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Disruptive Innovation vs Incremental Improvement – #HITsm Chat Topic

Posted on April 18, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 4/21 at Noon ET (9 AM PT). This week’s chat will be hosted by Colin Hung (@Colin_Hung) on the topic of “Disruptive Innovation vs Incremental Improvement”.

The term “disruptive innovation” has been driven into our minds by technology and business media. It is the goal of many #HealthIT startups as well as innovation teams at healthcare organizations. Everyone is hoping that their technology or service will be labeled as the next disruptive innovation. I dare say that we are in danger of becoming so obsessed with being disruptive that we are ignoring the here-and-now.

When Clayton Christensen coined the term “disruptive innovation” back in the 90s, he used a very strict definition:

A process by which a product or service takes root initially in simple applications at the bottom of a market and then relentlessly moves up market, eventually displacing established competitors.

In a more recent 2015 HBR article Christensen warns about labeling every improvement as disruptive:

Many researchers, writers, and consultants use “disruptive innovation” to describe any situation in which an industry is shaken up and previously successful incumbents stumble. But that’s much too broad a usage.

If we get sloppy with our labels or fail to integrate insights from subsequent research and experience into the original theory, then managers may end up using the wrong tools for their context, reducing their chances of success. Over time, the theory’s usefulness will be undermined.

Using Christensen’s definition, a disruptive innovation in healthcare would be something that starts off in the underserved part of the market (ex: people who don’t seek care or can’t afford it) and would be seen by incumbents (healthcare providers) as an inferior solution. Slowly that new product/service would go up-market until it replaces the incumbents. Using this lens, many of today’s supposed disruptive #HealthIT innovations fall short. There aren’t many that are aimed at the underserved healthcare markets.

When you use the more common definition, a disruptive innovation is anything that shakes up an incumbent’s market. In a perverse way, this common understanding leads to fear and self-preserving actions. By labeling something as disruptive, you immediately put incumbents on notice – and in response they raise barriers to protect themselves. In a risk-adverse environment like healthcare, convincing someone to adopt a new technology or process is difficult enough but when you label a technology as disruptive, additional barriers get raised: How will it affect privacy? How will clinicians react to it? Will it impact billing? Very few healthcare organizations want to be first to adopt an unproven technology/process.

So the question is, do we even need to proactively seek disruptive innovation in healthcare? Can we not just focus on rapid incremental improvements instead? Let’s fix EHRs so that they aren’t administrative burdens on physicians. Let’s redesign patient portals to be easier to use and let’s fill them with the content patients actually want. Let’s figure out ways to make healthcare payments more transparent. Are we so desperate for a label that we’ve lost sight of making an everyday difference?

Join me on Friday April 21st at 12:00pm ET as we discuss the following questions on #HITsm:

The Questions
T1: Is healthcare too biased against adopting disruptive innovations? Can this bias ever be overcome? #HITsm

T2: Are #HealthIT companies too focused on finding/funding TOMORROW’s disruptive innovation (aka moonshot) vs improvements TODAY? #HITsm

T3: Is the problem just one of labeling? Does it matter in #HealthIT that something is disruptive vs incremental? #HITsm

T4: What do you believe will be the next disruptive innovation in healthcare?  #HITsm

T5: What can be done in healthcare to create an environment where innovation AND improvements are welcomed & encouraged? #HITsm

Bonus: If you had unlimited resources and budget, how would you use them to disrupt healthcare? #HITsm

Be sure to also join tonight’s #hcldr chat where Colin is starting the conversation around disruptive innovation vs incremental improvement.

Upcoming #HITsm Chat Schedule
4/28 – Where Did You Start and How Did You Get Here? The Story of Your Healthcare Career Path
Hosted by Lizzie Barrett (@eliztbarrett)

5/5 – Precision Health 101: Understanding the Keys to Value
Hosted by Bob Rogers (@ScientistBob) from @IntelHealth

5/12 – TBD
TBD

5/19 – Patient Education Using Healthcare Social Media
Hosted by Anne Zieger (@annezieger)

5/26 – TBD
Hosted by Chad Johnson (@OchoTex)

We look forward to learning from the #HITsm community! As always let us know if you have ideas for how to make #HITsm better.

If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.

Where to Meetup and Connect with People at #HIMSS17

Posted on February 1, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

The 2017 HIMSS Annual Conference is just around the corner. For those not familiar with the event, it’s the mecca of healthcare IT conferences that brings together somewhere in the neighborhood of 50,000 attendees and 1300 exhibitors in one place. It’s a weekly long feast for someone like me who eats, breathes, and sleeps healthcare IT. Although, it can be a bit overwhelming for those attending for their first time.

One of the things I’ve learned over my years attending HIMSS is that my favorite part of the conference is meeting and connecting with other brilliant healthcare IT minds. There are certainly some great educational opportunities that I’ll never forget and I’m always interested in what’s happening with the exhibitors at HIMSS, but the most satisfying experiences I have at HIMSS are the discussions, debates, and insight sharing that occurs with attendees.

With this in mind, I’ve put together a whole schedule of HIMSS 2017 meetups where anyone can join and participate in the discussion with myself and other experts. We welcome everyone to join us and share an alternate point of view, ask hard questions, and share insights that might help others in attendance. These meetups are a judgement free zone where everyone is welcome. However, you should expect vigorous debate, strong opinions, and respectful perspectives. That’s how we all learn and grow together.

You’ll find all the Healthcare Scene meetups listed below. Each meetup has its own topic, so browse through the list and select the ones that interest you most. Please invite any of your friends and/or colleagues who have an interest, experience, or expertise in any of these areas as well. A few have a registration, but the rest you can just plan to show up at the location at the specified time. Ask for the meetup and we’ll be easy to find.

Monday, February 20, 2017 HIMSS Meetups

HIMSS Social Media Ambassador Meetup – Monday, 2/20, 11:00-11:45 AM at the HIMSS Spot (Lobby C)
We’re honored that Healthcare Scene’s very own @techguy was selected as 1 of 20 HIMSS Social Media Ambassadors. This is a select group of some of the most influential people in healthcare IT social media. This meetup organized by HIMSS will bring together the 20 social media ambassadors to talk about insights into healthcare IT, HIMSS17 and social media.

Healthcare Consumerism Meetup – Monday, 2/20, 1:00-2:00 PM at the Dell EMC Booth #3161
At this meetup, we welcome you to join us in a discussion about a topic which will impact all of us: Healthcare Consumerism. It’s clear that patients are becoming more active, involved and informed in their healthcare. At this meetup, we’ll discuss how far healthcare consumerism will go and what this means for healthcare. We’ll discuss the challenges and opportunities this presents along with a realistic discussion of who holds the power in healthcare today and where that could go in the future. We’ll be tweeting on the #TransformHIT hashtag during the event.

Cloud Security Meetup – Monday, 2/20, 3:00-4:00 PM at the CDW Healthcare Booth #2761
This meetup and discussion will be led by my partner Shahid Shah (@shahidnshah), Neal Clark, Cloud Client Executive at CDW Healthcare, and myself. If you’re like most healthcare organizations and one of your bigggest challenges is cloud security, you’ll want to take part in this discussion. We’ll be discussing topics such as ransomware, the shadow IT risk, and ensuring cloud security from HIPAA business associates. Be sure to register for the meetup here.

Tuesday, February 21, 2017 HIMSS Meetups

#HITsm and #hcldr Meetup – Tuesday, 2/21, 10:00-10:45 AM at the Orlando Convention Center Lobby Hall D
We’re going back to our roots and doing a true tweetup with the combined #HITsm and #hcldr crowds at HIMSS 2017. I think we have got some ideas on how to make this meetup special. First of all, we’ve enlisted the help of community rock stars Sarah Bennight (@SarahBennight), Mandi Bishop (@MandiBPro), and Shahid Shah (@ShahidNShah) to help us facilitate the meetup. This way everyone who comes will hopefully feel welcome and get a chance to meet and connect with incredible members of the #HITsm and #hcldr communities. Join us as we connect and collaborate to improve healthcare.

Digital Transformation Meetup – Tuesday, 2/21, 11:30-12:30 PM at the Dell EMC Booth #3161
We all hear about and talk about Healthcare Transformation or Healthcare Disruption, but what does this really mean to the healthcare Industry? Join us at this meetup where we’ll cut through the jargon and hype and talk about how we can pursue authentic collaboration that truly transforms healthcare. Plus, we’ll discuss trends in healthcare that are going to disrupt the status quo and how we can make sure our organizations are prepared for those changes. I’m also really pleased that the HC Disruptors group that Michael Joseph (@HealthData4All) started will be joining us. At the end of the day, our goal for this meetup is to explore how we can all be agents for change in making healthcare better. Join us for this open discussion. We’ll be tweeting on the #TransformHIT hashtag during the event.

Get Ready for Precision Health Meetup – Tuesday, 2/21, 2:00-2:45 PM at the Intel Booth #2661
Precision Health is the future of healthcare, but many healthcare organizations are still trying to figure out what they can do with all this data. Join us at this meetup to discuss the impact of precision medicine on patients, clinicians, and IT experts. Plus, we’ll dive into what your organization can do today to make sure you’re ready for precision health. If your organization is up to your ears in data and not sure how to use it, join us for this discussion. This meetup will also be available live via Periscope on @IntelHealth.

Strategies to Enhance Your Professional Profile Meetup – Tuesday, 2/21, 4:00-5:00 PM at the Hyatt Regency Orlando – HIMSS Career Fair – 4Medapproved Booth #12
For those career concious people, this meetup will take place at the HIMSS Career Fair that’s across the street at the Hyatt Regency. We’re pleased to have Wendy Whitmore from 4Medapproved, Jeff Cunio from Pivot Point Consulting (A Vaco Company), Christine “Chris” Hutchison from Encore (A Quintiles Company), and myself leading the discussion. If you’re looking for a job or you’re looking to hire someone, join us at this meetup and you will not be disappointed by the engaging discussion and networking. Be sure to sign up if you plan to attend.

New Media Meetup – Tuesday, 2/21, 6:00-8:00 PM at Cuba Libre at Pointe Orlando
This is the 8th annual New Media Meetup at HIMSS. This event brings together most of the influential people in Healthcare IT social media and a wide variety of journalists, bloggers and readers as well. Plus, thanks to our sponsor, Stericycle Communication Solutions, we’ll have food, drinks, and some killer giveaways. This event does require you to register to attend, so please be sure to register if you plan to join us.

That’s all the HIMSS 2017 meetups we have scheduled for now. That’s probably enough, but if we add any more, we’ll be sure to update this post with others.

Dell, CDW, Intel, and Stericycle are all sponsors of Healthcare Scene and paid to sponsor a number of these meetups.

Voting for the #HIT99 Starts Now!

Posted on July 6, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

A few of my healthcare social media friends were talking about why there was no #HIT100 this year and suggested that in true social media fashion someone should pick it up and run with it and I was nominated. I’m always happy to run with a good idea. Especially when @ShimCode offered to take care of the hard work. We also wanted to respect that we didn’t start the #HIT100 and so we created our modified version called the #HIT99. In open source we’d call that a fork of the original project. Hopefully we can still have the same spirit of fun and healthcare social media discovery that was embodied by the original #HIT100 (See last year’s unofficial list).

The first #HIT100 was started by @theEHRGuy as a great way to celebrate the Fourth of July holiday and turned out to be a fun way to get to know many of the various healthcare social media influencers throughout the summer. This summer we hope we can do the same with the #HIT99.

If you missed past versions, the #HIT99 is a way for you to recognize your peers, friends, and heroes who have been contributing to the #HealthIT, #HITsm, #hcsm, #HITchicks, #hcldr, and other related communities through their tweets, blogs, books, etc. Your nomination is a small reward for their efforts and all of the nominations in aggregate make for an amazing list of people working to improve healthcare. Plus, we’re looking at having a great #HIT99 celebration/meetup at 2016 HIMSS in Las Vegas as well.

In order to make the nominations more meaningful, we ask that all nominations include the person being nominated, the #HIT99 hashtag, and a short phrase or hashtag identifying why you’re nominating that person. Explaining “Why” is not required, but you’ll receive bonus points from the person you’re nominating and the rest of the community for doing so.

Here’s an example nomination: “I nominate @HITConfGuy to the #HIT99 list, because he makes it easy for me to filter through the mass of tweets during HIMSS.”

We’ll be using the following rules for counting nominations:
1. Twitter accounts must have existed prior to today.
2. The nomination process is completely socially biased, but we’ll filter obvious abuse where reasonable (Did the Chilean Princess with no followers really nominate you?).
3. RTs will be counted if they include the required elements.
4. Thank you RTs by the person being nominated will not be counted, but we do encourage sincere gratitude being expressed to those who nominate you. If you remove the nomination from your tweet you’ll have more room to show thanks without cluttering the stream.
5. There will only be one round of voting.
6. Please do not include the #HITsm or other hashtags unless they apply to the person(s) being nominated. Let’s be conscious of unnecessarily adding tweets to everyone’s stream.
7. Nominations will be counted at the sole discretion of the hosts (This is for fun anyway, so don’t stress it.)
8. Last but not least, you must have lots of fun!

I’m looking forward to seeing all the nominations and the final list of 99 healthcare social media influencers. Plus, I can’t wait for all the tweets joking that they’re part of the 99.

Legal Disclaimer: By submitting a nomination, you agree that any statements are your own opinion otherwise you would not have written or tweeted the message. All statements, whether funny or not, are your own information and thoughts. Funny tweets add no weight to your vote, but if you make us laugh we’ll love you for it. All other generic disclaimers apply, we just couldn’t take up any more words to state them.
Thanks @Matt_R_Fisher

Past #HIT100 Lists:
2014 #HIT100
2013 #HIT100
2012 #HIT100
2011 #HIT100