The Biggest Challenge in Healthcare: Excuses

Posted on January 29, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

In one of my many conversations, someone told me the following quote that really stuck with me. I can’t remember who told me it and they didn’t want to be named, but I thought the comment was incredibly insightful.

The problem with healthcare is that it’s all complex. If people want to find an excuse not to do something, they can find one.

I think this quote is spot on. Is there anything in healthcare that isn’t complex? At least in healthcare technology, everything is complex. It’s not enough to just create a solution and roll it out tomorrow. You have to consider HIPAA laws, FDA regulations, reimbursement regulations, Federal laws, state laws, medical licensures, medical liability, etc etc etc.

Doctors principle of “first do no harm” is very real in healthcare and a generally good principle, but it can also be invoked easily to say no to anything you don’t want to do. Even if the thing that could be done doesn’t actually do any harm and could actually be beneficial to patients.

My prediction is the next 10 years, organizations are going to be defined by how an organization approaches this challenge. On the one hand we’ll have organizations that choose to use complexity as an excuse to not innovate. On the other hand we’ll have organizations that embrace hard, challenging, complex problems with solutions instead of excuses. It won’t be easy for these organizations, but it will absolutely differentiate them from their competitors.

I’m not suggesting that we should lower the standards of what’s acceptable to implement in healthcare. Instead, I’m suggesting that we make the effort required to explore new innovations and collaboratively work on solutions that handle the complexity of healthcare while providing incredible value to your organization and patients. After all, the very best things in life are challenging and difficult. Let’s embrace the challenging and difficult instead of using it as an excuse for inaction.