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Pricing for iPhone EMR App

Posted on September 20, 2011 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

The other day I was browsing the EMR Update forum (where I started my EMR education) and found this interesting comment about the e-MDs iphone app.

EMDs is charging $250 to “install” it even though the phone does the installation for you and then they are charging $35 a month per device for “support”. I guess they are trying to lose all of their long term customers to other EMRs that are free like Practice Fusion. I find these charges to be outrageous.

Note: I tried to verify this pricing on the e-MDs website, but it’s conveniently not listed on their mobile page. Although, they do have a “free trial.” Is that a $250 install to get the free trial? I also found their website tagline ironic: “Affordable EHR software”

I find this comment really interesting on a number of levels. First, it comes from someone who has indeed been a long time e-MDs user and long been a fan and vocal spokesperson for the e-MDs EHR software. The above seems like such a small amount of revenue to alienate your happy EHR users over.

Second, $250 to help the user install the EMR iPhone app? Really? That just feels wrong on every level.

Third, $35/month for support? Of course, this is on top of the doctors existing e-MDs support contract. Such a terrible plan by e-MDs. If they felt like they needed to get some money for the support that would be required for their iPhone EMR app, then they should have rolled it into the existing support contracts. Then, no one would complain. At least not as loudly.

Now I’m starting to wonder what other EHR vendors are charging for their apps. Let me know what you’ve been charged for your EHR app. A while back I posted about all the various EMR Android apps. All of them were free.

Healthcare Infrastructure Independence

Posted on November 3, 2010 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

I think it was at the Mobile Health Expo that I heard someone talk about the idea of Infrastructure Independence as the new model for healthcare. I thought it was a really interesting idea.

They described the current model of healthcare as follows:
*Low frequency visits
*Acute care focused
*Appointment driven
*Location centric
*High cost

Then they described what the considered to be the future of healthcare:
*High touch
*Right treatment
*When they need it
*Where they are
*Lower cost

Of course, this was all said in the context of infrastructure independence and mobile healthcare. I found the list and concept very thought provoking.

It also prompted a lot of questions like: What will this mean for doctors? What will it take to move to that type of healthcare?

I remember writing about an iPhone EMR back when the iPhone first launched. I had a lady from San Francisco contact me about an iPhone based EMR that she was using to document all of her patients. She had no office and did all home visits. She documented everything in her iPhone. Talk about keeping her fixed costs low. It was fascinating then and still is now.

Although, I think the idea above extends beyond just a doctor making home visits and documenting their visit through some mobile application connected to an EMR. Instead, The above descriptions describe a future where many times the doctor doesn’t need to be with the patient. I think this will involve some combination of streaming hi def video and medical devices in the home. Everyone has a thermometer at home. Why not a blood pressure cuff and other medical devices which stream the information from the device to your doctor?

It’s a very different world for healthcare. Making this change will be hard, but it’s an interesting world to consider. Certainly many doctors will hate the idea and others will embrace it. As a patient I look forward to the day when I don’t have to make the trip to the doctor and enjoy all the quiet time in the waiting room.