Free EMR Newsletter Want to receive the latest news on EMR, Meaningful Use, ARRA and Healthcare IT sent straight to your email? Join thousands of healthcare pros who subscribe to EMR and HIPAA for FREE!!

Unconventional EMR Software

Posted on November 6, 2010 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

This weekend I was thinking about some of the unconventional EMR software that exists out there. One that came to mind was SRSsoft and its hybrid EMR which from what I can tell mixes document management with some of the other essential EMR features like ePrescribing. What other EMR vendors do things like this in their EMR software?

I think another example of this is the XLEMR which is built on top of the Microsoft Office software package. Definitely a unique way to address the issue of EMR.

This is just a few examples to get you thinking. I’m sure there are many more!

Do you know of other EMR vendors that offer similar EMR packages to those listed above? Or do you know of other EMR software that takes an unconventional approach to EMR use? If you know of one or represent an EMR that is unconventional I’d love to hear about it.

I should also mention that I’m not necessarily saying that unconventional is a good or a bad thing. Although, I will say that the unconventional approaches can often teach us a lot. Let’s hear what you’ve seen that’s unique out there.

EMR Backlog

Posted on August 19, 2009 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

I’ve gotten a couple emails from people suggesting that I should write about the current and potential EMR backlog that is happening in the healthcare IT industry. It’s something I’ve discussed tangentially when talking about EMR and the ARRA EMR stimulus money. Basically, some EMR companies have been making the case that doctors and clinics need to make there EMR selection now in order to avoid the EMR backlog that will occur for an EMR vendor once we know the full details of “certified EHR” and “meaningful use.”

Dr. Jeff at EMR and EHR pointed me to a section of the newsletter by XLEMR that provides another perspective on the EMR backlog.

Once preliminary certification begins in October, EHR demand should surge. Although the market is currently slow, many vendors have installation backlogs. Preliminary certification may cause those backlogs to increase. Physicians who are in the “wait and see” mode will need to make a decision quickly. Waiting could result in long delays that may jeopardize the ability to qualify for the first year of reimbursements. One alternative is to purchase a simple system. Simple systems take much less time to install, so backlogs are not a problem. Simple systems are also easier to learn, meaning you do not use as much valuable time for training instead of seeing patients. Finally, simple systems are easy to use, giving you more time to qualify for meaningful use. Be sure to ask any EHR vendor if they have any backlogs, and how long it takes to implement their system. Their answer will tell you if their system is simple.

This type of tongue and cheek style of writing is right up my alley. It makes a really interesting point and you can’t help but laugh when you get to the end.

Some might argue that the EMR is so good that the demand for it is so high and that’s what creates the EMR backlog and not the fact that the EMR isn’t simple to use and requires a lot of training and work to implement. I’d suggest that the EMR backlog is probably a combination of high demand for that EMR and the EMR not being very easy to implement/use. However, the high demand for most of the EMRs with a backlog has little to do with how great the EMR is and has more to do with that EMR company’s ability to market and sell their EMR.

EMR Company Blogs

Posted on July 11, 2009 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Many people don’t even realize that this website is a blog. The fact is that blogs have become so powerful that you can create an entire website powered by blog software and no one would know the difference. As you can imagine I’m a huge fan of blogs. What readers of this blog don’t realize is that beyond this blog I actually have 3 other major blogs and probably a dozen other minor ones.

Blogs have so many benefits that I won’t even begin to list them. However, I still find it amazing that I haven’t spent a penny on marketing this blog (although I did just do my first advertising trade) and yet I’m getting about 5,000 pageviews a day. On some of my other blogs with larger niches I reached over 47,000 pageviews in one day with $0 spent on marketing. It still astounds me how much traffic a well done blog can create.

As such, I’m always a fan of EMR companies that do a good job with their EMR company blog. Let me give you two examples of EMR company blogs that I think do a pretty good job on their EMR company blogs:
Straight Talk – A blog by Evan Steele the CEO of SRSsoft, a hybrid EMR company
XLEMR – An EMR company blog

Now these examples are far from perfect. I could quickly create a long laundry list of changes that wouldn’t be hard to implement that would improve their blogs substantially. They’re missing even more opportunities. However, what I like about these two blogs is some of the content they’ve created and the fact that they’re engaged in the discussion of EMR. A well done blog can not only market your EMR software, but can also be an amazing way to engage with your customers both future and current.

I’m sure there are a lot of other EMR company blogs. If you know of one, please let me know about it in the comments. I’d love to see some of the other EMR companies that are out there in the blogosphere.

Killer EMR Features According to EMR Vendors

Posted on May 13, 2009 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

I previously posted a request to hear about the “killer” EMR features that set an EMR vendor’s software apart from the other 400 EMR vendors out there. As expected, some of the people who sent me a message didn’t understand what I mean. However, a few of the responses we’re pretty interesting. I think we’ve barely scratched the surface on EMR features, so please keep submitting your best EMR feature on the contact us page.

Here’s a quick look at three of the responses from EMR vendors. I’ve added strikethroughs when it’s not a killer feature and my commentary is in italics.

First up is SRSSoft‘s killer EMR feature:
The SRS hybrid EMR is a killer EMR, with the prime killer feature being “speed.” Speed is built into the hybrid EMR throughout, and is delivered in three primary ways—click minimization, OpenPath™ technology, and robust messaging.Speed is a killer featuring and an EMR company focusing on speed and calculating clicks makes it a killer feature.

SRS conducts time-motion studies to minimize the number of clicks and the number of seconds it takes for physicians to accomplish their most frequent clinical tasks. For example, a prescription can be written and approved with 2 clicks, and an image can be viewed with only one click. Additionally, the SRS nonproprietary OpenPath™ technology foundation allows the seamless “plug-in” of other applications—physicians can access a myriad of programs containing patient information directly from within the patient chart, without having to waste time toggling back and forth between SRS and other applications.I would have liked to see a list of applications which are already integrated, but an API(Application Interface) in an EMR is a really cool feature.

Furthermore, SRS Messaging automatically attaches the complete patient chart to every message between staff members, which means that when key information is needed to make a quick clinical decision and respond to a message, the information is only one click away.One click access to the patient chart is nice. I wonder how many clicks it takes to tie the message to the chart in the first place.

Speed, Fewer Clicks and an API are definitely killer features of an EMR. I’d be interested to try SRSsoft to see if they can really deliver these features. Regardless, I wish every EMR company was as focused on the number of clicks and the speed of their application.

XLEMR.com said the following:
Simplicity – Built on the single most widly used small business software in the world (Microsoft Office), XLEMR is as simple as Outlook, Word, and Excel. It’s not uncommon for doc’s to sit down and start using XLEMR with no training…I’d like to see how well a doctor uses this EMR with no training. No doubt office is a familiar application to many. However, I’m surprised how often doctors need to be trained on simple things in Word like saving a file to a specific location. Assuming a doctor can sit down and use it with no training, that’s a killer EMR feature.

Inexpensive – XLEMR works on your old hardware and software you already own. There is no server or database to crash and maintain. There is no dependence on the internet. There is no annual maintenance agreement and because it’s Microsoft you can improve it yourself or hire your nephew…Some might argue that these are all reasons why you should not implement this EMR. For example, there’s some benefits to having a database that anyone can access anywhere you have internet (which is everywhere these days). Not to mention more reliable server hardware compared to desktop hardware. However, this could be a killer EMR feature for certain practices.

Efficient – Chart established patients in 3 minutes including the exam, the orders, the labs, the coding, the note is faxed out to referring physicians, the prescription is faxed or printed or e-prescribed or all of the above, the bililng is done…I had to strike this one out for now. Every EMR vendor makes this claim more or less. I just don’t see that happening for most visits using just Word. I’d love to see some proof of this in a video or something. It also seems to contradict the “no dependence on internet” point above since so many of those things require internet to be done well.

Easy Implementation – Download, Install, Configure, and chart your first patient in 1hr or less…An hour is a seriously short period of time, however, a number of other EMR are claiming 5 minute EMR installs. I personally think that it’s all a bit of marketing spin. There are just far too many customizations people have to make and things people have to learn in order to implement an EMR.

Nice work XLEMR. Simplicity and inexpensive are both really killer features of an EMR. Executing on those two things will make a lot of doctors really happy. I can’t help but wonder what you might be missing as far as reporting and accessibility of records, but that’s not the point of this. The point is to learn about and share killer features that every EMR can try to obtain.

Next up, BennPenn:
Our program, BennPen, is different from most EMR systems because:
1. Our is simple to use. I believe many Drs. who have tried EMRs have rejected them
because they are complicated and difficult to use and the Drs find it takes longer to use
the program than to write the notes as they always have.
This could be a really killer EMR feature, but I’d need to know a specific example of how it’s simpler than other EMR. It’s not just enough to say it’s simple.
2. Our program is customized for each Dr. We load the templates, forms, letters the Doctor
uses into BennPen so he or she continues to chart with the forms they are familiar
with.This is an awesome feature. Many doctors love to chart the way they’re use to charting. I’m sure that many EMR purists will argue that it’s not a real EMR if you don’t capture granular data. However, I think there’s a middle ground that should be considered. Also, what makes this description a killer EMR feature is that the EMR vendor loads the templates for the doctor.
3. The Doctor can use voice, drop-down lists, or a combination of the two. Every EMR vendor can do this, no?
4. Our program is less expensive than many – $3,000 plus $500 for each Dr. over 1 in the
office.I’m always happy to help inform people that the price of EMR doesn’t have to be in the hundreds of thousands of dollars. That’s what makes lower priced EMR a killer feature.
So, BennPenn added customized EMR templates (loaded by the EMR vendor) and low cost EMR. Two really great features.

I think we’re just barely scratching the surface on what makes an EMR vendor special. Although, maybe the lesson here is that it’s the core features that every EMR claims to offer that makes them special. Maybe I should rephrase the question. Instead of asking about a killer feature, maybe I should be comparing the same feature across multiple EMR systems and highlighting what makes each EMR systems implementation of that feature unique, different and/or better. I’m going to have to think on this one.