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April 30, 2011

Voalté’s Connectivity Enables Hospitals to Leverage Infrastructure

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Voalté enables caregivers at the medical center to make high-definition VoIP calls, receive critical alarms and send and receive presence-based text messages on the iPhone. This unique deployment includes integrations to the hospital’s Siemens PBX, GE Dukane nurse call system, and Cerner ADT alarms through Philips’ Emergin Enterprise Service Bus over its Cisco wireless network.

Heartland Regional Medical Center’s GE, Siemens, Cisco, Philips and Cerner systems integrated to Apple iPhone

 

SARASOTA, Fla. April 28, 2011 – As tablets and smart phones evolve and make their way into hospitals, many health care executives are working to develop a successful mobile-integration strategy. St. Joseph, Mo.-based Heartland Regional Medical Center recently implemented Voalté’s iPhone solution, which leverages the hospital’s disparate systems onto a single communication platform.

Voalté enables caregivers at the medical center to make high-definition VoIP calls, receive critical alarms and send and receive presence-based text messages on the iPhone. This unique deployment includes integrations to the hospital’s Siemens PBX, GE Dukane nurse call system, and Cerner ADT alarms through Philips’ Emergin Enterprise Service Bus over its Cisco wireless network.

“Our nurses wanted iPhones because they can communicate faster using only one device and smart phones offer anywhere access,” said Dr. Joe Boyce, chief medical information officer at Heartland Regional Medical Center. “We evaluated handsets and voice badges and chose to implement Voalté’s iPhone solution because it works with our existing infrastructure and allows our clinical staff to provide a higher level of care. Replacing legacy phones with Voalté has been a smart decision.”

Health care organizations like Heartland Regional Medical Center need to find a communication solution that leverages their current investment and provides a platform for future expansion and functionality, according to Trey Lauderdale, vice president of innovation at Voalté.

“We are excited to have a partner like Heartland Health that is helping us drive the future of point-of-care communication,” he said.

Streamlined and simplified communications allows nurses to focus on providing care and service.

According to Julia Jacobs, a registered nurse at Heartland, texting another clinician is much easier for the nurses than roaming from room to room or having them paged overhead, which often disturbs patients who are resting.

“When I am in the room trying to comfort a patient or the patient’s family, I need to provide a peaceful environment for them,” said Jacobs.  ”It was hard to do that when my pager and phone would continue to go off.”

According to Boyce, nurses want to see the right information at the right time in the right form.

“Our nurses don’t care about all the integration that is happening behind the scenes,” said Boyce. “Voalté enables them to spend more time with their patients.”

Anything that relieves nurses of non-clinical duties frees them up for patient care, Lauderdale said.

“The time alone that we will save by being able to text message a group of people is priceless,” said Jacobs. “I love being there to hold my patient’s hand or provide support for my patient’s family. Now I have more time to do that.”

About Heartland Health

Heartland Health is a not-for-profit, fully-integrated health system serving community members of northwest Missouri, northeast Kansas, southeast Nebraska and southwest Iowa. More than 3,200 caregivers (employees, volunteers and providers) provide the best and safest care by focusing on acute illness and injury through physician and hospital care services including cardiac; women and children; primary care; oncology; surgery; orthopedics; and neurosciences. Heartland Health caregivers are dedicated to improving the health of the community, one individual at a time through the work of Community Health Improvement Solutions and the innovative initiatives of the Heartland Foundation. All entities work collaboratively to fulfill Heartland Health’s mission — to improve the health of individuals and communities located in the Heartland Health region and provide the right care, at the right time, in the right place, at the right cost with outcomes second to none. For more information on Heartland Health, please visit www.heartland-health.com <http://www.heartland-health.com> .

About Voalté
Voaltéâ provides compelling software solutions for healthcare institutions that solve communication problems at the point-of-care. Voalté products are designed to be intuitive, high value, mission critical applications running on the latest generation of touch-based smartphones.  For more information, visit www.Voalte.com

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Accenture Teams with Harold P. Freeman Patient Navigation Institute to Equip More Navigators with Skills

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Accenture  and Patient Navigation Institute (PNI) announce initiative to broaden use of Navigators in patient care – increases certified Navigators and builds health alignment (i.e. payers, providers) to sustain adoption.  First pilot program will go-live in Cleveland, Ohio.

The Tribeca Film Festival will feature a  HBO documentary on this project  in its -The Education of Dee Dee Ricks.  Patient navigators work one-on-one with patients to help them navigate the health system and care options – most commonly, with cancer care.  Dr. Freeman, founder of PNI, is a highly-recognized health luminary. Various medical journals (ie JAMA, NEJM) have published clinical evidence on the role of PNI’s program in improving cancer outcomes.

National initiative supports Accenture’s Skills to Succeed corporate citizenship focus, targets Cleveland for first program

New York; April 28, 2011 – Accenture (NYSE: ACN) and the Harold P. Freeman Patient Navigation Institute (PNI) today announced that they are teaming to equip more people with the skills to get jobs as patient navigators, who provide one-on-one guidance and assistance to patients dealing with the health care system.

The national effort, part of Accenture’s corporate citizenship initiative Skills to Succeed, focuses on three areas.  First, Accenture has worked with PNI to create a Website that features an online and text donation mechanism to enable donations to fund student scholarships for patient navigators.  The site was launched for the upcoming Tribeca Film Festival premiere of The Education of Dee Dee Ricks. The documentary captures one patient’s experience and highlights the work of PNI and the need for more patient navigators.

Second, Accenture employees will coach and mentor PNI graduates on business skills, including resume-writing and interview skills to support their job searches.  Finally, Accenture and PNI are focusing on Cleveland, Ohio, to create their first community program to help identify candidates and enable their access to training.  As a first step, Accenture has conducted an assessment, which found that, over the next few years, the Cleveland area will require several hundred new patient navigators.

“With 60 hospitals and a significant concentration of medical leaders, Cleveland is an ideal market in which to expand patient navigation,” said Jim Dickey, Accenture’s managing director in Cleveland. “Through our relationship with PNI, we can help build the skills of individuals interested in pursuing jobs as patient navigators, help improve the quality of healthcare and, ultimately, have an impact on the economic vitality of our community.”

Patient navigators, an emerging job in the healthcare field, eliminate barriers to timely screening, diagnosis, treatment and supportive care within the fragmented healthcare system, and they reduce disparities in access to diagnosis and treatment of cancer and chronic diseases, particularly among poor and uninsured people.  “Navigators can play an important role in connecting patients to advanced care,” said Mark Knickrehm, global managing director, Accenture Health. “From detection to recovery, patient navigators improve access and coordination to expertise, treatment and technology.”

“Our work with PNI helps bring to life Accenture’s commitment to building skills – drawing on our people’s passion, experience and dedication to developing and nurturing talent,” said LaMae Allen deJongh, managing director, Accenture US Human Capital & Diversity.  “This innovative public/private partnership can make a significant, lasting impact on the economic well-being of individuals, by developing skills and connecting people with the right job opportunities.”

“By training more people to become patient navigators, local healthcare systems will be better equipped to meet a community’s specific needs,” said Harold P. Freeman, M.D., of the Patient Navigation Institute.  “This effort will not only increase our number of patient navigators, but will also encourage more hospitals, health clinics and community-based organization to adopt the PNI training program to provide patients across the country with better access to healthcare services.”

About Accenture

Accenture is a global management consulting, technology services and outsourcing company, with approximately 215,000 people serving clients in more than 120 countries.  Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. Through its Skills to Succeed corporate citizenship focus, Accenture is committed to equipping 250,000 people around the world by 2015 with the skills to get a job or build a business. The company generated net revenues of US$21.6 billion for the fiscal year ended Aug. 31, 2010.  Its home page is www.accenture.com.

The Harold P. Freeman Patient Navigation Institute

Patient navigation was founded by Harold P. Freeman, M.D. in 1990, when he initiated and developed the first Patient Navigation program in Harlem to reduce disparities in access to diagnosis and treatment of cancer, particularly among poor and uninsured people. In 2007, as a direct result of a $2.5M grant received from the Armgen Foundation, the Ralph Lauren Center for Cancer Care and Prevention established The Harold P. Freeman Patient Navigation Institute (HPFPNI) to support Patient Navigation training to individuals and those associated with organizations. The Institute opened its doors to address the growth in Patient Navigation programs, but also to offer standards and best practices that are customizable to meet each program’s needs. For more information, please visit www.hpfreemanpni.org.

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