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You might be an #HITNerd If…

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You might be an #HITNerd If…

you can’t write your middle name in cursive, but you can touch type.

Find all our #HITNerd references on: EMR and EHR & EMR and HIPAA.

NEW: Check out the #HITNerd store to purchase an #HITNerd t-shirt of cell phone case.

Note: Much like Jeff Foxworthy is a redneck. I’m well aware that I’m an #HITNerd.

April 13, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and Google Plus. Healthcare Scene can be found on Google+ as well.

You might be an #HITNerd If…

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You might be an #HITNerd If…

you know that blue button is not a funny ICD-10 code.

Find all our #HITNerd references on: EMR and EHR & EMR and HIPAA.

NEW: Check out the #HITNerd store to purchase an #HITNerd t-shirt of cell phone case.

Note: Much like Jeff Foxworthy is a redneck. I’m well aware that I’m an #HITNerd.

March 30, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and Google Plus. Healthcare Scene can be found on Google+ as well.

You might be an #HITNerd If…

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You might be an #HITNerd If…

you remember people’s Twitter handle, but can’t remember their name, what they do, or where they’re from.

Find all our #HITNerd references on: EMR and EHR & EMR and HIPAA.

NEW: Check out the #HITNerd store to purchase an #HITNerd t-shirt of cell phone case.

Note: Much like Jeff Foxworthy is a redneck. I’m well aware that I’m an #HITNerd.

March 16, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and Google Plus. Healthcare Scene can be found on Google+ as well.

You might be an #HITNerd If…

Written by:

You might be an #HITNerd If…

you use the term Direct Message as a double entendre.

Find all our #HITNerd references on: EMR and EHR & EMR and HIPAA.

NEW: Check out the #HITNerd store to purchase an #HITNerd t-shirt of cell phone case.

Note: Much like Jeff Foxworthy is a redneck. I’m well aware that I’m an #HITNerd.

March 2, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and Google Plus. Healthcare Scene can be found on Google+ as well.

How #HealthIT Affects Social Media, Communications and Relationships – #HITsm Chat Highlights

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Topic One: How has #HealthIT utilized research in social networks (e.g., http://t.co/68HIycMwrT) in design of #EHR & #HIT systems? #HITsm


Topic Two: Social Media & Social Networks: How is #HealthIT most impactful with many:many communication/relationships? #HITsm

Topic Three: What can #Healthcare learn from #HealthIT & #IT generally? #HITsm

Topic Four: What #HIT trends will affect decision support for patients/providers? What has not been considered, but should? #HITsm

July 14, 2013 I Written By

Katie Clark is originally from Colorado and currently lives in Utah with her husband and son. She writes primarily for Smart Phone Health Care, but contributes to several Health Care Scene blogs, including EMR Thoughts, EMR and EHR, and EMR and HIPAA. She enjoys learning about Health IT and mHealth, and finding ways to improve her own health along the way.

EHR Expert Jobs, Healthcare Social Media, MU Attestation Data

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I guess Cleveland Clinic doesn’t think the government trained EHR workforce. I know a lot of them that can’t get a job in any EHR position.


This story is a crazy one and spiral out of control is the right term. Although, this post by Amanda Blum is the best look at the issues from my point of view. Dr. Nick is right that you do have to be careful. In fact, the case above wasn’t even something that happened on social media. It was something that happened in person at a conference and then social media blew it up. So, I’d actually argue that it’s more important than ever for you to be involved in social media. That way if something does blow up, you see it and can deal with the situation before it spins out of control.

What I do hate most about the story is the lack of civility and not giving people the benefit of the doubt. I hate that part of the way society is heading. Communication can solve a lot of issues if people would just use it. Instead, we assume the worst in people. That’s unfortunate.


Evan’s opening line to the blog post says, “CMS just released the December 2012 attestation data, and one thing is abundantly clear—many EHR vendors will not be around to see Stage 2.” I don’t agree with his conclusion. I expect we’ll have nearly as many in meaningful use stage 2 as we did in stage 1. Meaningful Use stage 3 is likely where we’re going to see fallout. Although, it does beg the question of how many EHR vendors will stay in business without EHR incentive money?

I’ve often said that it’s surprising how good of a business you can run with just a few thousand doctors.

March 31, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and Google Plus. Healthcare Scene can be found on Google+ as well.

Using Healthcare Social Media Effectively

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As most of you probably know, Shahid Shah and I recently did a webinar on “how to differentiate your products and services.” In case you missed it, we have an archive of the presentation on the Influential Networks website (The webinar auto plays). I think we do a pretty good job talking at a high level about many of the mistakes that we see companies making when they’re trying to communicate their message.

Turns out that pretty much everything that we talked about in the webinar could be applied to all of social media. Many people try to make social media too complex. At the end of the day social media is simply a platform to connect and communicate with people.

Once you realize that social media connects people, then you realize why many people call it the social media community. It really is a a community of people and just like in person communities they have social norms and expectations. One of the big messages we shared in the webinar above was that the smartest strategy is to Be a Good Member of the Community.

Much like in real life, those on social media are going to quickly make judgments about your involvement in social media. Are you going to be one who gives before you get or are you going to be someone there just trying to sale something. You can imagine which strategy works best.

The idea of give before you get is a powerful one and not always easy to accomplish. By our very nature we start thinking about what we can get out of a situation. The ironic thing is that if you approach social media with a give before you get mentality, you end up getting much more than you give away. Many think that the idea of give before you get is an altruistic type of mentality when in fact it’s really not. It’s incredibly selfish.

The difference with give before you get and altruism is that there’s no transactional relationship. You’re not giving something of value to someone with a fixed requirement that they give something of value in return. Instead you’re giving something of value to multiple members of the community over time and over time the community will return the favor. This is a hard concept for many organizations to understand. It’s a long term investment in community that doesn’t have a direct ROI. Therefore, it makes it difficult for a marketing or PR manager to sell it to their company.

Full Disclosure: The idea of “Give Before You Get” was taken from Brad Feld‘s awesome book called Startup Communities. I don’t think Brad imagined them being applied to online communities, but it’s amazing to see how the philosophy is the same offline as it is online.

With some of the healthcare social media strategies laid out, I want to offer some practical suggestions on how to participate in Healthcare Social media.

My number one social media tool (and the only one I pay to use) is HootSuite. It’s worth every dollar I pay for it (Although, it has a fully functional Free 30 Day Trial and a limited, but useful free version). Here are some of the top features for me:

Supports Multiple Social Media Accounts – I have multiple Twitter accounts and so I find this extremely useful, but you can also use it to manage Twitter, Facebook, LinkedIn, and Google+ all from one interface. I also love that it’s all web based, so regardless of which computer I’m using the interface is the same for me to be able to monitor and participate in social media.

#Hashtag Tracking – I love the way that you can add a stream to your Hootsuite interface for specific hashtags. For example, I have the #HITsm hashtag stored in my Hootsuite account under my @ehrandhit Twitter page. I’ll soon be adding the #HIMSS13 hashtag as we get closer to HIMSS. There are plenty of other ways to track hashtags, but Hootsuite is my favorite. Plus, it makes it easy to reply and/or RT messages using the hashtag.

Mobile – I’ve used a number of mobile interfaces (mostly for Twitter) and all of them were disappointing to me until I found Hootsuite. This is particularly true when you have multiple accounts. It’s really the only social media app I need on my mobile phone.

Scheduled Messages – While most of my tweets are sent when I think of them, there are also times when I don’t want a message to go out until a certain moment in time. The ability to schedule tweets to appear in the future is a real benefit to Hootsuite. For example, before HIMSS, I’m planning to schedule some messages about the New Media Meetup I’ll be hosting on Tuesday (more details tomorrow). It’s much easier to create these messages from my computer before HIMSS than trying to send them out during the business of HIMSS.

Auto Post – I mostly use dlvr.it to automatically send out my blog posts to my social media profiles, but Hootsuite can be used for this as well. I think that dlvr.it does a better job for this, but I do use Hootsuite to auto post to some social media channels that dlvr.it doesn’t support.

Social Analytics – I haven’t used this piece of Hootsuite as much since I have a lot of other analytics programs that I use. However, if I was a large organization trying to justify my social media spend, I’d be looking into the deep reporting that’s possible from Hootsuite.

Collaboration – Hootsuite provides a powerful set of tools for organizations to collaborate on social media. The best way for an organization to do social media is to involve a large portion of the company in the social media efforts. One of the biggest challenges with this approach is knowing who has done what on social media so you don’t have an overlap of effort which wastes time and can be embarrassing. Hootsuite’s team function is a great way to know who responded to which social media message and if there’s a message that still needs a response. Plus, you can do other things like assigning tasks to certain team members. Every organization that has more than one person participating in social media should take a look at these features.

I used Hootsuite’s feature set as a way for me to describe some different ways to use social media. Certainly each of the functions above can be found in many other social media tools. I’ve just found HootSuite to be the best implementation of all these features in one package, but at the end of the day it’s just a tool like many others. However, these tools can make your participation in the healthcare social media community much more efficient and effective.

February 6, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and Google Plus. Healthcare Scene can be found on Google+ as well.

Taking a Healthy Risk: Best Practices and Creative Use of Social Media in Healthcare

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I mentioned previously that I was a part of a panel on healthcare social media at the Digital Health Conference in New York City. The video from the healthcare social media panel was just posted on YouTube and so I thought I’d share it with those who weren’t able to attend the Digital Health Conference. It was a pretty diverse panel that offered a number of different perspectives and insights in how to use social media in healthcare. The names of the panelists are listed below the video.

Panelists from left to right:
John Lynn — Founder, HealthcareScene.com and Physia.com (@techguy @ehrandhit)

Wen Dombrowski, MD — Healthcare Innovation, Informatics, and Social Media Consulting, Resonate Health LLC (@HealthcareWen)

Amy Dixon, BSN, RN, HNB-BC — Nurse Blogger, Visiting Nurse Service of New York (@amyrnbsn @VNSNY_News)

Brian Ahier — Health IT Evangelist, Mid-Columbia Medical Center; President, Gorge Health Connect, Inc. (@ahier @MCMCHealth)

January 8, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and Google Plus. Healthcare Scene can be found on Google+ as well.

#HITsm and #hcsm Highlights Around Twitter – mHealth Lists

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The #HITsm Chat was put on hold for another week, so here are some of of my favorite tweets I found by searching #HITsm and #hcsm on Twitter. I saw a lot of lists this week, and thought these were kind of interesting.

This is a good list to review, for anyone that is hoping to find an Internet-savvy doctor. Obviously, most people aren’t going to be close enough to see these doctors, but there are a lot of interesting stats about them, and how they have embraced the Internet and Social Media in their practices. There is a good variety of doctors here, from different specialties  If you follow very many doctors on Twitter, you’ll probably recognize at least a handful of these names.

If you are wary about mHealth, or having your doctor be on Twitter and Facebook this list might put your mind at ease. There are so many benefits to doctors and physicians creating a more Internet-friendly practice, and many of them are listed here. I love that the doctor’s offices and hospitals that my family use have really embraced mHealth, and after reviewing this list, I am starting to recognize all the benefits that come from this.  Personally, I really love being able to connect with our doctor offices on Facebook, as well as on a patient portal — I’ve been able to get answers from nurses quickly, rather than having to actually go in to the doctor.

Some interesting insights about how medical care is getting better and better…and of course, as this tweet mentions, Health Apps is on the list. I’m not surprised by that one bit.

And finally, here’s a great list of resources for those in the healthcare industry that are wanting to make the jump into social media. There is an eBook, case studies, top blog posts, and more. This is definitely a must-have list for any pratice wanting to get more involved.

Have a happy New Year, everyone! Be sure to check back next week (over at EMR and EHR) for the #HITsm highlights.

December 29, 2012 I Written By

Katie Clark is originally from Colorado and currently lives in Utah with her husband and son. She writes primarily for Smart Phone Health Care, but contributes to several Health Care Scene blogs, including EMR Thoughts, EMR and EHR, and EMR and HIPAA. She enjoys learning about Health IT and mHealth, and finding ways to improve her own health along the way.

A Smart Approach To Medicine And Social Media

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It’s always a pleasure to touch base with the thoughtful blog  (33 Charts) written by pediatric gastroenterologist Dr. Bryan Vartabedian. This time, I caught a piece on how Dr. Vartabedian handles social media communication with patients, and I thought it was well worth a share.

While your mileage may vary, here’s some key ways Dr. Vartabedian handles medical contact online with consumers:

* He never answers patient-specific questions from strangers

As he notes, people generally ask two kinds of questions, patient-specific and non-patient specific. While he’s glad to answer general questions, he never answers patient-specific ones from strangers, as it could be construed that he’s created a professional relationship with the person asking the question.

* He guides patients he’s treating offline

If an existing patient messages Dr. Vartabedian, he messages back that he’d be happy to do a phone call. He then addresses their concern via phone, while explaining to patients how both he and they could face serious privacy issues if too much comes out online. Oh, and most importantly, he documents the phone encounter, noting that the patient who reached out in  public.

* He flatly turns down requests for info from people he loosely knows

The only exception he makes is for family and very close friends.  In those cases he arranges evening phone time and spends 45 minutes getting facts so he can offer high-quality direction.

I really like the way Dr. Vartabedian has outlined his options here — it’s clear, simple, and virtually impossible to misunderstand.  It’s hard to imagine anyone being offended by these policies, or more importantly, having their privacy violated.  Good to see!

If you’re a doctor how do you handle your social media interactions with patients?

August 29, 2012 I Written By

Katherine Rourke is a healthcare journalist who has written about the industry for 30 years. Her work has appeared in all of the leading healthcare industry publications, and she's served as editor in chief of several healthcare B2B sites.