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Voalté’s Connectivity Enables Hospitals to Leverage Infrastructure

Posted on April 30, 2011 I Written By

Voalté enables caregivers at the medical center to make high-definition VoIP calls, receive critical alarms and send and receive presence-based text messages on the iPhone. This unique deployment includes integrations to the hospital’s Siemens PBX, GE Dukane nurse call system, and Cerner ADT alarms through Philips’ Emergin Enterprise Service Bus over its Cisco wireless network.

Heartland Regional Medical Center’s GE, Siemens, Cisco, Philips and Cerner systems integrated to Apple iPhone

SARASOTA, Fla. April 28, 2011 – As tablets and smart phones evolve and make their way into hospitals, many health care executives are working to develop a successful mobile-integration strategy. St. Joseph, Mo.-based Heartland Regional Medical Center recently implemented Voalté’s iPhone solution, which leverages the hospital’s disparate systems onto a single communication platform.

Voalté enables caregivers at the medical center to make high-definition VoIP calls, receive critical alarms and send and receive presence-based text messages on the iPhone. This unique deployment includes integrations to the hospital’s Siemens PBX, GE Dukane nurse call system, and Cerner ADT alarms through Philips’ Emergin Enterprise Service Bus over its Cisco wireless network.

“Our nurses wanted iPhones because they can communicate faster using only one device and smart phones offer anywhere access,” said Dr. Joe Boyce, chief medical information officer at Heartland Regional Medical Center. “We evaluated handsets and voice badges and chose to implement Voalté’s iPhone solution because it works with our existing infrastructure and allows our clinical staff to provide a higher level of care. Replacing legacy phones with Voalté has been a smart decision.”

Health care organizations like Heartland Regional Medical Center need to find a communication solution that leverages their current investment and provides a platform for future expansion and functionality, according to Trey Lauderdale, vice president of innovation at Voalté.

“We are excited to have a partner like Heartland Health that is helping us drive the future of point-of-care communication,” he said.

Streamlined and simplified communications allows nurses to focus on providing care and service.

According to Julia Jacobs, a registered nurse at Heartland, texting another clinician is much easier for the nurses than roaming from room to room or having them paged overhead, which often disturbs patients who are resting.

“When I am in the room trying to comfort a patient or the patient’s family, I need to provide a peaceful environment for them,” said Jacobs.  ”It was hard to do that when my pager and phone would continue to go off.”

According to Boyce, nurses want to see the right information at the right time in the right form.

“Our nurses don’t care about all the integration that is happening behind the scenes,” said Boyce. “Voalté enables them to spend more time with their patients.”

Anything that relieves nurses of non-clinical duties frees them up for patient care, Lauderdale said.

“The time alone that we will save by being able to text message a group of people is priceless,” said Jacobs. “I love being there to hold my patient’s hand or provide support for my patient’s family. Now I have more time to do that.”

About Heartland Health

Heartland Health is a not-for-profit, fully-integrated health system serving community members of northwest Missouri, northeast Kansas, southeast Nebraska and southwest Iowa. More than 3,200 caregivers (employees, volunteers and providers) provide the best and safest care by focusing on acute illness and injury through physician and hospital care services including cardiac; women and children; primary care; oncology; surgery; orthopedics; and neurosciences. Heartland Health caregivers are dedicated to improving the health of the community, one individual at a time through the work of Community Health Improvement Solutions and the innovative initiatives of the Heartland Foundation. All entities work collaboratively to fulfill Heartland Health’s mission — to improve the health of individuals and communities located in the Heartland Health region and provide the right care, at the right time, in the right place, at the right cost with outcomes second to none. For more information on Heartland Health, please visit <> .

About Voalté
Voaltéâ provides compelling software solutions for healthcare institutions that solve communication problems at the point-of-care. Voalté products are designed to be intuitive, high value, mission critical applications running on the latest generation of touch-based smartphones.  For more information, visit

Interview with Allscripts President and Xerox Executive VP About $500 Million Hosting Services Contract

Posted on April 29, 2011 I Written By

John Lynn is the Founder of the blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Many of you probably already saw the announcement of the $500 million contract that was signed between Allscripts Healthcare Solutions and ACS, A Xerox Company, to provide hosted IT service for the Allscripts’ Sunrise Enterprise Suite. Considering the size of the contract, I thought it would be interesting to do an interview to learn more about the Allscripts and ACS (Xerox) relationship.

The following is an email interview with Lee Shapiro, President, Allscripts and Chad Harris, Executive Vice President and Group President, ACS Healthcare Provider and IT Applications Solutions. They duck a few of the questions, but provide some information about their relationship that I think’s useful and interesting.

Lee Shapiro, president, Allscripts

What percentage of Allscripts Sunrise Enterprise Suite customers use the hosted model vs. in-house servers?
There are approximately 50 remote hosted clients.

Why did Allscripts choose to outsource the hosting after having the infastructure in place?
As the payment paradigm in healthcare shifts and our clients’ growing and complex needs around new regulatory requirements continue to evolve, ACS, A Xerox Company will support Allscripts as it scales to deliver service levels required for diverse healthcare settings.

Immediately ACS will begin to focus on standardizing and optimizing our operational processes, help to manage our Service Level Agreements on system availability and enhance our recovery and security capability.

This alliance also helps us deliver faster client case resolution. Longer term, it will enable us to deliver a richer toolset, broader set of monitoring capabilities, access to geographic data centers and new services. Allscripts will still have a remote hosting business and will continue to manage all aspects of the alliance and client relationships. Data is always available whether it is remotely hosted or not.

Do you expect to outsource the hosting of MyWay and other Allscripts hosted EMR products to ACS down the road as well?
Allscripts is always evaluating options to provide the best service support for its growing and diverse customer base.  Right now, our ACS alliance is the best solution to meet current and projected needs.  We will continue to evaluate.

Are you concerned that customers will have issues with having to work with two large companies?  Instead of “one neck to ring” they will have multiple companies that can point the “proverbial finger” at the other.
Allscripts is excited about this partnership and the response has been overwhelmingly positive. We will continue to manage the client relationship at every level, including sales and support and will also provide our healthcare industry domain expertise in partnership with ACS’s world class remote hosting infrastructure.  This is a single solution for our clients.  It is an exciting combination.

What share of the 96 providers using these remote hosting services are hospital versus ambulatory?
Allscripts has not entered to an agreement with ACS on ambulatory.

Chad Harris, executive vice president and group president, ACS Healthcare Provider and IT Applications Solutions

Describe how the transition of hosting will occur for existing customers.
The transition of hosting services will be seamless for Allscripts customers. From a governance perspective, Allscripts will continue to have a direct relationship with hosted clients, handling overall client relationship management activities including fielding service requests and projects, reporting, invoicing, and sales support.

ACS, A Xerox Company, will run and maintain the current systems by assuming responsibility for day-to-day technical delivery and data center operations, and supporting Allscripts in its continued service of new and existing hosted customers.

As part of the arrangement, ACS maintains the existing Allscripts data centers under what is commonly referred to as a facilities management agreement.  ACS will optimize the data center footprint and technical environment overtime under a structured long term plan involving no impact to the clients.  Additional capacity will be provided to support growth and expansion via ACS’ global data center and operations network.

ACS will introduce industry standard best practices, new tools and other forms of automation, as well as additional services including advanced recovery to improve service excellence, performance and reliability of the hosting operation.

Will Xerox be bringing their expertise in printing and scanning to this relationship as well or only their hosting operations?
While Xerox technology is not specifically part of the current hosting engagement, ACS is investing in a Healthcare Innovation Lab for Allscripts to evaluate integration of new technologies, cloud computing solutions and  client-specific deployment and testing initiatives. In addition, ACS and Allscripts will form an Innovation Council to evaluate future technologies and work processes that will help Allscripts support the changing needs of providers.

After the recent Amazon cloud hosting outages, what’s ACS and Allscripts doing to make sure similar outages don’t occur?
The Allscripts application environments are critical patient care systems and as such require an architecture that supports a very high level availability and performance. Under the new hosting partnership, ACS will work with Allscripts to maintain and improve application uptime and operational resiliency through a high availability architecture and advanced recovery capability. High availability is achieved through the deployment of failover technology, or methods, that ensure system availability and transaction protection. The most common configuration utilizes the active/passive clustering approach.

The Sunrise Clinical Manager (SCM) application is cluster aware and is configured in a clustered environment. ACS utilizes the high availability clustering supported by SCM application servers to ensure that all single points of failure are resolved and the application can quickly return to service after a loss of the primary server

Text Messaging as a Tool for Behavior Change in Disease Prevention and Management

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Recently I posted a few different pieces about technology being used to help people quit smoking, lose weight, and even manage their diabetes.  A new study is showing how valuable text messaging can be when it comes to managing your health.  It is by far the most expansive study I have read and makes a lot of interesting points and logical conclusions.

One of the biggest advantages to text messaging is that it is already widely used, and it is extremely inexpensive to use.  This low cost allows organizations without major financial backing to use text messaging as a tool for their patients.  There is no need create a new device or develop expensive software.  You simply use text messaging to distribute the desired messages to your patients.

The study specifically referenced studies that showed how text messaging was beneficial to people that were trying to quit smoking by holding them accountable for their actions.  The same principle applied to people that were trying to lose weight.  Taking responsibility for your actions is a huge part of both of these issues, and using text messaging allowed the affected people to accept that responsibility.

Text messaging can also be used to help manage diseases such as diabetes by sending out reminders to the patients.  There are so many aspects to properly managing diabetes that getting helpful reminders can only be a good thing.

While the study doesn’t compare text messaging to other technology that can be used for managing our health it does an excellent job of analyzing the benefits of this inexpensive and widely used technology.  The numbers that they present are quite staggering in some areas, and it is definitely worth a look at the complete study.

Welcome to EHR and EMR Videos!

Posted on I Written By

John Lynn is the Founder of the blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Welcome to the new EHR and EMR video blog!!!

Soon we’ll be posting all of the latest and greatest EMR and EHR videos that exist on the web. Since it’s new we aren’t exactly sure how it will grow, but we’re looking at doing a nice mix of original EMR video content and also publishing the best EHR and EMR video content that we find around the internet. I’m sure we’ll also post videos for other healthcare IT related topics as well.

One type of EMR and EHR video I’d love to find is videos that demo the various EMR software. I’d love to aggregate the EMR video demos so that people can easily do a video demo of an EMR right on this site. If you know of any or if you’re an EMR company that would like to share a demo video with us, we’d be happy to publish it.

If you have any suggestions of great EHR and EMR videos, feel free to let us know in the comments. Time to go and find some videos!

New GPS Tracking Bracelet Revolutionizes Healthcare Industry – Those With Autism, Alzheimer’s, Dementia And Other Cognitive Disorders Can Now More Easily And Effectively Avoid Wandering, Drowning And Possibly Death

Posted on April 28, 2011 I Written By

The issue of wandering and resulting deaths is unnecessary.  Our new GPS tracking bracelet is revolutionizing the healthcare industry – Those with Autism, Alzheimer’s, Dementia And Other Cognitive Disorders can now more easily and effectively avoid wandering, drowning and possibly death.  The bracelet enables family members and caregivers to better monitor and protect loved ones and individuals with cognitive disorders — and at a very low cost.  Adiant’s is the only solution endorsed by Jenny McCarthy’s autism foundation Generation Rescue.

Yes, there are other tracking devices available, but Adiant’s solution is the only one with true real-time tracking up to the second and within a few feet of the bracelet (wearer).  It features real-time tracking, geo-fencing, a g-force sensor, a panic button, a speed sensor.  It is perfect for people living with Alzheimer’s, Dementia, Autism and any other cognitive disorder, as well as for law enforcement agencies needing to track sex offenders or other predators.

New tracking bracelet enables family members and caregivers to better monitor and protect loved ones and individuals with cognitive disorders — and at a much lower cost!

Scottsdale, AZ – April 28, 2011 – Adiant Solutions, a leading distributor of GPS safety and tracking solutions, today announced that its S-911 tracking bracelet is generally available and families and caregivers of those with cognitive disorders can now rest easier knowing that their loved ones are wearing the only tracking bracelet that offers true real-time tracking with accuracy up-to-the-second and within several feet 24/7/365.

In addition to having the only true real-time tracking function, the S-911 is the only bracelet on the market that features customer controlled geo-fencing, two-way communication with automatic answering after three rings, a G-force sensor alert to detect falls, a speed sensor, a panic button in case of emergency and a watch.  All of this is contained in the small wristwatch style bracelet.

“We have seen many different tracking solutions over the years,” says Candace McDonald, executive director of Jenny McCarthy’s autism foundation Generation Rescue.  “The Adiant S-911 bracelet is a comprehensive device.  This product is something families should strongly consider if they are a caregiver of a child with autism or a person with another cognitive disorder that has a tendency to wander or run.  In our community wandering is a tremendous issue and it’s valuable to know there is a product that can help families in need.”

In 2010, at least nine children with autism died in the U.S. after wandering, all of them by drowning.  Already in 2011, at least three children with autism have drowned in the U.S. after wandering.  On March 30, a child with autism in Victoria, Australia died after being struck by a train.  He wandered from home.  On April 3, a child with autism in Quebec, Canada went missing after wandering and has not been found.

“Adiant Solutions is founded on the premise of helping people,” says Adiant founder and CEO Jim Jeselun.  “And the S-911 bracelet does just that.  It helps families and caregivers not only help the ones they love and care for, but the device enables them to lead happier and more productive lives because they always know that their loved one or responsibility is safe – and if they do wander they will be immediately notified and retrieve them without incident – and typically before they make it half way down the block!  If we can help one person avoid an unnecessary fate, we will have succeeded, but I feel we will help many, many people with this solution.”

If a person wearing an S-911 bracelet leaves or enters a designated geo-fenced area, the caregiver receives a text, an e-mail and a phone call to their pre-designated handheld device (cell phone/smart phone) within three seconds alerting them to the fact that the bracelet has compromised a geo-fence.  The alert gives them the location of the bracelet and they can either go to that location immediately, use the two-way communication feature and speak with the wearer or get on their personal website to track them and call someone or the police who may be closer to the person.

Laipac Technology, the global leader in the development and manufacturing of a world-class GPS location and tracking products, manufactures the S-911 bracelet.  Adiant Solutions is the sole distributor for Laipac Technology’s solutions in the United States.

About Adiant Solutions Founded in 2010, Adiant Solutions has emerged as an industry leader in the sale and distribution of GPS devices that protect people in their homes and preserve their dignity, independence and resources.  The company touts a growing roster of blue chip clients.  For more information, please visit

Chicago Hospitals Embark On Long HIE Journey

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I live in Chicago, a highly competitive healthcare market with some world-class medical schools (Northwestern, University of Chicago, Loyola, Rush) and a pretty decent record of EMR adoption. At least four major institutions/health systems run similar Epic EMRs: University of Chicago Medical Center, Northwestern Memorial Hospital, Rush University Medical Center and, in the northern suburbs, NorthShore University HealthSystem (formerly Evanston-Northwestern Healthcare).

Three NorthShore hospitals–Evanston Hospital, Glenbrook Hospital and Highland Park Hospital–were among the first in the country to reach Stage 7 on the HIMSS Analytics EMR Adoption Model.(NorthShore’s Skokie Hospital since has reached Stage 7). Several others, notably Rush, Advocate Lutheran General Hospital in northwest suburban Park Ridge, Mercy Hospital & Medical Center and  Swedish Covenant Hospital, have gotten to Stage 6.

But there’s been very little effort to interconnect these institutions and affiliated physician practices. Even during the RHIO heyday of 2004-07, I don’t recall much interoperability talk in the Chicago area. (In fact, one family physician, Dr. Stasia Kahn, in far west suburban St. Charles, got so frustrated that she formed her own group to promote EMR adoption and health information exchange, Northern Illinois Physicians for Connectivity. I had heard talk for a while of some south suburban hospitals joining in an HIE with counterparts across the state line in Northwest Indiana since Illinois was moving too slowly.)

All of that non-action at the state and regional levels happened under the not-so-watchful eye of one Gov. Rod Blagojevich, who apparently was more preoccupied with his own vanity and “giving healthcare to kids” (while also allegedly trying to blackmail the CEO of Children’s Memorial Hospital into donating to his campaign fund and also slowing Medicaid payments to pay for his All Kids program) than in, you know, actually improving healthcare for everyone by promoting HIE.

In February 2009, shortly after Blagojevich was removed from office and a couple weeks before the federal American Recovery and Reinvestment Act became law, new Gov. Pat Quinn signed a law allocating $3 million to the state’s Department of Healthcare and Family Services for HIE planning. That laid the groundwork for this week’s widely publicized announcement that the not-for-profit Metropolitan Chicago Healthcare Council had chosen technology from Microsoft, Computer Sciences Corp. and HealthUnity to build what could be the largest big-city HIE in the country, potentially serving 9.4 million people in nine Illinois counties and small parts of Indiana and Wisconsin.

I bring all of this up because I met yesterday with executives from the Metropolitan Chicago Healthcare Council, a 76-year-old coalition of healthcare organizations in and around the city. It just so happened that the 2011 Microsoft Connected Health Conference was in town this week, so it was the perfect time and location for Microsoft to drop the news. According to MCHC Vice President Mary Ann Kelly, more than 70 percent of the council’s 150-some members have made a commitment to participate, and they seem to have a plan to make the HIE effort sustainable.

The exchange will operate on a subscription model, with the vendors taking on some of the risk, Kelly said. “The subscription fee will be based on the benefit each member derives,” Kelly explained.

Initially, the exchange will involve 22 hospitals in nine organizations, said Teresa Jacobsen, the council’s HIE director. “We want to get one or two use cases running first,” she said. They will start by linking emergency departments to exchange clinical summaries and for syndromic surveillance, according to Jacobsen. Once that’s going, the HIE plans on adding medication and allergy lists, diagnostic testing results and Continuity of Care Document reports, as well as additional elements for public health, including immunization records.

It all sounds great, and it’s a good idea for them to start slowly, but I wonder when and if smaller physician practices will get involved. My own physician has had an EMR for a while, but not every doctor in the practice uses it. (The four-physician practice recently upgraded to the Meaningful Use Edition of Sage Intergy and has started the 90-day clock for qualifying for Stage 1 Medicare incentives this year, but there’s essentially zero interoperability with other healthcare entities, unless you consider faxing records to others straight from a computer interoperability. I sure don’t.)

My guess is that scenarios like this are playing out all over the country. I wish them luck, but I’m not counting on nationwide interoperability for many years. For one thing, the federally funded, state-chartered Illinois HIE Authority held its very first organizational meeting Wednesday afternoon. “That’s the biggest wild card we don’t know,” MCHC CFO Dan Yunker said.

It’s key to getting payers—particularly Illinois Medicaid—on board with HIE and linking metropolitan exchange networks across the state and beyond. “Our hospitals in Chicago are responsible for the snowbirds who are in Naples (Florida),” Yunker noted. They’re also responsible for patients who come from places like Rockford, Springfield, Champaign, Carbondale and the Quad Cities for certain specialized services only available in the big city.

Yeah, this interoperability thing isn’t so easy.

Survey: 61 Percent of Physicians to use iPhones

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MONTREAL–According to a recent survey of U.S. physicians, 61% intend to own an iPhone by the end of 2011. This is up from 39% at the beginning of the year and compares with the iPhone’s 24.7% adoption among general U.S. smartphone users.“HCPs have signalled a clear preference for their smartphones”

Aptilon Corporation, (TSX-V: APZ), a leader in online access to and interaction with HCPs on behalf of pharmaceutical sales and marketing programs, used its ReachNet Physician Access Channel to recruit HCP participation in a survey on mobile technology and convenience options for HCPs. ReachNet provides access to over 450,000 HCPs through multiple channels, including the Internet, email and through mobile and tablet devices. Between February 7 and February 16, 2011, 341 HCPs from throughout the U.S. participated in the survey.

The research found that by the end of 2011, 84% of U.S. physicians will be using a smartphone; corresponding with Manhattan Research’s forecast of 82% smartphone adoption during this same time period. Segmenting smartphone users by major platform, the Aptilon survey data revealed that 61% of healthcare professionals (HCPs) will be using an iPhone, 16% a regular cell phone, 9% Google’s Android platform and 9% RIM’s BlackBerry platform.

“HCPs have signalled a clear preference for their smartphones,” remarks Mark Benthin, Aptilon COO, “Professionals are taking advantage of the latest advancements to connect with information, tools and live resources when, where and how it suits them.”

Aptilon provides HCP access across multiple channels, including multiple different smartphone and tablet devices. As a result, the Aptilon Mobile platform enables access to and consumption of sales and marketing activities across various different mobile devices.

It is no surprise to anyone that iPhones continue to dominate the smartphone market.  Especially with the addition of Verizon as a wireless provider, more people than ever are carrying iPhones.  Doctors appear to be right there with everyone else in their love of Apple’s smartphone leader.  It is to be expected that they would go with iPhones as they tend to have the most apps, as well as the fact that the public tends to use them which should make it easier to interface with patients.

Meaningful Use Medicaid Overview

Posted on April 27, 2011 I Written By

John Lynn is the Founder of the blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

A regular reader of EMR and HIPAA, Wes Kemp, sent me an interesting set of slides/PDF file that gives a meaningful use overview from a Medicaid perspective. I always transgress Medicaid when it comes to meaningful use and the EHR incentive money. Plus, I thought he had an interesting way of displaying the meaningful use overview. Since I hate PDF’s, I did it as an embedded document below. For best viewing, click on the Full Screen button, or you can always download it as well.

PatientsLikeMe Social Network Refutes Published Clinical Trial

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Here is the actual press release from PatientsLikeMe:

Nature Biotechnology Paper Details Breakthrough in Real World Outcomes Measurement

CAMBRIDGE, Mass., April 25, 2011

Today, PatientsLikeMe reveals the results of a patient-initiated observational study refuting a 2008(1) published study that claimed lithium carbonate could slow the progression of the neurodegenerative disease, amyotrophic lateral sclerosis (ALS). PatientsLikeMe, a health data-sharing website with more than 100,000 patients and 500+ conditions, announces its study results in the journal, Nature Biotechnology.

“This is the first time a social network has been used to evaluate a treatment in a patient population in real time,” says ALS pioneer and PatientsLikeMe Co-Founder Jamie Heywood. “While not a replacement for the gold standard double blind clinical trial, our platform can provide supplementary data to support effective decision-making in medicine and discovery. Patients win when reliable data is made available, sooner.”

After the original claim was published by the Proceedings of the National Academy of Sciences, 348 ALS patient members reported their off label use of lithium on PatientsLikeMe. Just 9 months later at the International ALS/MND Symposium, PatientsLikeMe presented preliminary results that lithium was not having an observable effect on the disease progression of these patients. The results were revealed before any of the formal follow up trials enrolled patients.

PatientsLikeMe developed a novel algorithm designed to match patients who reported taking lithium with a number of other ALS patients that had similar disease courses. By using a matched control group, PatientsLikeMe was able to reduce biases associated with evaluating the effects of treatments in open label, real world situations and improve the statistical power of the study making each patients contribution more meaningful.

Heywood adds, “The rising costs of healthcare and increasing complexity of managing disease require new approaches to comparative effectiveness research and real time management of disease. While there is much work to do, we have demonstrated a patient-centric approach that provides dramatic cost and time advantages.”

Nature Biotechnology has made the final publication, titled, “Accelerated clinical discovery using self-reported patient data collected online and a patient-matching algorithm,” available for free to the public on its website (DOI: 10.1038/nbt.1837).

(1) (Fornai et al., “Lithium delays progression of amyotrophic lateral sclerosis.”
Proc Natl Acad Sci U S A. 2008 Feb 12;105(6):2052-7.)

About PatientsLikeMe

PatientsLikeMe® ( is the world’s leading online health data sharing platform. PatientsLikeMe® creates new knowledge by charting the real-world course of disease through the shared experiences of patients. While patients interact to help improve their outcomes, the data they provide helps researchers learn how these diseases act in the real world and accelerate the discovery of new, more effective treatments.

We are all aware of the power of social networking in numerous arenas, but this is taking it to a whole new level.  Smart businesses are now understanding the power of social networking.  I have participated in all kinds of surveys and focus groups but social networking provides an unfettered opinion from the people that are actually using products.  People write exactly what they are thinking without any consideration of what a company wants to hear.

Healthcare companies would be stupid not to take advantage of this free information.  Like they said in the press release, this is not a replacement for true clinical trials, but it does provide worthwhile supplementary data for people to consider.  As a regular person, the information from a clinical trial can be as easy to understand as a foreign language, but being able to read exactly what other people are saying can help you understand the information.  Why do you think company review sites are so successful?

“Tell Me Something I Don’t Know” with Jonathan Bush from AthenaHealth

Posted on April 26, 2011 I Written By

John Lynn is the Founder of the blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

When I got the request at HIMSS 11 to be able to sit down and talk with Jonathan Bush, CEO of AthenaHealth, I knew that I had to take it. Him and I had a very interesting conversation and he’s a fascinating individual since you never know what he might say next.

On that note, I decided that I better get Jonathan Bush on video at HIMSS. In fact, I think it might have been the only video I did at HIMSS. Although, once I saw how easy it was to upload this video from my phone, I might have to do more EMR related videos on the future. Although, I’ll probably need to hold it the other way.

Now to the video. The basic idea of “Tell Me Something I Don’t Know” comes from the Sunday show that Chris Matthew’s does. In the segment, the people try and tell you something you probably don’t know. I decided to do the same with Jonathan Bush using the various buzzwords at HIMSS: meaningful use, ACOs, incentive money, and healthcare reform.

Video of Jonathan Bush at HIMSS 11
Sorry the video quality and ambient noise isn’t the best. It was on a cell phone in a crowded exhibit hall.

Side Note: If you like videos, let me know. I’m thinking about doing more of them. Possibly some Q and A style videos. If you are interested, drop a question in the comments and I can use them for a future video.