EMR Under Construction (Implementation) Sign

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I saw a tweet of a picture from the front desk of a doctor’s office that’s implementing an Electronic Medical Record in their office. I’ll embed the image below, but since it’s a little hard to read, here’s the text from the sign:

UNDER CONSTRUCTION
Pardon us while we improve your visit.

In order to provide you with the most efficient visit possible, MedExpress is installing an EMR (Electronic Medical Records) system.

This technology enables MedExpress to provide you even more convenient care, and ensures that your records will hold more accurate documentation, in a safer, more concisely stored location.

By 2012, it is federally mandated that healthcare providers initiate electronic health records. MedExpress is keeping up with the current health information technology. In addition, this promotes “green practices” to lower our paper usage.

Please bear with us, as we are currently in training with this system.

This sign brings up a lot of interesting talking points. The first one that hits me is back about 5 years ago when I heard someone propose (mostly jokingly) the idea of having a “Got EMR?” sign for offices. This isn’t quite the same, but does use some of the same idea of the value of EHR to patients.

I’ll set aside the part of the sign that talks about the government EHR mandate since we’ve talked about it plenty of times before (and how it’s not really a mandate). I’ll also avoid commenting on the “green practices” section of the sign, but it’s amazing how green has infiltrated marketing.

Instead, does anyone else find it amazing that the anticipated slow down for this clinic’s EHR implementation was so big that they typed and printed up a sign explaining the slow down? Maybe it’s just during the time that the doctors are training and not actually a slow down that has to do with actual use of the EHR after training. Although, I know many EHR vendors that are now rolling their eyes when they hear about the EHR training and implementation time and its effect on physician productivity.

I can’t help but wonder which EHR software this clinic is implementing. That would be interesting to know.