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25 Percent of Americans Trust Apps as Much as Doctors

Posted on January 4, 2013 I Written By

Katie Clark is originally from Colorado and currently lives in Utah with her husband and son. She writes primarily for Smart Phone Health Care, but contributes to several Health Care Scene blogs, including EMR Thoughts, EMR and EHR, and EMR and HIPAA. She enjoys learning about Health IT and mHealth, and finding ways to improve her own health along the way.

A survey done by Royal Philips Electronics revealed that about one-quarter of Americans trust mHealth apps as much as they would trust their doctor. 

This survey also showed that about 27 percent of those surveyed use mobile apps instead of going to the doctor. Even more interesting, is that 1 in 10 of those surveyed felt that “if it were not for web-based health information, ‘they might already be dead or severely incapacitated.”

I thought this was a very interesting study. The sample size was 1,003 people, with 503 men and 500 men over the age of 18, so I feel like it’s pretty legitimate. At first, I thought it was kind of strange that people trust mHealth apps as much as their doctors, but then I realized…I’m probably in that 25 percent as well. To be honest, I think I sometimes trust the Internet and mHealth apps more than our doctors.

Concerning the study, Dr. Eric Silfen, the Chief Medical Officers of Philips Healthcare, had some interesting thoughts:

We are in the early stages of the web-enabled, mHealth, mobile app world of healthcare delivery. Near-future apps will focus on tying together health information technologies, connecting with doctors, nurses, healthcare professionals and patients, all within a social context that facilitates shared medical decision-making. This evolution will harken the new vital signs of the clinical times with technologies that help prevent medical errors, lower the financial and social cost of care, sustain a higher quality of medical practice and support an evidence-based standard for medicine in general. Ultimately, the technological undercurrents of the post-PC world – the power of many, designer gadgets, cloud ecosystems, and mobile app computing -will hasten the personalization and partnerships that will transform sustainable medical care to the highest quality.

I think in the future, even more people will be trusting their mHealth apps just as much (or even more!) than their doctors. There are so many apps and technologies that are coming out, on what seems like a daily basis, and they are only going to get better. Sometimes, a doctor appointment can be rushed and a patient can leave feeling discouraged about the information they got — having access to so much health information, as well as gadgets that can diagnose illness, might become more popular. Definitely an interesting study though, and encouraging for mHealth app creators.

Telehealth, BYOD Gain Momentum In 2013

Posted on I Written By

Anne Zieger is a healthcare journalist who has written about the industry for 30 years. Her work has appeared in all of the leading healthcare industry publications, and she's served as editor in chief of several healthcare B2B sites.

I’ll be honest — I’m always a bit skeptical when I read on health IT trends appearing in a general-interest corporate IT magazine.  Ours is such a tricky business that the nuances often escape my brethren in the journalistic field, unless of course they specialize in the health IT business. But in this case, an eWeek piece has delivered some useful information, and even caught me off guard a bit.

The piece contends that BYOD issues and the use of telehealth are likely to shape the year in health IT:

BYOD:  Bring-your-own-device problems aren’t unique to healthcare by any means, but they’re certainly become a particularly high-profile issue in healthcare.

In the piece, eWeek quotes Dennis Schmuland, chief health strategy  officer for U.S. Health and Life Sciences at Microsoft, who argues that BYOD costs, including privacy, security and licensing for virtualization of software are so high that BYOD may actually be costing organizations big money. Good (and interesting) point.

Certainly, healthcare organizations can’t afford to let that keep happening in 2013, and this year, solutions are likely to emerge, Schmuland told the magazine.

Telehealth:  While they’re in their early stages right now, telehealth services such as American Well’s Online Care are likely to get a stronger footing this year, the eWeek article suggests.

Lynne Dunbrack, program director of connected health IT strategies at IDC Health Insights, notes that consumers are getting used to having videoconferencing at their fingertips, given the extent to which webcams are now embedded in laptops and video chat on mobile phones.

Now that they’re accustomed to videoconferencing, they’ll soon want to use this capability for telehealth visits with doctors, eWeek reports:

Sending a blood pressure reading and seeing a doctor online could be more convenient than taking off from work, Dunbrack noted.

“If you can just go in and have these quick visits, people would be more apt to make these appointments and keep them, and organizations will start to experiment with these services,” said Dunbrack.

In all candor, I think both Schmuland and Dunbrack are a bit ahead of the market. I doubt that we’ll see a huge expansion of telehealth this year, though there may be some additional uptake. And as for BYOD, I’m not expecting to see any comprehensive solution that providers can affordably adopt this year; after all, trends are still shifting and there’s tons of moving parts to consider. But I do think we will see some progress in both areas.  All told, the two have offered some useful fodder for thinking about 2013.