The tech world is in a frenzy over the letter Apple’s CEO Tim Cook sent to the FBI in response to a request for Apple to create essentially a backdoor to be able to access the San Bernardino terrorists iPhone. It’s a messy and a complex situation which puts government against industry and privacy advocates against security advocates. Tim Cook in his letter is right that “this moment calls for public discussion.”
My favorite venture capitalist blogger, Fred Wilson, summed it up best for me when he said this in response to Tim Cook’s assertion that the contents of your iPhone are none of Apple’s business:
That is not an open and shut case to me.
Of course I’d like the contents of my iPhone to be out of reach of everyone other than me. But if that means the contents of the iPhones of child pornographers, sex slaverunners, narco gangsters, terrorists, and a host of other bad people are “none of our business” then that gives me pause.
I don’t think we can have it both ways. We have to choose one way or the other.
I think this is also complicated by the fact that Apple had unlocked phones previously. Albert Wenger expresses my fears around this subject:
We cannot and should not be living in digital fortresses any more than we are living in physical fortresses at home. Our homes are safe from thieves and from government not because they couldn’t get in if they wanted to but because the law and its enforcement prevents them from doing so. All we have to do is minimal physical security (lock the doors when you are out).
Please repeat after me: Surveillance is a political and legal problem, not a technical problem.
This quote is particularly interesting to me since this weekend when my family and I were away on a trip for President’s Day weekend, someone broke into our house (Side Note: We’re all fine and they realized once they got in that we didn’t have anything valuable to take. We mostly just had to deal with a broken door).
I feel similar to my favorite VC who said “I am struggling with this issue this morning, and I imagine many others are too.”
Turning to the healthcare perspective, privacy and security of health information is so important. It’s literally the intimate details of your life. I’ve heard some argue that Apple creating a way for the FBI to access this one phone would mean that all of our health information on iPhones would be at great risk of being compromised. I think that’s an exaggeration of what’s happening, but I understand the slippery slope argument.
What’s interesting is that none of us want our healthcare data to be compromised. However, if we were in a coma and the life saving information was on our iPhone, we’d love for someone to have a way to access that information. I’ve seen startup companies who’ve built that ability into the iPhone home screen for just this purpose.
I guess I’m torn on the issue. Privacy is important, but so is security. This weekend I’m going to be chewing on “We cannot and should not be living in digital fortresses any more than we are living in physical fortresses at home.” The problem with this concept is that fortresses are something we can plan and build. The other solutions are much more complex.