In a recent Healthcare IT News article, they wrote about a KLAS research study that found that the speech recognition market is ready to grow. Here’s a small portion of the article:
Providers report a demonstrable return on their speech recognition dollars, according to a new report from KLAS. Participants of the study indicated benefits of speech recognition such as staff reductions, improved report turnaround times and increased physician satisfaction.
“The speech recognition market is ripe for healthy growth,” said Ben Brown, author of the report. “Currently, less than one in four hospitals use the technology, however, in light of meaningful use and the benefits providers point out in this study, we expect it will assume a more prominent place in the role of clinical documentation.”
It seems like a bit of journalistic spin to say that speech recognition provides a “demonstrable return.” My personal experience tells me that users either love or hate speech recognition. The article does aptly state that it requires some up front investment to learn voice recognition and access the long term benefits that voice recognition provides.
The other obvious part of the report is that Dragon still dominates the voice recognition landscape. I recently also got an email from Eric Fishman of EMR Consultant, EHR Scope, EHR TV, etc fame (and also an advertiser on this site) about a new voice recognition, dictation and transcription software they’re distributing called Frisbee.
I could see this type of software providing the platform for the future of the transcriptionist. Neil Versel recently posted the news that the Medical Transcription Industry Association (MTIA) will be changing their name to the Clinical Documentation Industry Association. No doubt transcription companies are looking at ways to survive. One of those ways will be for the transcriptionist to go beyond just transcribing to assisting with the clinical documentation (including the complicated ICD-10). Seems like Frisbee’s voice recognition into the EMR with the Frisbee routing capabilities for doctors approval and sign off could be an interesting workflow.
I’m not quite as bullish on voice recognition as the report linked above, but there’s no doubt that voice recognition will continue to play a role in healthcare. Especially as it continues to improve its recognition ability and becomes integrated with mobile devices.