I had a chance to talk with Colin Hung from Stericycle, a real thought leader in the world of healthcare IT and patient engagement. You can watch our discussion below where we talk about the lack of patients at healthcare IT conferences and a healthcare IT vendor perspective around interaction with patients. Plus, we dive into the concept of patient experience and patient’s desire to communicate and interact with their physician. We also talk about self-scheduling appointments in healthcare and involving patients in product design.
Thanks to Colin for sharing a bit about the benefits of involving more patients in healthcare IT. I’m sure we could have talked for a few more hours about this topic.