This was a great piece of advice that was given at my Health Tech Next Generation EMR 101 panel.
@2healthguru – Gregg Masters
We run from EMR vendors w/products that offer lots of free hours of training. Means EMR UI not Intuitive @brandrew0 #HTng11
I’d only clarify that unlimited free support is good, but it’s when they suggest you use a week of that free support that you run.