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Dell EMR

Posted on September 10, 2009 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Today, CNET posted an article that talked about a Dell EMR. Yes, we’re talking about the Dell that makes computers (and sells everything else under the sun).

We’ve known for a while about Dell’s partnership with eCW and Walmart-Sam’s Club to sell EHR, but the thing that’s interesting about the CNET article is that it calls it “Dell’s EMR software.” I’m certain that Dell didn’t create it’s own EMR software package. I assume it has to just be eCW’s EMR right?

To add to the fun, I even found the page http://www.dell.com/emr which talks about Dell’s foray into the EMR world. However, on that page it links to the Sam’s Club/Walmart/eCW EHR partnership as well.

I have a feeling that the CNET article is just an extension of Dell’s partnership with eCW and Walmart. I’m sure eCW wants to market their EHR as much as possible and Dell is a respected brand on which to market your product.

UPDATE: The following is an excerpt from Healthcare IT News about the Dell EMR:

The Round Rock, Texas-based computer maker on Thursday introduced an electronic medical record system for hospital-affiliated physician practices. The intent, said Dell executives, is to accelerate the sharing and meaningful use of digital patient information among hospitals and physician practices.

Dell executives say their EMR solution is sponsored by hospitals for their affiliated physicians and designed to make it affordable and practical for physician practices to transition from paper to electronic records.

So, it looks like it’s hospitals that will choose to partner with Dell in order to get doctors to buy an EMR from Dell? It still doesn’t say where Dell got this EMR. I think we can rule out them developing their own. So, the question remains: Is this an extension of the partnership with eCW or did Dell purchase another EMR software company?

In summary, a doctor will be buying an EMR sponsored by their hospital association who has an associate with Dell who has an association with some EMR software? Sounds like the perfect recipe for finger pointing.

EMR Integration with Cisco IP Phones

Posted on I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

One of the lunch demos I saw at the EHR Stimulus tour was a demo of the integration of a Cisco IP phone with an EMR. I’ll admit that they are VERY brave souls to try and do a demo like this since it’s just prone to problems. Demos are always that way. Plus, I think you can get the picture of what’s happening without seeing it. At least I could have and everyone else that couldn’t probably just saw all the configuration and thought it was too complex to even consider.

That part aside, there were a couple of things that were intriguing about the demo. First, as they said, it’s interesting to see how hardware can really affect and interact with your EMR. That’s an interesting concept that I think is worth exploring a lot more. Second, if setup correctly there are a couple features that are interesting and useful. However, I’m not sure it’s really worth the cost or hassle to get these features. They are kind of nice to have, but aren’t deal breakers or makers.

The features that I did find interesting was that it would bring up the patient name/information on the phone when they are calling. I’d be interested to see how much information can really fit on the phone. However, even if it’s just a patient ID which you can use to quickly pull up the patient’s chart, then it’s a nice time saver. Plus, you can quickly verify that it is indeed the patient that’s calling using the information on the phone. Very cool feature and pretty useful. I imagine if you worked in an office with this you’d take it for granted until you moved to an office that didn’t have it and you’d miss it.

The other feature that’s cool is really just IP phone specific and that’s having a soft phone on your computer (basically the phone just runs on your computer and you can use a headset plugged into your computer). Saves on the cost of the often expensive IP phones and I expect we’re going to see some pretty amazing advances in soft phones.

Like I said. These weren’t things that should change your EMR decision, but it is a preview of some of the types of technologies we can see integrated with an EMR.