Nuance Healthcare to Introduce New Voice Capture and Language Understanding Solutions at AHIMA

September 30, 2011
Healthcare IT News
4 Min Read
CLU-Driven Solutions Unlock Meaning from Clinical Documentation; Leading Healthcare Enterprises Recognize Nuance for Vision and Delivery of Clinical Language Understanding
BURLINGTON, MA, September 28, 2011 —   Nuance Communications, Inc. (NASDAQ: NUAN) is announcing new CLU-driven solutions for the healthcare industry.  Clinical Language Understanding (CLU), an enhanced, healthcare specific natural language processing (NLP) technology, can identify and relate medical facts and “understand” what caregivers are saying.  By expanding its robust portfolio of medical speech offerings to include CLU-driven solutions, Nuance is delivering healthcare organizations with powerful innovation that can make disparate and unstructured clinical documentation meaningful and actionable.
“Clinical language understanding technology provides robust analytics capabilities to better understand what’s happening with patients as care is delivered over time and in multiple locations,” said Rasu Shrestha, M.D., vice president, medical information technology, at UPMC, a global health enterprise based in Pittsburgh.  “We’ve partnered with Nuance to capture rich clinical data through speech-enabled workflows, and together we are creating CLU-driven solutions that will convert that data into intelligence to improve operational processes and the delivery of care.”
At AHIMA, Nuance will showcase CLU technology as part of a broad spectrum of healthcare scenarios including:
  • Actionable Clinical Insight – Nuance will debut QualityAnalytics, an intelligent, CLU-driven data analysis engine that provides actionable, clinical insight across the healthcare enterprise.  QualityAnalytics can consume unstructured, narrative-based physician documentation and convert it – instantly and in real-time – into concurrent, actionable information more efficiently than manual chart review.
  • Transition to ICD-10 – In its booth, Nuance will showcase Computer-Assisted Physician Documentation technology, which combines Nuance’s speech recognition and CLU capabilities with 3M Health Information Systems’ clinical documentation improvement and coding expertise.  Together, Nuance and 3M are creating CLU-driven solutions to ensure that what clinicians document is high-quality and comprehensive, a necessity for the ongoing delivery of care and for effective coding for accurate billing and reimbursement.  For more on Nuance’s work with 3M visit here.
“High-quality clinical documentation is fundamental to operational and clinical success; it is also a driving element to progress and transition associated with EHRs and ICD-10,” said Lori P. Jayne, RHIA, Privacy Officer, Health Information Management Director at Lahey.  “At Lahey we’re partnering with technology leaders, like 3M and Nuance, that can support our healthcare enterprise from the time data is captured, through care delivery and at every instance where there is an opportunity to leverage better data to improve processes and decisions.  Technologies like speech recognition, computer-assisted physician documentation and clinical language understanding engage our nurses, physicians, coders and others to ensure we are operating under best practices as we collect and use clinical information to drive a real improvements for our business and for our patients.”
At AHIMA, Nuance will have its full healthcare portfolio on demonstration at booth #701.  With medical speech solutions from Nuance, clinicians can capture the patient story anywhere, on any device, integrated into their care delivery workflow.  The addition of CLU-driven solutions as part of the speech-enabled clinical documentation process empowers healthcare organizations to transform the patient story into meaningful, actionable information.
“Nuance is not only supporting healthcare organizations’ documentation process, we are improving it and evolving it,” said Janet Dillione, executive vice president and general manager, Nuance Healthcare.  “To date, the healthcare industry has struggled to unlock meaning from unstructured clinical documentation without intensive, manual analysis.  At AHIMA, we are showcasing invaluable, new CLU-driven technologies that will enable healthcare organizations to capture, understand and use their data more intelligently across the healthcare enterprise than ever before.”
About Nuance Healthcare
Nuance Healthcare, a division of Nuance Communications, is the market leader in providing clinical understanding solutions that accurately capture and transform the patient story into meaningful, actionable information.  Thousands of hospitals, providers and payers worldwide trust Nuance speech-enabled clinical documentation and analytics solutions to facilitate smarter, more efficient decisions across the healthcare enterprise.  These solutions are proven to increase clinician satisfaction and HIT adoption, supporting organizations to achieve Meaningful Use of EHR systems and transform to the accountable care model.  Recognized as “Best-in-KLAS” 2004-2010 for Speech Recognition we invite you to learn more, http://www.nuance.com/for-healthcare/index.htm.
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About Nuance Communications, Inc.
Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of voice and language solutions for businesses and consumers around the world.  Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.  For more information, please visit www.nuance.com.

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