My EHR User Conference Keynote – Where is EHR and Healthcare IT Headed?

Last month I was invited to give the keynote address at the gMed EHR User Conference. For those not familiar with gMed, it’s a Gastro focused EHR company out of Florida. Along with giving the keynote address, I loved the chance to mix and mingle with doctors, practice managers, and gMed’s staff to learn from them. No doubt, their experiences and insights will inform my future posts.

gMed was nice enough to have their videographer record my presentation so I could share it with all of you. I had many people come up to me after the presentation and say very nice things including invitations to come and speak other places. I’ve embedded the video recording below. Hopefully many of you will enjoy my talk as well.

Also, here are the slides I used for my presentation (Note: I don’t just read my slides so some of them might not make sense without the audio):

Full Disclosure: gMed is an advertiser on Healthcare Scene.

About the author

John Lynn

John Lynn is the Founder of HealthcareScene.com, a network of leading Healthcare IT resources. The flagship blog, Healthcare IT Today, contains over 13,000 articles with over half of the articles written by John. These EMR and Healthcare IT related articles have been viewed over 20 million times.

John manages Healthcare IT Central, the leading career Health IT job board. He also organizes the first of its kind conference and community focused on healthcare marketing, Healthcare and IT Marketing Conference, and a healthcare IT conference, EXPO.health, focused on practical healthcare IT innovation. John is an advisor to multiple healthcare IT companies. John is highly involved in social media, and in addition to his blogs can be found on Twitter: @techguy.

6 Comments

  • “Too many clicks” is a common cry amongst users seeking more user-friendly systems.

    True that a system that has a lot of clicks can often (probably usually) be more difficult to use, but there are many situations where more clicks can actually make a system easier to understand. It’s all about the workflow, and aligning the user interaction with the information flow to the mental model of the user.

    Also, there is a plethora of research in the field of Cognitive Psychology on the differences between novice and expert problem solving.

    Novices and Experts have a fundamental different way at looking at systems. We like to use a demonstration of the “Stroop effect” (google it) in workshops and conference talks to quickly illustrate differences.

    Understanding the different ways that different people attempt to solve problems can help EHR vendors create a system that works well for both occasional users, and those that use it every day.

    See our thought leadership post “Shoot for the middle” for some background http://www.theusabilitypeople.com/shoot-middle

    We are happy to finally see a focus on healthcare user experience. It has been a long road. We say “The future is Healthcare is Easy to Use”

  • Great talk, John!

    Just want to make sure one piece of information is corrected. In 2014, the value-based payment modifier for PQRS is applied to group practices of 10+ eligible professionals, not 100+. This will be reflected in 2016 reimbursements.

    It’s also important to note that next year, the VM will be applied to ALL providers, including sole practitioners. This is part of their plan for complete phase-in of the VM by 2017.

    CMS explains it in this education & outreach presentation: https://www.cms.gov/Outreach-and-Education/Outreach/NPC/Downloads/NPC-PFS-VBP-12-03-13-Slides.pdf

  • Thanks for the correction Joy. I’ll update my presentation. I guess I grabbed the wrong year. It’s hard to keep up. Although, the change will illustrate my point even more. Thanks again!

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