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November 6, 2007

Clinical Staff’s Resistance to Change

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I did a presentation recently on an organization’s resistance to change and the effect that has on software implementation. An EHR implementation is definitely no exception. In fact, it seems that many doctors are even more resistant to change than other industries, which is why we have the roughly 10% EHR and EMR adoption rate.

In my presentation I found two images that described the challenge of adopting an EHR and resisting change very well.

Does this remind you of discussing implementation of an EHR?
EHR Resistance to Change

This one is a great one, but might take a second to truly understand.
EHR Resistance to Change
Did you notice the wheels in the wagon? Seems a bit like a $60,000 EHR system sitting on the shelf to me.

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