March 6, 2009
CCHIT Does Not Measure Usability, Implementation Service, Product Maintenance, Technical and Application Support
Written by: John
A very passionate poster on EMRUpdate recently found something anyone familiar with CCHIT already knew. It’s just really interesting that CCHIT seems to have put this in writing for all to read. Unfortunately, far too many doctors haven’t read this very important information. I’ll do my part and share it here:
“CCHIT, in fact, recognizes some of its own limitations. Its Certification Handbook states: Our criteria at this point can only represent broad, basic capabilities, and . . . these may prove insufficient for some practice specialties, or may be inappropriate or excessive for others; . . . our criteria do not assess product usability, implementation service, product maintenance, technical and application support; and other facts.”
Source: Finding a Cure: The Case for Regulation And Oversight of Electronic Health Records Systems, Harvard Journal of Law & Technology 2008 vol. 22, No. 1, by Hoffman and Podgurski, p. 133-4:
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