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Working with United Healthcare, Aetna, Humana and Walgreens

Posted on May 31, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Today I had a unique experience attending the Life At 50+ event that AARP puts on. It turns out that life at 50+ revolves around healthcare and wellness in many ways. Plus, they put together the AARP Live Pitch event for healthcare companies to pitch their companies to a board of judges and then to the AARP members. The later was quite interesting to watch and who doesn’t love hearing from real customers.

After lunch, they also had a panel with executives from United Healthcare, Aetna, Humana and Walgreens to talk about what they look for when it comes to working with healthcare startup companies. There were some predictable things like “we focus on the team” and also some off the cuff remarks like the tweet embedded above about “stuff that actually works.”

One thing was clear that these companies were all in an evolution from their core business to something else. As one panel member said they were moving from a claims processing company to a wellness company. Another panel member said they didn’t see themselves as providing healthcare as much as enabling healthcare.

I was most interested to hear these executives talk about what they looked for in a company. The general consensus seemed to be that they wanted companies that understood their gaps and could fill their gaps. Although, when they were asked to talk about their gaps, the executives seemed to have a hard time describing their gaps. I think this is the core challenge. If they really knew their gaps, they’d be filling it themselves.

With that said, I did pull out a couple areas that seemed of great interest to the panel. Those two areas were medication compliance and getting patients to the right doctor. If you can help with either of those things, then your company would likely be of interest to these companies. Although, as the tweet at the top says, you better make sure it works before you think they’re going to work with you.

I also found it ironic that some on the panel wanted an end to end solution while another described them as looking for point solutions. At the end of the day, I don’t think they’d mind either solution if that solution provided value and had seen some traction. For example, one panelist talked about coordinated care, but they also said they wanted to see proof of the coordinated care in action and implemented in a hospital system.

I guess none of these things are too surprising. Find something where you have traction and provide value and you’ll have lots of opportunities.

CVS Joins Google Health

Posted on April 9, 2009 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

The more I consider what Google Health and Microsoft HealthVault are doing, the more I think that they just might have found the real solution to interoperable health records. I’m still holding out final judgment, but I’m really impressed with some of the things there doing.

For example, Techcrunch reported that Google Health just recently partnered with CVS for Google Health to connect with CVS to try and create a comprehensive pharmacy history. Considering Google had previously signed up Longs Drugs and Walgreens, Google is making good head way towards this goal. No doubt Google Health is also in discussions with Wal-Mart and Target, two of the other major players in this space.

Of course, the next step is to get patients to actually start adopting this technology. I can’t see many pharmacists pushing this feature. In fact, I’m guessing this might be an annoyance for them to have to support. Patients are going to have to force the issue if they want to use this. At least until there’s widespread adoption.

We’ll also leave the privacy issues of these connections for another day as well. Either way, these types of partnerships are like gold for Google Health. It creates a good foundation to build their product. I just still like to see more connections with EHR software vendors. I haven’t seen as many of those happening as I’d like to see.