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Dating EHR vs Marriage

Posted on November 8, 2012 I Written By

John Lynn is the Founder of the blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

As most of you know, I’m very fond of relating EMR to other parts of life (see marriage and divorce, pregnancy, marriage for money, weight loss, and Katherine posted a Lady or the Tiger one that I enjoyed to name a few). I think we can learn a lot from the comparisons. Plus, it makes the lesson memorable when it’s illustrated with a great analogy. Now you’ll know why I loved the following LinkedIn comment from Danny Lieberman. It’s in response to my post titled Hospital EHR Sales Not About Customer Satisfaction.

I remember from my days running a software development house, we had just finished a big installation at Hadassah Hospital in Jerusalem. We had put our hearts into the implementation and post-installation support – the CIO and hospital GM were happy and that is saying a lot because the GM was one of toughest cookies we ever met.

In parallel, we were romancing another client and since were so focused on Hadassah, the attention they got was sub-optimal.

I will never forget the CIO telling me “Danny – if this the kind of attention you give me while we’re dating, what will our relationship look like after we get married?”

This is key. Health IT vendors need to think long term and not just Obama first-term.

Remembering that the pre-sale phase is just a date or 2 or 3. After you make the sale – you have to live together, make ends meet, have a happy, successful and prosperous relationship.

It’s a great concept to think about with an EHR vendor. You may treat me great when we’re “EHR Dating”, but how are you going to treat me once we’re married?

Chandler Regional Creates App For Premature Baby Parents

Posted on I Written By

Katie Clark is originally from Colorado and currently lives in Utah with her husband and son. She writes primarily for Smart Phone Health Care, but contributes to several Health Care Scene blogs, including EMR Thoughts, EMR and EHR, and EMR and HIPAA. She enjoys learning about Health IT and mHealth, and finding ways to improve her own health along the way.

While my son fortunately didn’t have to spend anytime in the NICU when he was born, 10-15 percent of babies aren’t so lucky. Chandler Regional Hospital recently released an incredible app to help parents of pre-mature babies. Seriously, it’s pretty cool.  I started out including this in my recent post about apps for parents, but I felt like it needed a better review.

Guide for New Parents was developed mainly for NICU parents, but any parent can find use in it. Portions of it are aimed specifically at people who have children in the NICU at Chandler Regional Hospital. This portion has tours of the NICU and other educational videos.

There are five other main sections, which can be used by any new parent. Here’s a little bit of information on each of them.

Track My Baby

There are a lot of apps and websites out there to help track development, but this one is unique in the sense that you can follow development according to an infant’s gestational age. Premature infants reach milestones according to an adjusted age, not necessarily their actual age.  Weight, length, and head circumference can be tracked, and they are plotted on a graph next to percentiles. It also provides ideas for parents on a variety of topics, such as bonding.

I like that you can plot growth information and see it compared to percentiles. This could be really helpful in tracking an infant’s growth from home and identifying any abnormalities, because sometime a doctor may overlook something, or if another doctor needs to see information. My son had rapid head growth early in life, and recently we were referred to a pediatric neurologist. Because this doctor and my son’s pediatrician didn’t have the same system, he was unable to pull up any information, even though he said it would have been nice to be able to see the graphs. Having something like this would have been helpful at that time.

Feeding My Baby

One concern I hear over and over again from new parent is, is my baby eating enough? And honestly, it can be hard to know, if you don’t know what signs to look for. This section contains tons of information on feeding, focusing mostly on breastfeeding, and providing links to information about it. It talks about common challenges that arise, but also has information on formula feeding, for parents who choose that route.

There is a neat log to help track feedings. It includes a timer that a parent can start when a feeding begins, and end at the conclusion. The information automatically gets added in to the log. I remember at the first few doctor’s appointments of my son’s life, I was always being asked “how much has he eaten, how often, and for how long,” and in my sleep deprived state…I never could tell them. It also would have been helpful when I had to keep careful track of how long and often my son was eating when he was in the hospital. It would have been way easier than having to look at the clock and then write on a white board the numbers (which was so hard in the middle of the night!)

Spiritual Care

Now, I know not everyone is religious, so this may not be relevant for some. I’ve really never seen a feature like this before, and being a religious person myself, I appreciated it being included. However, as I’ve read reviews about it, it wasn’t the most helpful place. It mainly just included quotes and inspirational thoughts, that aren’t necessarily tailored toward a parent’s situation. I think this could be improved by having different sections of quotes, letting parents select what type of belief system they come from, and have thoughts tailored toward that, and even having the option for just uplifting, not necessarily religious messages.

Follow-up Care and Find my Hospital

These last two sections will really just be helpful for people being treated at Chandler Regional. The follow-up care lets parents search for doctors in the area who may be of use to them, and the find my hospital section just gives basic information about the hospital.

Overall, I think this is a really cool app, especially for those who had a premature infant. There are a lot of features that I really like, but also room for improvement. Some of the complaints I”ve seen is that there really aren’t a lot of videos, and it doesn’t have a section about problem that might arise with a child, and how to resolve them. I think that would be a particularly important thing, especially for parent’s of premature infants, where health problems are probably more likely to arise.

This app is free, and available for iOS devices.