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The Rise Of mHealth And EHR Use, And The World Of Telehealth – Around Healthcare Scene

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mHealth is on the rise, and it looks like usage of smart phones among physicians is following that same trend. A recent study shows that usage rose about nine percent in 2012, which shows that it is becoming more accepted in the medical world. It will be interesting to see if it increases even more this year (I have a feeling it might.)

Similar to the increase in doctors using smartphones, there has been a jump in EMR and HIE use as well. A survey from Accenture found that over 90 percent of doctors are using an EMR in either their practice or at a hospital, and over 50 percent are using an HIE. This increase was highest among doctors in the United States. Be sure to read more of the interesting facts this survey found about EMR and HIE use in the U.S., and around the world.

Even though 90 percent of doctors are using an EMR at one point or another, only about 55 percent have actually adopted an EHR into their practice. It can be nerve-racking trying to find the perfect EHR. If you are finding yourself at that crossroad, be sure to read these five tips from ADP AdvancedMD on how to have a successful EHR implementation.

Still, some of you may be hesitant to implement an EHR. You may ask, is it worth it? Does it takeaway from healthcare? There is debate from both sides, each with compelling arguments. John believes that technology is overall positive in any industry, and discusses his thoughts, and some of the challenges that faces the industry.

Telehealth and medicine is so huge, it can be hard to digest. Neil Versel recently attended the American Telemedicine Association’s annual conference in Austin, Texas, and saw just how huge this market was. Be sure to check out this video he created from his experience, and to perhaps get a better idea about the many types of telehealth. Similar to the increase in doctors using smartphones, there has been a jump in EMR and HIE use as well. A survey from Accenture found that over 90 percent of doctors are using an EMR in either their practice or at a hospital, and over 50 percent are using an HIE. This increase was highest among doctors in the United States. Be sure to read more of the interesting facts this survey found about EMR and HIE use in the U.S., and around the world.

With summer quickly approaching, it’s more important than ever to stay hydrated. But if you need a little reminder, be sure to look into the Jomi Band.  It gives you warnings when you might be on the brink of dehydration, and makes it easy to keep track of how much water you’ve consumed in a day’s time.

May 12, 2013 I Written By

Katie Clark is originally from Colorado and currently lives in Utah with her husband and son. She writes primarily for Smart Phone Health Care, but contributes to several Health Care Scene blogs, including EMR Thoughts, EMR and EHR, and EMR and HIPAA. She enjoys learning about Health IT and mHealth, and finding ways to improve her own health along the way.

Android Security Risks May Outweigh Benefits

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Not long ago, my colleague John Lynn made a compelling pitch for the Android platform, arguing that it’s likely to take over healthcare eventually given its flexibility.  That flexibility stands in sharp contrast to Apple phones and tablets, which work quite elegantly but also impose rigid requirements on app developers.

That being said, however, there’s security risks associated with Android that might outweigh its advantages. The major carriers are doing little or nothing to upgrade and patch the Android versions on the phones they sell, leaving them open to security breaches.

The Android security problem is so egregious that the American Civil Liberties Union has filed a complaint with the  Federal Trade Commission, asking the agency to investigate how AT&T, Verizon, Sprint and T-Mobile handle software updates on their phones.

In the complaint, the civil liberties group argues that the carriers have been engaging in “unfair and deceptive business practices” by failing to let customers know about well-known unpatched security flaws in the Android devices that they sell.

What makes things worse, the ACLU suggests, is that the carriers aren’t even offering consumers the option to update their phones.  Though Google has continued to fix flaws in the Android OS, these fixes aren’t being bundled and pushed out to the wireless carriers’ customers.  As the ACLU rightly notes, such behavior is unheard of in the world of desktop operating systems, where consumers regularly get updates from Apple and Microsoft.

In its complaint the ACLU argues that the carriers must either provide security updates to customers or allow them to get refunds on their devices and terminate their contracts without any penalty. It’s asking the FTC to force the carriers’ hand.

In the mean time, with healthcare requiring strict data security under HIPAA, one has to wonder whether hospitals and medical practices should be using Android devices at all (at least for their work).  Of course, clinicians who are accustomed to using their personal Android phones or tablets will be inconvenienced and probably fairly annoyed too.  But as things stand, hospital CIOs better be really careful about how they handle Android phones in the healthcare environment.

April 26, 2013 I Written By

Katherine Rourke is a healthcare journalist who has written about the industry for 30 years. Her work has appeared in all of the leading healthcare industry publications, and she's served as editor in chief of several healthcare B2B sites.

Patients Want to Share Their Medical Data

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During the recent Dell Healthcare Think Tank which I took part in, I had an idea that I think is incredibly powerful and not talked about nearly enough. In fact, I think its reasonable to say that if we want to get healthcare costs down, then we have to learn how to do this well.

The idea revolves around how we talk about privacy of health information with patients. Far too often, patients just hear news reports that talk about all of the reasons they should fear their health information getting out in the open. Instead, they almost never hear stories about how having their health information shared with the right people will actually improve their health.

The simple fact is that if you lead with all the bad things that could possibly happen with health information in the wrong hands, then of course no patient is going to want their patient information shared. However, if they know how sharing their health information with the right people will improve their care, then patients are more than willing to share away.

Basically, what I’m saying is that sharing healthcare data has been marketed wrong. The privacy advocates are well organized and have many people fearful for what will happen with their health information. I don’t have any problem with privacy advocates, because they help us to pause to take a reasonable look at the importance of privacy. However, the need for proper privacy controls doesn’t mean that we don’t share healthcare information at all.

The beauty of all of this is that the majority of people think this is how it happens in healthcare today. They don’t realize that quite often their healthcare information isn’t traveling with them to specialists and hospitals. In fact, when patients discover that it doesn’t they’re usually quite surprised and don’t understand why it doesn’t.

I hope we can work on the data sharing message. We can share your data with the people who need it so we can improve your care. If patients hear this message, healthcare data sharing will not be feared but embraced.

March 29, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

HIPAA Omnibus – What Should You Know?

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I had the great opportunity to sit down with HIPAA expert, Rita Bowen from HealthPort, at HIMSS 2013 and learn more about the changes that came from the recently released HIPAA Omnibus rule. The timing for this video is great, because today is the day the HIPAA Omnibus rule goes into effect. In the video embedded below, Rita talks about what you should know about the new HIPAA changes, the new business associate requirements, and restricting the flow of sequestered health information.

March 26, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

The Final HIPAA Omnibus Rule: A Sharing of Accountability

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The following is a guest post by Rita Bowen, MA, RHIA, CHPS, SSGB, SVP of HIM and Chief Privacy Officer, HealthPort. If you’re attending HIMSS, I’ll be doing an interview with Rita at HealthPort’s Booth 6841 at Noon on Tuesday 3/5/13. Come by and learn more about the HIPAA Omnibus Rule and get any questions you have answered.

It seems an eternity ago, four years to be exact, that the HITECH Act introduced changes to HIPAA. After much speculation, rumor, innuendo and anticipation, HHS released the final HIPAA omnibus rule, which significantly amends the original HIPAA Privacy, Security, Breach and Enforcement Rules. HHS Secretary Kathleen Sebelius introduced the new rule by stating:

“The final rule greatly enhances a patient’s privacy protections, provides individuals new rights to their health information, and strengthens the government’s ability to enforce the law.”

Ms. Sebelius conceded that healthcare has changed dramatically since HIPAA was first enacted and that the new rule is necessary to “protect patient privacy and safeguard patients’ health information in an ever expanding digital age.”

The new rule, at 563 pages, is not brief, but covered entities can’t let that inhibit them from becoming intimately acquainted with this document. I’ve made an initial review of the rule and culled what I feel are its key concepts:

  • Business Associates (BAs) of covered entities are now, for the first time, directly liable for compliance with certain requirements of HIPAA Privacy and Security rules, including the cost of remediation of breaches for which they are responsible.
  • The rule goes so far as to revise the definition of a “breach.” This new definition promises to make the occurrence of breaches – and the required notification of breaches — more common.
  • The use and disclosure of protected health information for marketing and fundraising purposes is further limited, as is the sale of protected information without individual authorization.
  • The rule expands patients’ rights to receive electronic copies of their health information and to restrict disclosures to health plans regarding treatment for which they’ve already paid.
  • Covered entities are required to modify and redistribute their notice of privacy practice to reflect the new rule.
  • The new rule modifies Individual authorizations and other requirements to facilitate research, expedite the disclosure of child immunization proof to schools, and enable access to decedent information by family members and others.
  • The additional HITECH Act enhancements to the Enforcement Rule are adopted, including provisions addressing enforcement of noncompliance with HIPAA rules due to willful neglect.

Getting to Compliance

And now comes the challenging part – compliance! The new rule goes into effect on March 26, and covered entities and BAs are expected to comply by September 23, so there is much work to do. Hospitals and clinics need to thoroughly comprehend — and then prepare for — the sweeping changes in BA liability. They’ll need to communicate these changes and new requirements to BAs and update their BA agreements accordingly. And since BAs are now directly liable for breaches, organizations must decide how they’ll enforce their BA agreements with regard to privacy and security. Additionally, comparable agreements must now be shared between BAs and their subcontractors.

What are the keys to successful compliance?  The following tips should ensure your smooth transition into the new rule:

  • Become intimately acquainted with the new rule — and its ramifications for your organization, your BAs, and their subcontractors.
  • Identify a privacy officer within all of your partner organizations.
  • Define a process for the notification of patients in the event of a breach of their protected health information (PHI).
  • Update breach notification materials to reflect the new Rule.
  • Update, repost and redistribute your Notice of Privacy Practices.
  • Document current privacy and security practices, and conduct a risk assessment.
  • Make certain your healthcare security technology solution is flexible, secure, and scalable to handle the growing volume of audit inquiries promised by the RACs.
  • Encrypt all devices that store patient information.
  • Communicate new HIPAA requirements and expectations to BAs.
  • Update business associate agreements (BAAs) to clarify that BAs pay the cost of breach remediation, when the BA is responsible for the breach.
  • Provide a template of a comparable agreement for BAs to use with their subcontractors.
  • Monitor your partners’ efforts to protect patient data.

The new HPAA omnibus rule has arrived and the challenges it presents should not be underestimated. Communication and organization will be your keys to success!

Rita Bowen, MA, RHIA, CHPS, SSGB

Ms. Bowen is a distinguished professional with 20+ years of experience in the health information management industry.  She serves as the Sr. Vice President of HIM and Privacy Officer of HealthPort where she is responsible for acting as an internal customer advocate.  Most recently, Ms. Bowen served as the Enterprise Director of HIM Services for Erlanger Health System for 13 years, where she received commendation from the hospital county authority for outstanding leadership.  Ms. Bowen is the recipient of Mentor FORE Triumph Award and Distinguished Member of AHIMA’s Quality Management Section.  She has served as the AHIMA President and Board Chair in 2010, a member of AHIMA’s Board of Directors (2006-2011), the Council on Certification (2003-2005) and various task groups including CHP exam and AHIMA’s liaison to HIMSS for the CHS exam construction (2002).

Ms. Bowen is an established speaker on diverse HIM topics and an active author on privacy and legal health records.  She served on the CCHIT security and reliability workgroup and as Chair of Regional Committees East-Tennessee HIMSS and co-chair of Tennessee’s e-HIM group.  She is an adjunct faculty member of the Chattanooga State HIM program and UT Memphis HIM Master’s program.  She also serves on the advisory board for Care Communications based in Chicago, Illinois.

February 25, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Mixing Physical, Mental Health Data Lowers Readmissions

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Ordinarily, it makes sense to treat psychiatric records with particular sensitivity, given how private these issues are for most patients.  Also, one might assume that medical doctors simply don’t need access to psychiatric records — and if so, why increase the risk of a  HIPAA breach by giving them needless data access?

Apparently, however, these assumptions may be working against patients, according to a new study by researchers at Johns Hopkins. A new study by researchers at the university found that in some cases, keeping mental health records separately from physical health records in an EMR as a privacy measure may actually decrease quality of care.

To examine this issue, researchers at Johns Hopkins surveyed the psychiatric departments at 18 of the hospitals ranked most highly by U.S. News & World Report’s Best Hospitals of 2007, according to blogger Melissa Le Furge. The survey concluded that less than 25 percent of the hospitals allowed non-psychiatric physicians to have full access to patients’ mental health EMR data.  Not so surprising, given the current state of practice.

What’s really interesting, though, is that at the hospitals that allowed non-psychiatric clinicians to have access to mental health records, patients were 40 percent less likely to be admitted within a week of discharge than industry baseline.

Melissa notes that there are many reasons why this might be:

Depression and other mental illnesses sometimes make it difficult for patients to follow physicians’ instructions after a heart attack or stroke and are less likely to take proper care of themselves…[Also,] being uninformed about medications prescribed by a psychiatrist can cause the primary care physician to prescribe medications that create adverse reactions.

Segregating mental health records may make sense from a social standpoint, but perhaps it’s not good medicine. At minimum, this issue deserves further study.

January 14, 2013 I Written By

Katherine Rourke is a healthcare journalist who has written about the industry for 30 years. Her work has appeared in all of the leading healthcare industry publications, and she's served as editor in chief of several healthcare B2B sites.

Wireless Healthcare IT, Risk Analysis, and Ever-changing Technology: Around Healthcare Scene

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EMR and EHR

Why 2013 Will Be A Good Year For EMRS

EMRs don’t always have the best reputation, particularly concerning their ease for implementation. However, there are some things that are looking up in 2013 for the industry. Ann Zieger discusses these, and includes ideas such as vendors being able to offer mobile options, as well as consolidation leading to a more stable vendor market.

Wireless Healthcare IT Could Hold the Key to Preventable Readmissions

CardioMEMS developed a heart-failure monitoring system, the first of its kind. The company understands the need from back-end data and has a lot of potential for the future. Technology like this may be the key to preventing hospital  readmissions.

Hospital EMR

Hospitals Stepping Up Security Risk Analysis, While Practices Lag

EMRs pose a large risk for criminal hackers to come in. However, according to a HIMSS survey, around 90 percent of hospitals are now conducting annual risk analysis. Unfortunately, practices only came in at about 65 percent. An even more surprising fact was that 22 percent of survey responders reported having a security breach next year. While there have been a lot of strides made toward stepping up security risk analysis, there is still a ways to go.

Meaningful Health IT News

Technology Changes Faster Than You Think

In 2005, smart phones weren’t mainstream in the health industry. This post also includes other interesting facts about mHealth only seven years ago, and it goes to show just how fast technology is changing. It raises the question, where will we be seven years from now? An interesting infographic from 2005 is also shown in this post as well.

Smart Phone Healthcare

The Patient’s Guide Reveals How iPhone Dominates Mobile Health Research

A recent study done by the Patient’s Guide researched the use of medical devices. During this study, they discovered how the iPhone is by far the most popular device being used. This post includes an infographic from The Patient’s Guide that displays other findings from the study.

December 16, 2012 I Written By

Katie Clark is originally from Colorado and currently lives in Utah with her husband and son. She writes primarily for Smart Phone Health Care, but contributes to several Health Care Scene blogs, including EMR Thoughts, EMR and EHR, and EMR and HIPAA. She enjoys learning about Health IT and mHealth, and finding ways to improve her own health along the way.

EMRs May Be The Next Hacker’s Prize

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Black-hat hackers are beginning, slowly but at an increasing pace, to lock down and encrypt medical data, then demand a ransom fee before they’ll turn over the data in usable form again.

While reports of such activity are scattered and few at the moment, my guess is that we’re at the beginning of a wave of such attacks, especially attacks targeting small medical practices with unsophisticated security set-ups.

Consider what happened recently to a clinic in Queensland, Australia.   Over one weekend, a server holding seven years of patient records was breached and the data encrypted with “military-grade” tools, according to blog Naked Security.

The attackers, who seem to be based in Eastern Europe or Russia, are demanding $4,000 AUD for the release of the records, the blog reports. The clinic is attempting to avoid paying by bringing in its own security experts, but the experts retained by the clinic are apparently fairly doubtful that they can break the encryption scheme.

Such attacks have begun to occur in the U.S. as well, all targeting smaller medical practices with minimal security support.  It’s little wonder that such practices are being targeted; even if they have decent, industry-standard firewalls, antivirus software and password-protected servers — as the Aussie clinic did — such protections are child’s play to defeat if you’re a professional cybercriminal who’s done this kind of thing many times before.

Even if the practice has tougher security in place than usual, how likely is it to have good security hygiene, such as frequently updated and patched firewalls and strong, regularly switched out passwords?  Without security staff on board, not too likely.

Given the devastating consequences that can occur if a medical practice is unable to regain its data, it seems to me that it’s time the entire healthcare industry take an interest in this problem. Smaller practices need help, and we’ve got to figure out how to make sure they get it.

December 14, 2012 I Written By

Katherine Rourke is a healthcare journalist who has written about the industry for 30 years. Her work has appeared in all of the leading healthcare industry publications, and she's served as editor in chief of several healthcare B2B sites.

Keeping the “Health” in “Heathcare”

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‘Tis the season for family gatherings, holiday parties, and a plethora of professional networking events – all of which give me ample opportunity to perfect my “elevator speech”, introducing my business. It seems like each time I discuss what I do for a living, the question that follows is, “So, how do you feel about Obamacare?”

I understand that the Affordable Care Act, AKA Obamacare, is a significant slice of the polarizing pie our nation is currently attempting to consume and digest. And I appreciate that now, for the first time in my career, more people than not take an interest in what I have to say about being “a healthcare data consultant.” In years past, eyes would glaze over as I explained the enormous potential of predictive analytics in wellness and disease management programs, or the power of unstructured data mining for clinical notes data. Mentioning the health insurance plans I worked with brought inquiries into individual versus group rates, and complaints about the latest round of premium increases. It’s been refreshing to experience keen interest and pointed questions as I talk, rather than have each person gulp the last sip of wine and excuse themselves to run for more as soon as they figured out I have nothing to do with how much out-of-pocket expense they’re incurring after each doctor visit.

But as much as I enjoy the sudden interest in healthcare policy and data management, there isn’t enough wine in the world to make me debate the politics of healthcare reform with my 6’5″ uncles, my friends, or my social media connections. I am not a lawyer or political pundit. I am not qualified to comment on the merits of the ACA legislation. I am not an economist. I am not qualified to comment on the fiscal impact of Obamacare. I am a technologist. I am qualified to comment on the translation of ACA’s many provisions into the infrastructure and applications supporting our healthcare system. I am also a healthcare system consumer. I AM qualified to comment on what I believe this historic legislation means to my health, the health of my family, and the health of future generations.

This is what ACA healthcare reform and its many facets – Health Information Exchange (HIE), Electronic Health Records (EHR), Electronic Medical Records (EMR), Meaningful Use (MU) – mean to me: more, better, faster healthcare data capture and communication between all the stakeholders involved in my health and wellness:

- More health data: Meaningful Use-certified EMR applications require that particular medical service activities and clinical data elements are captured and stored discretely, electronically, and made available for retrieval upon patient demand.

- Better health data: The majority of medical procedures, products, services, events, and outcomes are codified in order to meet regulatory standards. It may take longer for your provider to enter the information about a patient encounter into an EMR system than it did to scribble notes on a chart; however, because those detailed discrete data elements are now tied to compensation and incentives, there is a higher likelihood that more specific details will be captured individually per encounter, generating a more complete picture of a patient’s medical history than a manual review of their paper charts. No handwriting recognition required.

- Faster access to critical health data: With EHR applications and HIEs, providers can instantly access patient medical records from provider/facility sources and multiple insurance carriers. The difference between electronic transmission speeds and manual chart retrieval could be the difference between life and death.

How could a higher volume of increasingly accurate, integrated, and immediately available healthcare data result in adverse health outcomes?

To me, healthcare isn’t about politics. It is health care. It’s about me, caring for my health, and the health of my loved ones. I believe that technological advances can and will empower healthcare stakeholders of all ilks – provider, health insurance plan, pharmaceutical industry, patients – to increase the speed of condition diagnosis and treatment, and to assist in establishing and maintaining healthy habits for improved health over a lifetime.

This season, put the “health” back in “healthcare”.

December 11, 2012 I Written By

Mandi Bishop is a healthcare IT consultant and a hardcore data geek with a Master's in English and a passion for big data analytics, who fell in love with her PCjr at 9 when she learned to program in BASIC. Individual accountability zealot, patient engagement advocate, innovation lover and ceaseless dreamer. Relentless in pursuit of answers to the question: "How do we GET there from here?" More byte-sized commentary on Twitter: @MandiBPro.

EMR Vendors, Patient Privacy, and Election Day — #HITsm Chat Highlights

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Topic One: When EMR vendors leave the marketplace or discontinue a product, how can usability be sustained?

Topic Two: How do we protect patient privacy with payer-based HIEs?

 

Topic Three: How can we draw attention to patient safety in the U.S. prison system?

Topic Four: Are we over the election and back to business as usual with healthcare?

November 17, 2012 I Written By

Katie Clark is originally from Colorado and currently lives in Utah with her husband and son. She writes primarily for Smart Phone Health Care, but contributes to several Health Care Scene blogs, including EMR Thoughts, EMR and EHR, and EMR and HIPAA. She enjoys learning about Health IT and mHealth, and finding ways to improve her own health along the way.