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EMR and Physician Time, EMR Humor, GE User Group, and EMR Sales

Posted on April 22, 2012 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Lots of interesting discussions happening about EMR and healthcare IT this week. Someone recently called it the golden age of EHR. It’s really hard to argue with them. I’ve only been in the healthcare IT and EHR world for the past 7 or so years, but it has never been more exciting than now. There’s an energy and excitement that is tangible. I just hope it takes us to an even more exciting time.

Now, without further ado, some of the various EMR, EHR and healthcare IT tweets that I found interesting or worth a comment:


While I’ve certainly seen what this tweet describes, I don’t think it has to be the case. It depends a lot on how the EMR is used and how the EMR is implemented.


Oh my…I’m a total nerd for loving the EMR humor.


I know nothing about Wyse, but seeing this tweet had me disappointed. I asked to attend the Centricity User group meeting (hosted by a third party, not GE), and never got access. It’s too bad. I can almost understand some concern (albeit unwarranted) of having a blogger at their user group meeting, but a third party should have been glad to have the exposure. Pretty disappointing since I love going to user group meetings so I can talk to the hard core every day EMR users. Oh well, I’m sure there will be more.


Only 14%? That number seems really low. Plus, it’s hard to believe any number unless a specific EHR company releases their growth, but even then you have to be careful understanding where they got that number. If they only have 1 EMR install, then it’s easy to grow 500%.

Predicting a 6 Month Rush to EHR Starting August 2012

Posted on March 15, 2012 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

As I look forward to EHR in the year 2012, it was suggested to me at HIMSS that we’re going to see an EHR adoption rush starting in August 2012. If you think about the timeline and all the other EHR happenings, I think this very much will be the case.

I saw a tweet (which I can’t find now) which said something to the effect of meaningful use attestation in January of 2012 was as big as all of 2011. I also have read about the mass of meaningful use attestation that happened at the end of 2011. With only having to attest for 90 days it makes sense why so many people waited until the end of 2011 to attest to meaningful use.

I expect we’re going to see the same rush to meaningful use attesation in 2012 as well. However, you don’t just implement and EHR and then start your meaningful use attestation the week after you implement an EHR. In most cases, you need at least a couple months (more in the hospital case) after implementing an EHR to “get your feet under you” and be ready to concern yourself with the meaningful use requirements.

With this in mind, I expect these next 3 months will be critical for EHR vendors that want to fill their Fall EHR sales pipeline. EHR adoption will slow down a bit during summer when doctors head out on vacations. Then, Fall 2012 will start the rush of EHR adoption in order to meet meaningful use requirements in 2012.

Of course, it’s also likely that many doctors will procrastinate their EHR selection process. They’ll wait until Fall and then rush through EHR selection. I think this would be a real tragedy for EHR since selecting the right EHR is the mot important part of the EHR implementation.

EHR Salesman Joke

Posted on October 14, 2011 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Since it’s Friday and I know that many of you stop reading the site cause you’ve already headed off for the weekend, I decided I’d keep it short and sweet this Friday. Plus, hopefully this joke will give you a great laugh to start the weekend.

Whats the difference between a EHR salesman and a used car salesman? The used car salesman KNOWS when he is lying!

Now you know why I have a category on this blog called EMR sales miscommunications.

Thanks to Mark Wright from Aquarius Imaging for giving me the joke.

SaaS EMR versus Client Server EMR

Posted on January 2, 2011 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

I think the debate over a SaaS based EMR versus a Client Server EMR is never going to end. Maybe we should just have a peace treaty and decide that whoever has a SaaS EMR is going to love the SaaS model and the benefits and features of a hosted EMR solution. The client server EMR people are going to love their in house “doctor controlled” EMR software with its inherent features and benefits.

What inspired this post? A few old threads popped up on my stats page. First, is a SaaS EMR versus Client Server EMR poll I did back in June of 2009 about which type of EMR setup people prefer. Here’s the results (as of this posting):
Client Server EMR (Client Install) – 35 Votes
Client Server EMR (Web based) – 28 Votes
Hosted Web based EMR (SaaS/ASP) – 84 Votes
Huh? – 3 Votes
Doesn’t Really Matter – 7 votes

That’s good enough as a tie for me. Probably reflects the chasm we have in EHR and EMR companies. There’s plenty of each to go around.

The above poll also led me to this post about the myth that a SaaS EHR is required to show meaningful use. I forgot that some EMR companies (or likely their sales people) were spreading these crazy myths about meaningful use.

Access to EMR Stimulus Money

Posted on January 15, 2010 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

It’s going to be a really interesting next couple months in the world of EMR sales. I have a feeling that doctors are going to hear everything imaginable from the various EMR salespeople they meet. I’ve already talked about an EMR vendor talking about being EMR stimulus ready. I think that’s a good plan for EMR vendors and will be the minimum expectation for most doctors. Probably shouldn’t be (at least for small practices), but I think that it will be. Doctors will likely want to know they at least have a chance. Most doctors are going to want to know the answer to the question, “Can your EMR software get me the HITECH act stimulus money?” EMR vendors better be prepared to answer.

The problem is that few doctors will be prepared to know if the answer they receive is factual or not. So, I’d love for people to share what they hear from EMR salespeople in the comments of this post. I’m sure we’re going to get some crazy ones, but hopefully we’ll also get some stories of quality EMR salespeople as well. Hopefully together we can help each other out and debunk any “EMR sales miscommunications” that might be happening. Especially things said by EMR salespeople about the potential EMR stimulus money.

My favorite thing I hear (although, I guess in many ways it’s my least favorite) is when an EMR salesperson says, “The government has mandated use of an EMR.” This is just not true. I’m not sure they even could mandate it’s use, but even if they could they haven’t.

If we get enough good questions, I’ll highlight them in a future post.

EMR Hype, Hope and Hyperbole

Posted on August 24, 2009 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

I’ve been exchanging emails with someone in the EMR industry who described us as going through some interesting times of hype, hope and hyperbole.

Then, they went on to say:

“I have installed (successfully and not so successfully) EMR’s and clinical systems from most vendors since the mid 90’s and found almost all vaporware looking for their next sale, but not too worried about their last.”

Thankfully, I know a couple EMR vendors that aren’t just “vaporware looking for the next sale.” Sadly, far too many of them are.

My Least Favorite EMR Vendor Sales Line

Posted on May 26, 2009 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

A feature of every EMR vendor is a whole multitude of sales lines. If you’ve ever talked to a EMR sales person, you know what I’m talking about. This isn’t really unique to EMR sales. The same can be said of most software that’s trying to solve complex problems.

Well, there’s one EMR vendor sales line that gets on my nerves more than any other line. Let’s take a demo of an EMR vendor’s templates. Now here’s the line that I absolutely abhor:

“You can make it do whatever you want.”

Hearing this is like hearing fingernails on a chalkboard for me. Certainly, the intent of their comment is that the EMR template creation is really flexible (and it very well might be). However, the superlative “whatever” is just wrong. Every software system has limitations and I can guarantee you that if you really start using an EMR system you’re going to bump into those limitations.

I guess my problem is using superlatives like whatever, any, all, always, etc. is just misleading and leads to what I call EMR sales miscommunication. Anytime you hear one of those things during an EMR demo (or even during an EMR training) you better start asking lots of questions.

Of course, these superlatives do a lot better job selling EMR software. I guess that’s why I’ll never be an EMR salesperson. Maybe it’s also why people seem to like reading my EMR blog posts.

Promising EHR Prospects with Short List of EHR Sales

Posted on April 11, 2009 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

I recently got the following message from a colleague who was attending HIMSS:

I overheard a couple of sales managers discussing how they have seldom had longer lists of promising prospects and shorter lists of contracts they expect to close this month.

This all goes back to my previous assertion that the HITECH Act and ARRA are actually slowing the number of EHR implementations. I expect this trend to continue throughout the rest of this year.

I’d say my nice bump in traffic also shows a similar trend. The HITECH Act and ARRA so far doesn’t seem to have increased adoption, but it certainly has increased interest in EHR. We’ll see if the increased interest in EHR ends up eventually increasing EHR adoption. Interest and education on the subject is the first step and a very good thing for the EHR industry.