Email and Twitter Follow Up With Patients

Posted on July 10, 2011 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Tonight I happened to eavesdrop (the beauty of Twitter) on a Twitter conversation between Bobby Ghaheri, MD (@DrGhaheri) and Chad Peterson (@hosewater2). Dr. Ghaheri is an ENT/Facial Plastic Surgeon and Dr. Peterson is a hockey loving urologist. I loved their twitter exchange about email and Twitter follow up with patients, so I’m posting it here for others to comment on.

UPDATE: Since there’s a problem with pulling in the tweets automatically from Twitter, here’s what was said:
DrGhaheri Bobby Ghaheri, MD
I use email and Twitter to follow-up on my patients. #hcsm

hosewater2 Chad Peterson
@DrGhaheri I don’t use email or twitter with patients. Just encourages unnecessary undocumented interactions. Is twitter HIPaa certified?

DrGhaheri Bobby Ghaheri, MD
@hosewater2 I document the conversation in EMR.

@hosewater2 Chad Peterson
@DrGhaheri wow, so double the time investment then. Interesting

DrGhaheri Bobby Ghaheri, MD
@hosewater2 yup. But not having to answer a phone note saves on the back and forth, which is what I’d prefer

[blackbirdpie url=”http://twitter.com/#!/DrGhaheri/status/90239677403103232″]
[blackbirdpie url=”http://twitter.com/#!/hosewater2/status/90265063193194496″]
[blackbirdpie url=”http://twitter.com/#!/DrGhaheri/status/90269478524428288″]
[blackbirdpie url=”http://twitter.com/#!/hosewater2/status/90270265879171072″]
[blackbirdpie url=”http://twitter.com/#!/DrGhaheri/status/90271423402221568″]