruptive technologies like #AI, #BigData, #MachineLearning, AR/VR, #3DPrinting, #PrecisionMedicine, Mobile & #IoT drive & support transformation of #healthcare? #HITsm (How’s that for too many hashtags!)

T5: Where can plan members, #healthcare consumers, new & long-time patients, their sponsor payers, employers, providers, medical device companies, pharma companies & start-ups look for examples of successful industry transformation? #HITsm

Bonus: What‘s one thing #healthcare conference organizers, the media that promote #healthcare & those that attend & support conferences help to move healthcare forward? What are they currently not doing? #HITsm

Upcoming #HITsm Chat Schedule
1/19 – How is society’s drive for everything “on demand” changing healthcare?
Hosted by Darin Vander Well (@DarinVanderWell) from @docutap

1/26 – Patient Portals and Chronic Disease Management
Hosted by Monica Stout (@MI_turnaround) from Medicasoft

2/2 – TBD

2/9 – TBD

2/16 – TBD

2/23 – TBD

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

What’s Trending in #HealthIT in 2018? – #HITsm Chat Topic

Posted on January 3, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 1/5 at Noon ET (9 AM PT). This week’s chat will be hosted by John Lynn (@techguy), Founder of Healthcare Scene, the Healthcare IT Marketing and PR Conference, and Health IT Expo, on the topic of “What’s Trending in #HealthIT in 2018?

As we start 2018, we thought it would be appropriate for the #HITsm chat to take a short look back at 2017 and then to start looking forward to 2018. What are going to be the hot topics for 2018? What should we be doing to be prepared for what’s coming? What can we do to better improve healthcare in 2018? Plus, hopefully, you’ll also share some ideas for what you’d like to see from #HITsm in 2018 as well.

Join us as we dive into this topic during this week’s #HITsm chat using the following questions.

Topics for This Week’s #HITsm Chat:

T1: What was the biggest #HealthIT announcement, change, trend, etc in 2017 and why? #HITsm

T2: Which part of #HealthIT in 2018 are you most watching because you’re scared about what will happen? And Why? #HITsm

T3: Which part of #HealthIT in 2018 gets you most excited or will be most transformative? And Why? #HITsm

T4: What are you doing to prepare for what’s coming in #HealthIT in 2018? #HITsm

T5: What are some creative ideas/hosts/etc you’d like to see happen during #HITsm chats in 2018?

Bonus: What are your personal and/or career goals for 2018? #HITsm

Upcoming #HITsm Chat Schedule
1/12 – Driving Healthcare Innovation Forward Requires New Ways of Thinking
Hosted by Constance Sjoquist (@CASjoquist), Chief Content Officer at HLTH.co

1/19 – TBD
Hosted by Darin Vander Well (@DarinVanderWell) from @docutap

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

What’s Keeping HealthIT From Soaring to the Cloud? – #HITsm Chat Topic

Posted on December 12, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 12/15 at Noon ET (9 AM PT). This week’s chat will be hosted by David Fuller (@genkidave) on the topic of “What’s Keeping HealthIT From Soaring to the Cloud?.”

Premise and Private HealthIT architectures have ruled in healthcare and were unfortunately reinforced by the timing of ACA/HITECH. Infrastructure-as-a-Service, Platform-as-a-Service and other cloud-native approaches are revolutionizing all industries, and while for some somewhat valid reasons Healthcare has been slow to adopt the Cloud it’s now firmly ripe for transformation. So what are the forces keeping HealthIT from soaring to the Cloud? And how will cloud adoption in other industries and also within certain sectors of the healthcare landscape such as pharma and insurance give HealthIT the lift it needs to get off The Ground and into The Cloud?

Join us as we dive into this topic during this week’s #HITsm chat using the following questions.

Topics for This Week’s #HITsm Chat:

T1: How do premise and cloud-native HealthIT strategies differ? #HITsm

T2: What’s gained by moving HealthIT from premise-based designs to hosted, virtual and private cloud architectures? #HITsm

T3: What cyber-security concerns are keeping Cloud-native HealthIT from soaring? And how can these concerns be overcome? #HITsm

T4: Once HealthIT is truly in the Cloud what can HealthIT professionals see and do better than they can on ‘The Ground’? #HITsm

T5: What are the pros/cons of Cloud ‘dev-ops’ model and Ground ‘upgrade/migration’ IT deployment models? #HITsm

Bonus: How quickly will HealthIT professionals have to adopt pervasive Cloud-native HealthIT architectures? #HITsm

Upcoming #HITsm Chat Schedule
12/22 – Holiday Break

12/29 – Holiday Break

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

EHR, Patient Portals and OpenNotes: Making OpenNotes Work Well – #HITsm Chat Topic

Posted on December 5, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 12/8 at Noon ET (9 AM PT). This week’s chat will be hosted by Homer Chin (@chinhom) and Amy Fellows (@afellowsamy) from (@MyOpenNotes) on the topic of “EHR, Patient Portals and OpenNotes: Making OpenNotes Work Well.”

There are now nearly 100 health systems across the United States using secure patient portals to share visit notes with more than 20 million of their patients. And as the saying goes, if you’ve seen one OpenNotes implementation, you’ve seen one OpenNotes implementation.

No two health systems approach OpenNotes in the same way, and much of the variation stems from human resistance to change. Change is hard; whether it involves assuring and supporting clinicians in their move toward sharing notes or whether it’s surmounting technical challenges within the electronic health record.

We know the electronic health record is here to stay. We’re not going back to paper. And we know that when patients are offered online access to the medical information in their records, including access to notes, these patients continue to want that access and they share its benefits.

At their annual meeting in November 2017, the American Medical Informatics Association (AMIA) announced a formal collaboration with OpenNotes, stating, “The evidence-base is clear: providing patients access to their physician’s notes improves physician-patient communication and trust, patient safety, and perhaps even patient outcomes.”

So how do we bridge resistance to change? And as OpenNotes expands, how do we guide health systems to ensure the best possible patient experience?

Join us as we dive into this topic during this week’s #HITsm chat using the following questions. Homer Chin and Amy Fellows will be on hand to share key learnings from vendors and health IT teams that have been making OpenNotes work over the past few years.

Reference Materials:

Topics for This Week’s #HITsm Chat:

T1: What cultural barriers to OpenNotes adoption and use exist within the #healthcare IT profession vs. the clinical/medical community? #hitsm

T2: Given that OpenNotes is a movement and not a discrete software product, what are the technical challenges for implementing OpenNotes inside the patient portal? #hitsm

T3: If you’re currently implementing OpenNotes in your health system: What advice and/or cavetats can you share with colleagues? #hitsm

T4: If you haven’t implemented OpenNotes at your health system: What’s holding you back? What do you believe are the key challenges impeding implementation? #hitsm

T5: What customization strategies and/or tips do you have for helping patients navigate healthcare portals to find their #medical record notes? #hitsm

BONUS: What type of “OpenNotes-related” functionality should #EHR vendors be including in their product(s) to serve both clinicians AND patients? #hitsm

Upcoming #HITsm Chat Schedule
12/15 – What’s Keeing HealthIT from Soaring to the Cloud?
Hosted by David Fuller (@genkidave)

12/22 – Holiday Break

12/29 – Holiday Break

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Using Technology to Fight EHR Burnout – #HITsm Chat Topic

Posted on November 28, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 12/1 at Noon ET (9 AM PT). This week’s chat will be hosted by Gabe Charbonneau, MD (@gabrieldane) on the topic of “Using Technology to Fight EHR Burnout.”

We live in confusing times. The marriage of technology and medicine is on the cusp of game changing breakthroughs. There is so much promise with deep learning/AI, big data, and the exponential growth in processing speed and storage, just to name a few. So, how is it that we are yet to get out of the dark ages when it comes to the EHR?

Physician burnout is a real problem. It seems like there is a new article put out weekly on the topic. Study after study points fingers of blame at the EHR. The pain from data entry and systems that don’t flow for clinicians is at an all time high. “Too many clicks”, and too many docs spending “pajama time” charting at home.

It has to get better.

While tech has been identified as a top contributor to the problem, it also has the potential to be a huge part of the solution.

Join us as we dive into this topic during this week’s #HITsm chat using the following questions.

Topics for This Week’s #HITsm Chat:

T1: Why is the EHR such a major driver of burnout in medicine? We’ve heard the common answers of “too many clicks” and increased clerical burden, but what else? Let’s dig deeper. #hitsm

T2: Who is happiest with their EHR and why? What can we learn from them? #hitsm

T3: What current technologies are the best for reducing EHR burnout? #hitsm

T4: What is the most exciting emerging technology for decreasing EHR burnout? #hitsm

T5: When should we expect to see the first wave of major improvements in EHR user experience for clinicians? What will it look like? #hitsm

Bonus: How can we take steps today to start moving the burnout needle in the right direction? #HITsm

Upcoming #HITsm Chat Schedule
12/8 – EHR, Patient Portals and OpenNotes: Making OpenNotes Work Well
Hosted by Homer Chin (@chinhom) and Amy Fellows (@afellowsamy) from @MyOpenNotes)

12/15 – What’s holding HealthIT from soaring to the Cloud?
Hosted by David Fuller (@genkidave)

12/22 – Holiday Break

12/29 – Holiday Break

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

MACRA/MIPS: Chutes & Ladders 2.0 – #HITsm Chat Topic

Posted on November 14, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 11/17 at Noon ET (9 AM PT). This week’s chat will be hosted by Jim Tate (@jimtate) from EMR Advocate and MIPS Consulting on the topic of “MACRA/MIPS: Chutes & Ladders 2.0.”

As Meaningful Use fades into the sunset we witness the arrival of the MACRA/MIPS program. The most significant change in Medicare Part B reimbursement in a generation has arrived. Fueled by the shift to “pay for value”, this zero-sum legislation guarantees there will be winners and losers. I am reminded of the childhood board game, Chutes & Ladders, where you were either climbing up or sliding down.

Join us as we dive into this topic during this week’s #HITsm chat using the following questions.

Topics for This Week’s #HITsm Chat:

T1: Is MACRA/MIPS fair to providers? #hitsm

T2: How prepared are Eligible Clinicians for MACRA/MIPS? #hitsm

T3: What are the potential impacts of the MIPS Composite Performance Scores being made public? #hitsm

T4: Part B drugs will be included in MIPS eligibility and reimbursement calculations. What are the possible consequences? #hitsm

T5: Will MACRA/MIPS deliver better care at a lower cost? #hitsm

Bonus: If you had the power to change anything, what would you change with MACRA/MIPS? #HITsm

Upcoming #HITsm Chat Schedule
11/24 – Thanksgiving Break!
Show some gratitude on Thanksgiving by thanking someone in the #HITsm community!

12/1 – Using Technology to Fight EHR Burnout
Hosted by Gabe Charbonneau, MD (@gabrieldane)

12/8 – TBD
Hosted by Homer Chin (@chinhom) and Amy Fellows (@afellowsamy) from @MyOpenNotes)

12/15 – TBD
Hosted by David Fuller (@genkidave)

12/22 – Holiday Break

12/29 – Holiday Break

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Medical Data Impact to Financial Health, Disability and Job Protection – #HITsm Chat Topic

Posted on November 7, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 11/10 at Noon ET (9 AM PT). This week’s chat will be hosted by Kimberly George (@kimberlyanngeo) from @sedgwick on the topic of “Medical Data Impact to Financial Health, Disability and Job Protection.”

Short term disability, the Americans with Disabilities Act (ADA), the Family Medical Leave Act (FMLA) and similar leave of absence programs – including workers’ compensation – are designed to ensure the employment and income of the American worker is protected at a time of illness or injury. Regardless as to whether an employee is seeking wage reimbursement, a leave of absence, or a job accommodation, sufficient, accurate and timely medical documentation is required.

But what happens when accurate medical documentation is not received? Is incomplete? Or not received on a timely basis? The request for benefits is placed in a pending or denied status, wages are not paid or significantly delayed, and challenges mount for the patient.

While the burden to submit medical records, and supporting documentation falls to the patient, there is an uptick in payer and employer interest to help solve for the challenges of obtaining sufficient medical information on a timely basis. Medical documentation often requires diagnosis, subjective and objective medical information, including an assessment of functionality pertinent to the patient’s physical capabilities. This functional assessment is often defined by the benefit plan, law, and the employer’s policy.

Receipt of medical information on a timely basis is a major factor in the denial of disability benefits for people seeking support for a disability, leave of absence or workers compensation claim. Number one reason for a reversal of the denial is late receipt of the medical documentation.

The objective of this chat is for #HITsm community to share their insight, ideas and opinions about the identification, collection, and sharing of a patient’s medical and functional status with proper release of information to the payer directly. Quite simply, how can technology, process, policy and people speed up the process so patients and payers have the medical records needed to make accurate, timely and fair benefit decisions?

Reference Materials:

Join us as we dive into this topic during this week’s #HITsm chat using the following questions.

Topics for This Week’s #HITsm Chat:

T1: What issues, obstacles and/or missing capabilities prevent or hinder an individual’s ability to collect their medical records? #HITsm

T2: How are patients impacted when benefit approval requires medical documentation and medical records are not available? #HITsm

T3: How can patients, support networks, employers, government or others support the capture, storage & retrieval of medical records? #HITsm

T4: What technologies and/or new approaches can assist w/ capture, storage & retrieval of medical record data? #HITsm

T5: What reasonable policy and/or regulatory changes could be implemented to accelerate & expedite benefit processing on behalf of consumers? #HITsm

Bonus: What stakeholders, resources, & companies should be engaged to assist w/ building & delivering a medical records collection solution? #HITsm

Upcoming #HITsm Chat Schedule
11/17 – MACRA/MIPS: Chutes & Ladders 2.0
Hosted by Jim Tate (@jimtate) from EMR Advocate and MIPS Consulting.

11/24 – Thanksgiving Break!

12/1 – Using Technology to Fight EHR Burnout
Hosted by Gabe Charbonneau, MD (@gabrieldane)

12/8 – TBD
Hosted by Homer Chin (@chinhom) and Amy Fellows (@afellowsamy) from @MyOpenNotes)

12/15 – TBD
Hosted by David Fuller (@genkidave)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Patient Burnout – #HITsm Chat Topic

Posted on October 31, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 11/3 at Noon ET (9 AM PT). This week’s chat will be hosted by Erin Gilmer (@GilmerHealthLaw) on the topic of “Patient Burnout.”

“We talk a lot about physician burnout. When do we talk about patient burnout?”

A few weeks ago I tweeted this out and it seems to have struck a nerve. Patient (and caregiver) burnout is a topic that is not addressed nearly enough outside of patient communities. However, burnout needs to be recognized and acknowledged in order to understand the patient experience and to create new solutions to improve health.

Patients are tasked with a lot to maintain and improve their health – things like scheduling appointments, dealing with insurance, managing multiple medications at the pharmacy, preparing for and going to appointments, communicating with healthcare providers, coordinating care between providers, and following care plans at home. All of this is in addition to their everyday lives – including family, work, social lives, and more – and dealing with sometimes very disabling conditions or while in great pain.

Providers who recognize this burnout may be able to understand why a patient might be “noncompliant” and find ways to address the patient’s needs. And those in HIT who want to create real change, can learn from the patient experience and work with patients to ease the burden patients face in managing their health.

Note: Before the chat, you might read: Rethinking the patient: using Burden of Treatment Theory to understand the changing dynamics of illness (open access).

Join us as we dive into this topic during this week’s #HITsm chat using the following questions.

Topics for This Week’s #HITsm Chat:

T1: What does patient burnout mean to you? #hitsm

T2: What would you like healthcare providers to know about patient burnout? #hitsm

T3: How could healthcare providers help you feel less burnt out? #hitsm

T4: What ways can technology help ease patient burnout? #hitsm

T5: What ways has technology made patient burnout worse? #hitsm

BONUS: What helps you deal with patient burnout? What advice would you give to other patients about burnout? Or what do you wish others had told you about burnout? #hitsm

Upcoming #HITsm Chat Schedule
11/10 – Medical Data Impact to Financial Health, Disability and Job Protection
Hosted by Kimberly George (@kimberlyanngeo) from @sedgwick

11/17 – TBD
Hosted by TBD

11/24 – Thanksgiving Break!

12/1 – Using Technology to Fight EHR Burnout
Hosted by Gabe Charbonneau, MD (@gabrieldane)

12/8 – TBD
Hosted by Homer Chin (@chinhom) and Amy Fellows (@afellowsamy) from @MyOpenNotes)

12/15 – TBD
Hosted by David Fuller (@genkidave)

We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.